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Adobe Commerce Logo

Adobe Commerce

4.3
(589)

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Site content and customer journey management for eCommerce

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(22)

Adobe Commerce Pricing, Features, Reviews and Alternatives

Adobe Commerce FAQs

Q. What type of pricing plans does Adobe Commerce offer?

Adobe Commerce has the following pricing plans:
Free Trial: Available

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Q. Who are the typical users of Adobe Commerce?

Adobe Commerce has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business

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Q. What languages does Adobe Commerce support?

Adobe Commerce supports the following languages:
English, French, German, Portuguese, Spanish

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Q. Does Adobe Commerce support mobile devices?

Adobe Commerce supports the following devices:
Android, iPad, iPhone

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Q. Does Adobe Commerce offer an API?

Yes, Adobe Commerce has an API available for use.

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Q. What other apps does Adobe Commerce integrate with?

Adobe Commerce integrates with the following applications:
Wufoo, Remarkety, SwiftERM, Convertize, Adyen, ShippingEasy, Cloudflare, PayPal, Bluestone PIM, Zoho CRM, LiveHelp, Campaign Monitor, Robly, Route4Me, signNow, ActiveCampaign, MailerLite, Cin7 Omni, Pulse Commerce, Onfleet, Sumo, Re:amaze, Refersion, Zapier, Moosend, Prisync, SALESmanago Marketing Automation, Tealium Customer Data Hub, Gmail, REVE Chat, Infoplus, TriggMine, Avalara, Nosto, Megaventory, Trello, Google Drive, Talkable, Zoho Books, Easyship, Retargeting.biz, TreviPay, ActiveTrail, TargetBay, rapidmail, Extensiv Order Manager, Akeneo Product Cloud, Stackla, Pixlee TurnTo, Databox, iZooto, TaxJar, Starshipit, WordPress, LiveAgent, GetSwift, PowerReviews, Brevo, Woopra, Stripe, Sailthru, Cloudinary, Shipwire, Wigzo, Sellbrite, ShipStation, SendGrid, Webgility, Slack, OroCRM, Typeform, Dotdigital, Drip, Algolia, LiveChat, Antavo, Rejoiner, Feefo, Post Affiliate Pro, 2Checkout, Quickbooks Online, SkuVault, Olark, Carts Guru, Yotpo, Stitch Labs, Fresh Relevance, iAdvize, Stamps.com, MessageBird, Keap, Wisepops, Privy, Siteimprove, SKU IQ, GoTo Training, AskNicely, Mad Mimi, JivoChat, Mailchimp, Voucherify, Braintree, Kayako, Asana, AdRoll, Parseur, AWeber, Cyfe, HelpCrunch, DataFeedWatch

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Q. What level of support does Adobe Commerce offer?

Adobe Commerce offers the following support options:
FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat, Email/Help Desk

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Adobe Commerce product overview

What is Adobe Commerce?

Adobe Commerce enables large companies to create, manage, and edit e-Commerce websites to provide personalized customer experiences. Features include drag-and-drop page builders, customer segmentation and targeting, content staging, rule-based product relations, visual merchandising, and more.

Key benefits of using Adobe Commerce

Segment customers with AdoberCommerce by criteria including demographic, user activity, shopping cart, and buying history.

Match specific content, pricing, and promotions with specific customers based on buying history using Adobe Commerce.

With Search Engine Optimization, Adobe Commerce generates SEO-friendly URLs, a Google site map, customized meta keywords, and meta descriptions.

Customize usability, shopping carts, and online store features with Adobe Commerce. Test new modules, roll back changes, and work with customers, categories, products, inventory, and sales orders to optimize the customer journey.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Knowledge Base
24/7 (Live rep)
Chat
Email/Help Desk

Training options

Documentation
Videos

Not sure about Adobe Commerce? Compare it with a popular alternative

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Starting from

35

Per month

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Value for money
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Adobe Commerce pricing information

Value for money

4.1

/5

589

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Adobe Commerce features

Functionality

4.4

/5

589

Total features

56

5 categories

Most valued features by users

Third Party Integrations
API
Customizable Branding
Activity Dashboard
Content Management
Reporting & Statistics
Reporting/Analytics
Data Import/Export

Functionality contenders

Adobe Commerce users reviews

Overall Rating

4.3

/5

589

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.76/10
Rating distribution

5

4

3

2

1

285

220

70

8

6

Pros
Magento has a very popular community edition, which is free and open source. It's relatively easy to set up, and have a great feature set.
Magento is a great and responsive platform which is essential these days when everyone uses mobile devices and recommend it for e-commerce platforms.
There are many free and paid extensions to extend the features. It is very easy to write code, so you don't need to hire a programmer to use this CMS for a great customization job.
Cons
But all this requires a lot of resources. We needed a terribly expensive hosting in order for the online website to withstand the load.
Which resulted in an almost abandoned and forgotten open souce version.
I dislike that after signing up for Magento I was bombarded by calls from telemarketers working for them that tried to sell me upgrades and other integrations to the platform.

Overall rating contenders

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Ricardo P.

Founder

Marketing and Advertising, 1-10 employees

Review source

Overall Rating

Working with Magento

Reviewed 2 years ago

Transcript

Ricardo P.: Hi, I'm Ricardo. I'm CEO, and I give Magento a five-star rating. For more ratings like this,...

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Sonja J.

Customer Success Rep

Food Production, 11-50 employees

Review source

Overall Rating

Magento Commerce Review

Reviewed 2 years ago

Transcript

Sonja: Hi, my name is Sonja. I am a customer support representative. I rate Magento four out of five...

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Emeka O.

Wholesale, 1-10 employees

Used other for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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A Robust Ecommerce Content Management System

Reviewed 3 years ago

My team used Magento to build our B2B ecommerce platform, and that helped us to get seed funding. It could have been more stressful to build the ecommerce website from scratch, but Magento eased off the stress appreciably.

Pros

Magento is a Content Management System (CMS) used for building ecommerce websites. I used Magento when I was part of a team that were building a B2B ecommerce website. Among the things I love about Magento include: 1. Ability to have multiple user accounts for one store: When I was working on the Ecommerce platform, there was a need to onboard merchants on the platform. The products to be onboarded...

Cons

There are a few cons I observed about Magento. They include: 1. Hard to learn: It was the first time my team used Magento, and spent sleepless nights trying to understand how it works, and how to customise it. This was very stressful, and was the reason for which my team dumped it. 2. Expensive themes: Magento is not as widely used as some other ecommerce CMSs. This caused there to be fewer theme developers and also making the premium themes to be quite expensive. 3. Small community: Owing to the small user base of Magento, the community is quite small. This made it somewhat hard to get solutions online.

LV
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Lena V.

Veterinary, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Adobe Commerce is all you need for your online business

Reviewed a year ago

Adobe Commerce was a game changer for our online business presence. Having everything I need to build my online shop, merchant services, shopping cart, shipping services, inventory management, and much more, makes running an online business so easy and efficient. Also having the advanced SEO features is very helpful to make sure I’m reaching the maximum number of our target audience. I highly recommend this software for your online business needs.

Pros

I like how everything I need is easily accessible through the software, I don’t have to integrate a lot of different things to have a fully functional store.

Cons

Sometimes some of the setup can be a bit difficult and the pricing could be more competitive.

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Steve M.

Nonprofit Organization Management, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Only committed Adobe users should buy this software

Reviewed 4 years ago

We were on Magento 1 and when it came time to upgrade, we realized that everything would have to be rewritten for M2. So, we decided to abandon Magento entirely and will save at least $8,000 month and probably $100k per year in dev fees. We'll be going with BigCommerce from now on.

Pros

Magento has tons of features A huge amount of apps to purchase Many qualified developers to contract with Standard features like page builders now come with it Rock-solid security

Cons

Magento is ridiculously expensive. Not just for the licensing of the Enterprise version, but for the apps, the developers and the entire ecosystem. You aren't getting the true value of open source any more. The only way Magento makes sense is if you are a part of the Adobe ecosystem and need to rely on the integrations that Adobe will (eventually--not fully done) provide.

Gm
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Grace m.

Transportation/Trucking/Railroad, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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the leader of digital commerce

Reviewed 3 months ago

this software has good intergrations and compatible on all devices making it so to use even on mobile phones

Pros

This software integrates seamlessly with other adobe products like analytics ,real-time CDP, experience manager and many more which give us up-to-the minute profile, thorough analysis and the ability to deliver to the marketing and commerce events

Cons

it mainly intergraets with adobe products which limits some our services that may need intergration with other software other than adobe products

SF
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Scott F.

Computer Software, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Complicated But Can't Be Beat

Reviewed 4 years ago

I began using Magento over 15 years ago, in one of their earliest versions, when I had outgrown some of the boxed ASP.net solutions available at the time. The open source nature of the software is absolutely amazing, and it has been fun to watch it expand over all these years. Today I am running 6 different websites with different versions of Magento, and I've built many more than that, most of which are still in use. Magento makes it easy to create and deploy affordable eCommerce solutions that scale and grow with the customer, even if it is a bit tricky to learn for beginners.

Pros

Magento is easily the most extensive and full-featured piece of open-source eCommerce out there. Once you understand the layout, you'll find that it is very intuitive and flows perfectly. What really shines for me for Magento is all the different options available out there. Not only are there open source versions you can host and manage yourself, but you can pay for the enterprise versions too. There is basically a plug-in or module available at this point for anything you need to accomplish, along with thousands of professionals out there that can help if you get in a jam. Best of all, Magento easily grows with you and is simple to harness and hold back features from, any easy to unchain it and grow with you.

Cons

It took me a good bit of time to learn AND get comfortable with this software and how it works, which was a bit of a pain, so this software isn't for the faint of heart or a weekend warrior shop keeper who doesn't have extensive knowledge of HTML, CSS, PHP, etc.

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