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Hivebrite vs Zapnito Comparison (2026)

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Zapnito  logo

Zapnito

Overview

A flexible platform to build, manage, and grow branded communities. Trusted by 2,000+ organizations worldwide.

Zapnito is the only all-in-one online community platform built to power Community-Led Growth. Centralizing where customers learn, share and connect has been proven to create more impactful engagement, loyalty and advocacy.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

13200

Per year

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

71

5

4

3

2

1

37

31

2

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
82%
would recommend this app

4.6

70

5

4

3

2

1

46

22

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
76%
would recommend this app

Pros

“The flexibility to customize member experiences, manage events, and integrate with our existing tools made it a great candidate for our community needs.”
JW

Justin W.

Director of Information Technology

“I like the email campaign feature a lot as I can make it look really good and narrow down which members to contact.”
MG

Madeleine G.

Change and Relationship Officer

“That means that admins needs to dedicate time to that issue, instead focusing on the animation of the community.”
HB

Hichem B.

Knowledge Sharing Officer

Pros

“The Zapnito team does a great job of communicating critical information to our team in an efficient and timely way.”
MB

Meg B.

Executive Director

“Would be helpful to have a clear understanding of issues currently being fixed and what priorities are of our requests.”
AT

Alice T.

Communities Manager

“More contact/updates during conversations to fix issues on the platform”
AT

Alice T.

Communities Manager

Cons

“Lack of customisability can occasionally cause some issues for functionality, but we are not using the platform for its intended purpose which should be kept in mind.”
MG

Madeleine G.

Change and Relationship Officer

“Occasional glitches. Why the "Discover Groups" view (or what we call Spaces) shows Groups who I'm already part of, it doesn't make sense. ”
MS

Matt S.

Systems and Engagement Manager

“The lack of analytic information on what the users are consuming, and lack of support for team packages.”
LH

Lauren H.

Community Manager

Cons

“There are often glitches that make it hard to post or edit content and sometimes it can be confusing to navigate around the network.”
HW

Hannah W.

Community Ambassador and Team Support Executive

“I think a few key features are missing and there are still thing underdevelopment that could improve certain processes.”
KC

Kara C.

Customer Success

“I sometimes experience bugs when uploading content, especially photo and video.”
KK

Kayla K.

Marketing Manager

  • Vendor responds to reviews
  • Last review10 months ago
  • Vendor responds to reviews
  • Last review2 years ago

Key features

  • Total features117
  • @mentions
  • API
  • Access Controls/Permissions
  • Action Management
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Alerts/Notifications
  • Application Management
  • Attendance Management
  • Attendance Tracking
  • Blogs
  • Calendar Management
  • Campaign Management
  • Chapter Management
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Committee Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Content Library
  • Content Management
  • Credit Card Processing
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Security
  • Discussions/Forums
  • Document Management
  • Document Storage
  • Donation Tracking
  • Donor Management
  • Drag & Drop
  • Dues Management
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Employee Communities
  • Employee Database
  • Employee Onboarding
  • Employee Profiles
  • Engagement Tracking
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Feedback Management
  • File Management
  • Filtering
  • For Alumni Associations
  • For Nonprofits
  • Fundraising Management
  • Group Management
  • Ideation
  • Job Board
  • Knowledge Base Management
  • List Management
  • Live Chat
  • Media Library
  • Member Accounts
  • Member Communication
  • Member Communities
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Mobile Access
  • Mobile App
  • Moderation
  • Monitoring
  • Multi-Language
  • Negative Feedback Management
  • Newsletter Management
  • Offboarding
  • Online Forums
  • Payment Processing
  • Personalization
  • Private Network
  • Pulse Surveys
  • Question Library
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Notifications
  • Real-Time Reporting
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SSL Security
  • Search/Filter
  • Single Sign On
  • Social Media Integration
  • Social Promotion
  • Surveys & Feedback
  • Tagging
  • Third-Party Integrations
  • User Management
  • User Profiles
  • Visual Analytics
  • Volunteer Management
  • Wait List Management
  • Web Notifications
  • Website Integration
  • Website Management
  • Wiki
  • Total features42
  • @mentions
  • API
  • Access Controls/Permissions
  • Action Management
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Alerts/Notifications
  • Application Management
  • Attendance Management
  • Attendance Tracking
  • Blogs
  • Calendar Management
  • Campaign Management
  • Chapter Management
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Committee Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Content Library
  • Content Management
  • Credit Card Processing
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Security
  • Discussions/Forums
  • Document Management
  • Document Storage
  • Donation Tracking
  • Donor Management
  • Drag & Drop
  • Dues Management
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Employee Communities
  • Employee Database
  • Employee Onboarding
  • Employee Profiles
  • Engagement Tracking
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Feedback Management
  • File Management
  • Filtering
  • For Alumni Associations
  • For Nonprofits
  • Fundraising Management
  • Group Management
  • Ideation
  • Job Board
  • Knowledge Base Management
  • List Management
  • Live Chat
  • Media Library
  • Member Accounts
  • Member Communication
  • Member Communities
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Mobile Access
  • Mobile App
  • Moderation
  • Monitoring
  • Multi-Language
  • Negative Feedback Management
  • Newsletter Management
  • Offboarding
  • Online Forums
  • Payment Processing
  • Personalization
  • Private Network
  • Pulse Surveys
  • Question Library
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Notifications
  • Real-Time Reporting
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SSL Security
  • Search/Filter
  • Single Sign On
  • Social Media Integration
  • Social Promotion
  • Surveys & Feedback
  • Tagging
  • Third-Party Integrations
  • User Management
  • User Profiles
  • Visual Analytics
  • Volunteer Management
  • Wait List Management
  • Web Notifications
  • Website Integration
  • Website Management
  • Wiki

Integrations

  • Total integrations16
  • Blackbaud Enterprise Fundraising CRM
  • GoSquared
  • Google Analytics 360
  • Google Calendar
  • Google Maps
  • LinkedIn for Business
  • Meta for Business
  • Microsoft Entra ID
  • PayPal Payments
  • SAP SuccessFactors Work Zone
  • SendGrid
  • Stripe Payments
  • TBD
  • TouchNet Payment Systems
  • Twitter/X
  • Zapier
  • Zendesk Suite
  • Total integrations3
  • Blackbaud Enterprise Fundraising CRM
  • GoSquared
  • Google Analytics 360
  • Google Calendar
  • Google Maps
  • LinkedIn for Business
  • Meta for Business
  • Microsoft Entra ID
  • PayPal Payments
  • SAP SuccessFactors Work Zone
  • SendGrid
  • Stripe Payments
  • TBD
  • TouchNet Payment Systems
  • Twitter/X
  • Zapier
  • Zendesk Suite

Alternatives

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