Magento Commerce Pricing, Features, Reviews & Alternatives

Magento Commerce

Site content and customer journey management for eCommerce

4.29/5 (525 reviews)

Magento Commerce overview

What is Magento Commerce?

Magento Commerce enables large companies to create, manage, and edit e-Commerce websites to provide personalized customer experiences. Features include drag-and-drop page builders, customer segmentation and targeting, content staging, rule-based product relations, visual merchandising, and more.

Magento Commerce facilitates the creation of promotions and pricing for multiple eCommerce sites, including customization for specific stores, categories, customer segments, and products. With targeted promotions, rule-based up-selling, and SEO recommendations, users can distribute discounts and promotions to different customers and market segments through multiple channels. Targeting is based on customer journey details including abandoned carts, wishlists, search filters, and purchase history to further personalize the customer shopping experience.

With Magento Commerce drag-and-drop custom page builder, users can create and upload content customized to specific customer segments, ensuring only relevant content is integrated into the customer journey. All site edits and changes are stored for future reference and previewing of content staging, enabling site owners to view and experience site content as a customer. Content updates can be scheduled to automatically deploy at traffic down times to reduce the level of site impact and maintain an uninterrupted experience for customers.
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Pricing

Starting from
$1988/month
Pricing options
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Germany, Brazil

Supported languages

English, Portuguese, French, Spanish, German
Magento Commerce screenshot: Magento Commerce website builder home pageMagento Commerce - The Best eCommerce Platform to Sell OnlineMagento Commerce screenshot: Magento Commerce reports and analytics dashboardMagento Commerce screenshot: Magento Commerce drag-and-drop website builderMagento Commerce screenshot: Magento Commerce page builder mock-upMagento Commerce screenshot: Magento Commerce changes scheduler

Magento Commerce user reviews

Value for money
Features
Ease of use
Customer support
  4.1
  4.3
  3.6
  3.9
Amiel S.

Magento 2.0 Review

Used daily for 2+ years
Reviewed 2020-02-10
Review Source: Capterra

We are extremely happy about this software. We have developed a fully functional CRM system together with a beautiful website -> no link but you can search Mike's Cigars and check it out yourself.

Pros
The biggest, most robust but most importantly Open Source e-commerce software out there. The only limitation is your imagination...

Cons
Developer's cost is really high unless you can afford in-house dev team like we do but otherwise, your budget will most likely be blown way before you finish your project.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Rhiannon N.

Community version is the only affordable option for a small business

Used daily for 1-2 years
Reviewed 2021-03-02
Review Source: Capterra

I started out with Shopify, as recommended by my IT, but I’m really thankful I moved over to Magento community version. It costs more to buildup front, but the money I put into it is mine to keep in that I pay for a module once, and not on a monthly subscription. I also have complete power over my data and can change hosting as needed. My accountant tells me there’s more resale value in a Magento site as such. There’s a much bigger learning curve with Magento, but the sheer power, vast features, and total flexibility for outweigh any cons.

Pros
Magento is an incredibly powerful tool. I investigated all the biggies in e-commerce when making the decision which one to implement for my store and magento came out on top each time. Everything is customizable and if something isn’t in the settings, there’s literally a module for that or one can hire a dev to build a custom module. Scalability is not at all an issue in this platform, which means you’re growing pains in the future. There’s nothing worse than putting in $100,000 of development work on a site that is obsolete in a few years. Unlike other platforms like Shopify and Woocommerce, this option has a more professional look and is a far more robust system. It’s also less likely to be used by scammer sites (Shopify is loaded with fake sites and the company doesn’t do much to stop this fraud.) The Magento dev community is strong and there is a lot of support online for newbies like me who have questions.

Cons
The enterprise version is insanely expensive. Not only do you pay a monthly fee, but the modules themselves cost double to three times more money than their community edition counterparts. The enterprise version doesn’t give flexibility of hosting providers and support only goes so far until we have to hire private devs for custom work. With both enterprise and community versions, Unless someone is well-versed in PHP, you’ll be forking out money for developers.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 2/10

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Frederick U.

If you build it they will come really should be if you build on here you're stuck!

Used daily for 6-12 months
Reviewed 2018-12-05
Review Source: Capterra

The platform is not plug and play the way Magento presents it to be. You are really only buying an outlined platform of how your site will approximately look. Most of the real work and heavy lifting still needs to be done in the programming. Not what expensive templates are supposed to deliver. Unless you can hire an in house experienced Magento developer stay away. You will either be taken advantage of and pay way too much for your site's development or be stuck with a foreign company impossible to communicate effectively. Almost all of the well know e-commerce platforms are easier to maneuver and have considerable affordable US based skilled help.

Pros
the ability to display and manipulate graphics is second to none.

Cons
We purchased megento 2.0 platform for our ecommerce site. We asked our friends at Magento to recommend some developers. My partners and I are fairly savy HTML programers and quick learners. We picked Magento because it came with a solid template and touted it's back end admin ease of usage. We figured we would hire a developer to make sure we had a correct skeloton and basic map of what we wanted in a site and then take over the work of actually writing and inserting the messaging and digital content. All the developers we were reffered to wanted starting retainers of $30,000 plus for what we knew would only be 10 to 20 hours of work for a developer familiar or specializing in Magento. We ended up finding our own magento developer who we thought understood our concepts and scope of work. Apparently they did but since most affordable Magento developers are based in India be prepared for all types of language issues and conference calls in the middle of the night. I'm sure we got what we paid for so shame on us but the alternative because of magento's lack of credible viable resources was to cancel the project.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 1/10

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Greice E.

Greater security, stability and customizations

Used daily for 2+ years
Reviewed 2021-04-13
Review Source: Capterra

My experience, with a customized products website, is the best possible, after everything installed I never had any problems with updates or conflicts.

Pros
MAGENTO provides a system that is the most customizable, stable and secure. Integrating it with your add-ons is easy and hassle-free. Of course, to have it all, you need a robust hosting that is consistent with the system.

Cons
Because it is more robust and requires a higher quality hosting, we also have a more exclusive product without the appearance of sites made on other systems that are all similar.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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RAMAKANTA r.

Best Ecommerce Platform

Used daily for 2+ years
Reviewed 2020-08-29
Review Source: Capterra

Overall, Magento is a very good platform for me to start immediately an Ecommerce site. I have many clients and i have done very good design works for them over Magento. Easily add features according to client specification, very high secure and fast site.

Pros
Magento is a very good platform to make eCommerce sites easily and a lot of features inside it. Easily create a layout, adding multiple languages, adding manual codes easily. Apart from that Magento is a free platform to install it to server and start a website easily. Magento is a highly secure and fast loading site. Easy SEO platform.

Cons
Magento is a very good platform for Pro-Magento persons. But if you are a new person and plan to start magento then it'll take more time to know about the features inside it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Magento Commerce pricing

Starting from
$1988/month
Pricing options
Subscription
Free trial
View Pricing Plans

Please contact Magento directly for pricing information.

Magento Commerce features

API
Activity Dashboard
Alerts/Notifications
Cataloging/Categorization
Content Management
Customizable Branding
Data Import/Export
Drag & Drop
Order Management
Reporting & Statistics
Reporting/Analytics
SEO Management
Search/Filter
Shopping Cart
Third Party Integrations
Website Management
eCommerce Management

Access Controls/Permissions (208 other apps)
Customizable Templates (236 other apps)
Inventory Management (194 other apps)

Videos and tutorials

Additional information for Magento Commerce

Key features of Magento Commerce

  • Advanced search, filters and navigation
  • Custom coupon creation
  • Custom desktop and mobile website creation
  • Customer loyalty schemes and rewards
  • Gift registry, gift cards and store credit
  • Intuitive recommendation engine
  • Multiple payment and shipping options
  • PCI-DSS compliant
  • Personalized shopping experiences
  • Product recommendations, up-selling and cross-selling
  • Product review promotion
  • Site previews before launch
  • System, database and media backup
  • Targeted promotions
  • Wish lists
View All Features

Benefits

Segment customers with Magento Commerce by criteria including demographic, user activity, shopping cart, and buying history.

Match specific content, pricing, and promotions with specific customers based on buying history using Magento Commerce.

With Search Engine Optimization, Magento Commerce generates SEO-friendly URLs, a Google site map, customized meta keywords, and meta descriptions.

Customize usability, shopping carts, and online store features with Magento Commerce. Test new modules, roll back changes, and work with customers, categories, products, inventory, and sales orders to optimize the customer journey.