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Adobe Commerce Logo

Adobe Commerce

Site content and customer journey management for eCommerce

see alternatives

Adobe Commerce Pricing, Features, Reviews and Alternatives

Adobe Commerce product overview

Price starts from

1988

Per month

What is Adobe Commerce?

Adobe Commerce enables large companies to create, manage, and edit e-Commerce websites to provide personalized customer experiences. Features include drag-and-drop page builders, customer segmentation and targeting, content staging, rule-based product relations, visual merchandising, and more.

Key benefits of using Adobe Commerce

Segment customers with AdoberCommerce by criteria including demographic, user activity, shopping cart, and buying history.

Match specific content, pricing, and promotions with specific customers based on buying history using Adobe Commerce.

With Search Engine Optimization, Adobe Commerce generates SEO-friendly URLs, a Google site map, customized meta keywords, and meta descriptions.

Customize usability, shopping carts, and online store features with Adobe Commerce. Test new modules, roll back changes, and work with customers, categories, products, inventory, and sales orders to optimize the customer journey.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Knowledge Base
24/7 (Live rep)
Chat
Email/Help Desk

Training options

Documentation
Videos

Adobe Commerce pricing information

Value for money

4.1

/5

538

Starting from

1988

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Adobe Commerce features

Functionality

4.3

/5

538

Total features

55

5 categories

Most valued features by users

Third Party Integrations
API
Customizable Branding
Activity Dashboard
Content Management
Reporting/Analytics
Reporting & Statistics
Data Import/Export

Functionality contenders

Adobe Commerce users reviews

Overall Rating

4.3

/5

538

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.73/10
Rating distribution

5

4

3

2

1

254

204

66

8

6

Pros
Magento has a very popular community edition, which is free and open source. It's relatively easy to set up, and have a great feature set.

RC

Renato C.

Magento is a great and responsive platform which is essential these days when everyone uses mobile devices and recommend it for e-commerce platforms.

JV

Jefferson V.

There are many free and paid extensions to extend the features. It is very easy to write code, so you don't need to hire a programmer to use this CMS for a great customization job.

mt

magatte t.

Cons
But all this requires a lot of resources. We needed a terribly expensive hosting in order for the online website to withstand the load.

BH

Brittany H.

Which resulted in an almost abandoned and forgotten open souce version.

AR

Anonymous Reviewer

I dislike that after signing up for Magento I was bombarded by calls from telemarketers working for them that tried to sell me upgrades and other integrations to the platform.

RB

Rachelle B.

Overall rating contenders

Overall Rating

Working with Magento

Reviewed 7 months ago

Transcript

Ricardo P.: Hi, I'm Ricardo. I'm CEO, and I give Magento a five-star rating. For more ratings like this,...

AvatarImg
AvatarImg

Sonja J.

Customer Support Lead

Food Production, 11-50 employees

Review source

Overall Rating

Magento Commerce Review

Reviewed 9 months ago

Transcript

Sonja: Hi, my name is Sonja. I am a customer support representative. I rate Magento four out of five...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Magento 2.0 Review

Reviewed 2 years ago

We are extremely happy about this software. We have developed a fully functional CRM system together with a beautiful website -> no link but you can search Mike's Cigars and check it out yourself.

Pros

The biggest, most robust but most importantly Open Source e-commerce software out there. The only limitation is your imagination...

Cons

Developer's cost is really high unless you can afford in-house dev team like we do but otherwise, your budget will most likely be blown way before you finish your project.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Adobe Commerce is all you need for your online business

Reviewed 19 days ago

Adobe Commerce was a game changer for our online business presence. Having everything I need to build my online shop, merchant services, shopping cart, shipping services, inventory management, and much more, makes running an online business so easy and efficient. Also having the advanced SEO features is very helpful to make sure I’m reaching the maximum number of our target audience. I highly recommend this software for your online business needs.

Pros

I like how everything I need is easily accessible through the software, I don’t have to integrate a lot of different things to have a fully functional store.

Cons

Sometimes some of the setup can be a bit difficult and the pricing could be more competitive.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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Works but Insanely Hard To Customize

Reviewed a year ago

We ultimately have decided to make the decision to move on from Magento Commerce because the hassle in customizing the platform. Our company has specific functional needs when it comes to ecommerce, and we're constantly having to not only implement and upgrade those in Magento, but ultimately upgrade and fix each time Magento comes out with a major release.

Pros

Out of the box, Magento promises to deliver on its core promise - to add products to a catalog, sell them online, and ship out effectively.

Cons

Our business requires many areas where we need to customize our technology in order to do business more effectively. We tried, many many times, to customize Magento to our specific needs, and the more we went down the rabbit hole the harder it was to not only implement but maintain longterm. Eventually, it becomes pointless to effectively grow when your technology hinders your progress.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Best Enterprise Level eCommerce Platform

Reviewed 3 years ago

Magento is incredible if you have the technical team and developers that know how to work with it and make it shine.

Pros

Magento has a lot of functionality out of the box to set up and ecommerce store. The UX for M2 is significantly better than it was on M1. You can really narrow down the scope of permissions that your provide to users.

Cons

There have been a lot of bugs that have come up that should have been worked out before release. There is a fairly high technical barrier to entry compared to other platforms.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

A decent e-commerce management software with great customization option

Reviewed 10 months ago

While I think we are due for an upgrade, we couldn't simply and easily leave Magento since 85% of our business relies on this tool from customer management, inventory, to order management. Should we decide to migrate, it would take a lot of time to dice and splice the functions we built over the years and put it to another system. It's an old and trusty tool.

Pros

Magento simply does the work from uploading a catalog, managing inventory, managing customer and subscription information. It has a good feature set which anyone can build upon depending on their needs. It has a great community support and the API works well with other common business tools.

Cons

Code clean up isn't as easy as we thought it will be. It may require a dedicated team to handle development and troubleshooting. The interface isn't really built for customer support people.

Adobe Commerce FAQs and common questions

Q. What type of pricing plans does Adobe Commerce offer?

Adobe Commerce has the following pricing plans:
Starting from: $1988.00/month
Pricing model: Subscription
Free Trial: Available


Q. Who are the typical users of Adobe Commerce?

Adobe Commerce has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Adobe Commerce support?

Adobe Commerce supports the following languages:
English, French, German, Portuguese, Spanish


Q. Does Adobe Commerce support mobile devices?

Adobe Commerce supports the following devices:
Android, iPad, iPhone


Q. Does Adobe Commerce offer an API?

Yes, Adobe Commerce has an API available for use.


Q. What other apps does Adobe Commerce integrate with?

Adobe Commerce integrates with the following applications:
Wufoo, Remarkety, SwiftERM, Convertize, Adyen, ShippingEasy, Cloudflare, PayPal, Mailigen, Bluestone PIM, Zoho CRM, LiveHelp, Campaign Monitor, Robly, Route4Me, signNow, ActiveCampaign, MailerLite, Cin7, Pulse Commerce, Onfleet, Sumo, Bronto Marketing Platform, Re:amaze, Refersion, Zapier, Moosend, Prisync, SALESmanago Marketing Automation, Tealium Customer Data Hub, Gmail, REVE Chat, Infoplus, TriggMine, Avalara, Nosto, Mautic, Megaventory, Trello, Google Drive, Talkable, Zoho Books, Easyship, Retargeting, Apruve, ActiveTrail, TargetBay, rapidmail, Skubana, Akeneo PIM, Stackla, Pixlee TurnTo, Databox, iZooto, TaxJar, Starshipit, WordPress, LiveAgent, GetSwift, PowerReviews, Sendinblue, Delivra, Woopra, Stripe, Sailthru, Cloudinary, Shipwire, Wigzo, Sellbrite, ShipStation, SendGrid, Webgility, Slack, OroCRM, Typeform, dotdigital Engagement Cloud, Drip, Algolia, LiveChat, Antavo, Rejoiner, Feefo, Post Affiliate Pro, 2Checkout, Quickbooks Online, SkuVault, Olark, Carts Guru, Yotpo, Stitch Labs, Fresh Relevance, iAdvize, Stamps.com, MessageBird, Keap, Wisepops, Privy, VerticalResponse, Siteimprove, SKU IQ, GoTo Training, AskNicely, Mad Mimi, JivoChat, Mailchimp, Voucherify, Braintree, Kayako, Asana, AdRoll, Parseur, AWeber, Cyfe, HelpCrunch, DataFeedWatch


Q. What level of support does Adobe Commerce offer?

Adobe Commerce offers the following support options:
FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat, Email/Help Desk

Common Adobe Commerce comparisons

Adobe Commerce logo
WooCommerce logo
Adobe CommercevsWooCommerce
Adobe Commerce logo
CS-Cart logo
Adobe CommercevsCS-Cart
Adobe Commerce logo
Shopventory logo
Adobe CommercevsShopventory
Adobe Commerce logo
ecomdash logo
Adobe Commercevsecomdash

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