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HostGator
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Website building software for eCommerce businesses
Table of Contents
HostGator - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: January 2026
HostGator overview
What is HostGator?
HostGator is a website building software that helps businesses utilize different hosting options including shared, WordPress, dedicated, and VPS to create websites, online stores, and portfolios. Administrators can register domains, securely store files in compliance with secure sockets layer (SSL) protocols. The platform enables managers to access cPanel to track website visitors, manage marketing campaigns, and automate site backups. HostGator allows teams to launch websites using personalized logos, images, custom fonts, and theme colors. Operators can also manage image libraries and create mobile-responsive and search engine optimization (SEO) friendly web designs. HostGator lets businesses protect the system against distributed denial-of-service (DDoS) and malware attacks and control server configurations. Supervisors can also lock domains to prevent unauthorized transfers of names and manage domain name system (DNS) routing.
Who uses HostGator?
Reviews for HostGator come from a wide variety of industries, including Marketing and Advertising (12% of reviewers), Information Technology and Services (12%), and Computer Software (11%). The most frequent use case for HostGator cited by reviewers is website building (100% of reviewers).
What do users say about HostGator pricing?
Most users consider HostGator to provide good value for money due to its affordable pricing and included features like free SSL and domain registration. However, some users report higher renewal costs and unexpected fees for certain features.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Affordability
Accessibility
Responsiveness
HostGator’s user interface
HostGator pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
3.6
Features
4.0
Ease of use
3.9
Customer support
3.4
Reviews sentiment
What do users say about HostGator?
Users say HostGator offers affordable hosting plans and an easy setup process, making it suitable for beginners and small businesses. They find the website builder intuitive and appreciate the ability to manage multiple sites, but mention that uptime and performance can be inconsistent compared to other providers. Some think it is best for low to medium traffic sites and value the variety of hosting options available.
Reviewers report that pricing is attractive for new users, with frequent discounts, but renewal costs can rise significantly. They feel customer support quality varies, with some experiencing slow or unhelpful responses, especially on lower-tier plans.
Select to learn more
Who uses HostGator?
Based on 66 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
HostGator's key features
Most critical features, based on insights from HostGator users:
All HostGator features
Features rating:
HostGator alternatives
HostGator
Starting from
2.75
Per month
Elementor
Starting from
11.99
Per month
SiteFLEX
Starting from
79
Per month
Webador
Starting from
1
Per month
HostGator pricing
Pricing plans
Pricing details:
User opinions about HostGator price and value
Value for money rating:
Of 29 reviews that provide robust commentary on HostGator's price and value, 72% mention it in a positive light.
Most users consider HostGator to offer good value for money, highlighting its affordable pricing, especially for shared hosting plans. They appreciate the inclusion of features like free SSL certificates, domain registration, and email services, which add to the overall value. Reviewers indicate that the hosting plans are competitively priced and often come with discounts for long-term commitments. However, some users report that renewal costs can be significantly higher, and there are additional charges for certain features like backups and security tools. They also mention the need to be cautious of upselling tactics and hidden fees during checkout.
, and
To see what individual users think of HostGator's cost and value, check out the review excerpts below.
HostGator support options
Typical customers
Platforms supported
Support options
Training options
HostGator FAQs
HostGator has the following pricing plans:
Starting from: $2.75/month
Pricing model: Subscription
These products have better value for money
Q. Who are the typical users of HostGator?
HostGator has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business
Q. What languages does HostGator support?
HostGator supports the following languages:
English
Q. Does HostGator offer an API?
No, HostGator does not have an API available.
Q. What level of support does HostGator offer?
HostGator offers the following support options:
Knowledge Base, Phone Support, 24/7 (Live rep), Email/Help Desk, FAQs/Forum
