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Hivebrite vs ToucanTech Comparison (2026)

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ToucanTech logo

ToucanTech

Overview

A flexible platform to build, manage, and grow branded communities. Trusted by 2,000+ organizations worldwide.

ToucanTech platforms are purpose built for alumni managers, providing solutions to everyday community management challenges such as keeping contact details up to date, understanding content preferences and tracking effective communications.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

8000

Per year

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

71

5

4

3

2

1

37

31

2

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
82%
would recommend this app

4.9

151

5

4

3

2

1

138

11

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

“The flexibility to customize member experiences, manage events, and integrate with our existing tools made it a great candidate for our community needs.”
JW

Justin W.

Director of Information Technology

“I like the email campaign feature a lot as I can make it look really good and narrow down which members to contact.”
MG

Madeleine G.

Change and Relationship Officer

“That means that admins needs to dedicate time to that issue, instead focusing on the animation of the community.”
HB

Hichem B.

Knowledge Sharing Officer

Pros

“There is so much information held within the database that it took a while to find out where it was in order to run the correct report. Once you are used to the navigation then the reporting is much easier.”
Verified reviewer profile picture

Harriet A.

Senior Development Manager

“The team are always on hand if there is a query and [sensitive content hidden] is brilliant at sending loom videos which visually shows how to do certain tasks. ”
Verified reviewer profile picture

Harriet A.

Senior Development Manager

“We use the reporting wizard a lot and there is so much information you can get out of the database.”
Verified reviewer profile picture

Harriet A.

Senior Development Manager

Cons

“Lack of customisability can occasionally cause some issues for functionality, but we are not using the platform for its intended purpose which should be kept in mind.”
MG

Madeleine G.

Change and Relationship Officer

“Occasional glitches. Why the "Discover Groups" view (or what we call Spaces) shows Groups who I'm already part of, it doesn't make sense. ”
MS

Matt S.

Systems and Engagement Manager

“The lack of analytic information on what the users are consuming, and lack of support for team packages.”
LH

Lauren H.

Community Manager

Cons

“My role is mostly marketing as well as covering alumni/development within a medium-sized school, so given the limitations on my time I’d say the only downside is knowing that there are so many useful modules and features available but I mostly use the basic functionalities.”
CH

Carol H.

Director of Marketing, Development and Alumni

“Advanced Filters- it can take a while to set up a filter and I'm not convinced it pulls up all the relevant records.”
CS

Caroline S.

Alumni Relations and Development Officer

  • Vendor responds to reviews
  • Last reviewa year ago
  • Vendor responds to reviews
  • Last review8 months ago

Key features

  • Total features117
  • @mentions
  • AI Copilot
  • API
  • Access Control
  • Access Controls/Permissions
  • Accounting Integration
  • Action Management
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Ad hoc Reporting
  • Admissions Management
  • Alerts/Notifications
  • Alumni Management
  • Application Management
  • Assessment Management
  • Attendance Management
  • Attendance Tracking
  • Attendee Management
  • Billing & Invoicing
  • Blogs
  • CRM
  • Calendar Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Candidate Management
  • Chapter Management
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Committee Management
  • Communication Management
  • Community Management
  • Contact Database
  • Contact Management
  • Content Library
  • Content Management
  • Content Publishing Options
  • Contribution Tracking
  • Credit Card Processing
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Capture and Transfer
  • Data Import/Export
  • Data Security
  • Database Support
  • Discussions/Forums
  • Document Management
  • Document Storage
  • Donation Management
  • Donation Tracking
  • Donor Discovery
  • Donor Management
  • Drag & Drop
  • Dues Management
  • Electronic Payments
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Email Tracking
  • Employee Communities
  • Employee Database
  • Employee Onboarding
  • Employee Profiles
  • Engagement Tracking
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Fee Management
  • Feedback Management
  • File Management
  • Filtering
  • For Alumni Associations
  • For Nonprofits
  • For Religious Organizations
  • For Virtual Events
  • Forms Management
  • Fundraising Management
  • Gift Matching Management
  • Goal Setting/Tracking
  • Grant Management
  • Group Management
  • Guest List Management
  • Ideation
  • Inbox Management
  • Information Governance
  • Interaction Tracking
  • Invoice Management
  • Job Board
  • K-12
  • Knowledge Base Management
  • List Management
  • Live Chat
  • Media Library
  • Member Accounts
  • Member Communication
  • Member Communities
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Mobile Access
  • Mobile App
  • Mobile Giving
  • Moderation
  • Monitoring
  • Multi-Language
  • Multi-Location
  • Multiple User Accounts
  • Negative Feedback Management
  • Newsletter Management
  • Offboarding
  • Online Calendar
  • Online Forms
  • Online Forums
  • Online Giving
  • Payment Processing
  • Personalization
  • Pledge Management
  • Private Network
  • Prospecting Tools
  • Pulse Surveys
  • Question Library
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Notifications
  • Real-Time Reporting
  • Receipt Management
  • Recurring Giving
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Role-Based Permissions
  • SSL Security
  • Scoring
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Single Sign On
  • Small Group Management
  • Social Media Integration
  • Social Promotion
  • Summary Reports
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Text Editing
  • Third-Party Integrations
  • Ticketing
  • User Management
  • User Profiles
  • Visitor Tracking
  • Visual Analytics
  • Volunteer Management
  • Wait List Management
  • Web Forms
  • Website Integration
  • Website Management
  • Wiki
  • Workflow Management
  • Total features155
  • @mentions
  • AI Copilot
  • API
  • Access Control
  • Access Controls/Permissions
  • Accounting Integration
  • Action Management
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Ad hoc Reporting
  • Admissions Management
  • Alerts/Notifications
  • Alumni Management
  • Application Management
  • Assessment Management
  • Attendance Management
  • Attendance Tracking
  • Attendee Management
  • Billing & Invoicing
  • Blogs
  • CRM
  • Calendar Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Candidate Management
  • Chapter Management
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Committee Management
  • Communication Management
  • Community Management
  • Contact Database
  • Contact Management
  • Content Library
  • Content Management
  • Content Publishing Options
  • Contribution Tracking
  • Credit Card Processing
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Capture and Transfer
  • Data Import/Export
  • Data Security
  • Database Support
  • Discussions/Forums
  • Document Management
  • Document Storage
  • Donation Management
  • Donation Tracking
  • Donor Discovery
  • Donor Management
  • Drag & Drop
  • Dues Management
  • Electronic Payments
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Email Tracking
  • Employee Communities
  • Employee Database
  • Employee Onboarding
  • Employee Profiles
  • Engagement Tracking
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Fee Management
  • Feedback Management
  • File Management
  • Filtering
  • For Alumni Associations
  • For Nonprofits
  • For Religious Organizations
  • For Virtual Events
  • Forms Management
  • Fundraising Management
  • Gift Matching Management
  • Goal Setting/Tracking
  • Grant Management
  • Group Management
  • Guest List Management
  • Ideation
  • Inbox Management
  • Information Governance
  • Interaction Tracking
  • Invoice Management
  • Job Board
  • K-12
  • Knowledge Base Management
  • List Management
  • Live Chat
  • Media Library
  • Member Accounts
  • Member Communication
  • Member Communities
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Mobile Access
  • Mobile App
  • Mobile Giving
  • Moderation
  • Monitoring
  • Multi-Language
  • Multi-Location
  • Multiple User Accounts
  • Negative Feedback Management
  • Newsletter Management
  • Offboarding
  • Online Calendar
  • Online Forms
  • Online Forums
  • Online Giving
  • Payment Processing
  • Personalization
  • Pledge Management
  • Private Network
  • Prospecting Tools
  • Pulse Surveys
  • Question Library
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Notifications
  • Real-Time Reporting
  • Receipt Management
  • Recurring Giving
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Role-Based Permissions
  • SSL Security
  • Scoring
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Single Sign On
  • Small Group Management
  • Social Media Integration
  • Social Promotion
  • Summary Reports
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Text Editing
  • Third-Party Integrations
  • Ticketing
  • User Management
  • User Profiles
  • Visitor Tracking
  • Visual Analytics
  • Volunteer Management
  • Wait List Management
  • Web Forms
  • Website Integration
  • Website Management
  • Wiki
  • Workflow Management

Integrations

  • Total integrations15
  • Blackbaud Enterprise Fundraising CRM
  • Freshchat
  • GoCardless
  • Google Analytics 360
  • Google Calendar
  • Google Cloud
  • Google Maps
  • Google Pay
  • Instagram
  • LinkedIn for Business
  • Meta for Business
  • Microsoft Entra ID
  • PayPal Payments
  • SAP SuccessFactors Work Zone
  • SendGrid
  • Stripe Billing
  • Stripe Payments
  • Synergetic
  • TASS
  • TouchNet Payment Systems
  • Twitter/X
  • Xero
  • Zapier
  • Zendesk Suite
  • iSAMS
  • Total integrations15
  • Blackbaud Enterprise Fundraising CRM
  • Freshchat
  • GoCardless
  • Google Analytics 360
  • Google Calendar
  • Google Cloud
  • Google Maps
  • Google Pay
  • Instagram
  • LinkedIn for Business
  • Meta for Business
  • Microsoft Entra ID
  • PayPal Payments
  • SAP SuccessFactors Work Zone
  • SendGrid
  • Stripe Billing
  • Stripe Payments
  • Synergetic
  • TASS
  • TouchNet Payment Systems
  • Twitter/X
  • Xero
  • Zapier
  • Zendesk Suite
  • iSAMS