Because we offer such a large range of products, we were having issues finding a web-to-print solution that would really allow us to showcase that in an easy to use storefront, and not just for our customers but for those setting it up. With our old software provider, we were too often being told "Well, we can't really do that" or "We might be able to do that, but there are going to be some major costs involved". With Propago, what you see is what you get, and what you see are a lot of really great options and solutions.
Pros
The software is easy to use and really shines compared to the other options on the market. The ability to showcase all of our products with one online store and integrate it so seamlessly has been a very refreshing experience. The customer service is just as good, with quick responses and people who actually know what they are talking about.
Cons
That we didn't start using it sooner. I haven't found anything else wrong with it.
Rating breakdown
Likelihood to recommend: 10/10
Our training coach, was such a gem!! Let's not forget about the rest of the Propago staff. We're a bit of a different case...we've been administering marketing asset management platforms for about 7 years now, so we're not new to this arena. However, it was new to have a team ready and willing to help you learn and thrive. It was new to speak with kind, real, invested, knowledgeable humans and not AI 'ninjas'. It was new to get real info and not canned responses such as 'It's in beta'. The staff is very real with you on if the system can or can't do something and if they are or are not planning to work on it. I do not have enough good things to say about the Propago staff, the service they've provided, and, I'm sure, will continue to provide.
Pros
- The accessible back-end system coupled with a beautiful, highly-customizable front-end interface
- Built by printers for printers
Cons
The warehousing function is a bit difficult to grasp, took a few training sessions with our Coach to fully understand the requirements + how to work this function. However, this is a small piece of the puzzle...tree-top level, we are thrilled with everything.
Rating breakdown
Likelihood to recommend: 9/10
Propago is a very good platform for Marketing Management, from a central base. Particularly if you have a franchise situation. It limits very well, so you don't have a bunch of mavericks messing with your brand. If you push the system to it's limits, Propago can help you control things from message to warehousing and supply logistics. I have four years of work with this system with a couple dozen long term clients.
Pros
-You can really get fine tunned control if you need it.
-Flexibility is not an obstacle and the support people will go out of their way to make your vision happen - particularly in the world of functionality.
-Integration with outside systems at the drop of a hat. Again, this is a strength of the support people.
Cons
-You really have to commit yourself and your organization so this platform works. If you go half way, your people will have to juggle multiple systems for what is basically the same thing. You don't want two systems, you want to grow with one.
-One of the Pro's was Integration. If you find another system that will support your marketing effort in a completely new way- ask the support people at Propago- they probably have already had experience with a similar system or product.
Rating breakdown
The storefront is very intuitive versus many other marketing resource management platforms. Help Desk inquiries from users who experience issues navigating the storefront and placing their orders are very low. One of our greatest challenges, albeit a good one, is getting our staff and clients to uncover and embrace the depth of information and reporting available to analyze product usage and trends to make good business decisions. We are constantly challenging our internal processes and streamlining "the way it has always been done" with the tools we have available. As a manufacturer, the comprehensive Production module allows us to easily facilitate and manage production workflow from receipt of an order through shipment. This is one aspect that separates this software from many other solutions in the market that are more like a Hollywood set; a pretty picture in front, but just a few two-by-fours holding it up in the back. A stellar software for the management of tangible marketing materials, having some form of digital campaign management capability, even a basic solution, would really enhance the offering and open up a new universe of prospects for our sales team. Overall, software support has been very good. All submitted issues are acknowledged, and the majority are resolved quickly.
Steve --- Thank you for the review... Building out our "digital" marketing offerings are a huge priority in our upcoming road-maps... Stay Tuned!
Rating breakdown
We had to move to a new platform and this seemed like a good fit, it turned out to be perfect. Our clients love the new storefront we have built and our customer support questions have gone down because of the ease of use.
Pros
The software has all of the standard web-to-print features you would expect BUT also provides some of the best add-ons (at no additional cost) that we have been able to find. The customer support and training is the best we have received for any software we have purchased.
Cons
I don't have much negative to say about the software or the company.
Rating breakdown
Likelihood to recommend: 9/10
No contracts, no long term commitment, no large up front investment.
Plans built for every size and budget. Find a plan that's right for your business.
In order to operate at maximum efficiency, organizations need smarter ways to access, manage, and distribute marketing supplies. Propago is a management platform that offers a solution. In one package, businesses can find the tools for creating and managing online marketing storefronts, platform controls, web-to-print, supply chain, warehouse management, reporting, and digital asset management.
Developed to meet the needs of small and mid-size marketers, agencies, promotional/apparel providers, fulfillment providers, and commercial printers, Propago uses a cloud-based, subscription-pricing model to offer its tools with no hardware, installation, or IT resources required. All updates are pushed through the cloud, which means users don’t have to waste valuable time maintaining their marketing management software.
Propago enables corporations to manage orders and inventory. In addition to offering the traditional capabilities people have come to expect from marketing and warehouse management platforms— including product receiving, storage, warehouse control, picking, retrieval, and the issuing of goods— Propago offers high-level features, such as serialization and lot tracking, high volume fulfillment, and RMA management. Propago is a ‘receive, pick, pack & ship’ solution.
Businesses that use Propago benefit from streamlined operations. For example, Propago can be used for manufacturing, procurement, order and inventory management, kitting, pick and pack, and distribution. All orders, production, and inventory statuses are updated and published in real time.
Streamlined production, procurement, and inventory management features make it possible for businesses to handle a higher volume of orders, from basic business cards to complex marketing kits with customized products. Advanced features such as order consolidation, batch shipping, and production queues provide Propago users with peace of mind that their operations are always running at maximum efficiency.
With Propago, businesses can create their own online storefronts or portals. Propago’s storefronts are the ideal place to manage and distribute marketing products. Regardless of the physical product a business is distributing, Propago offers tools to make marketing products available to any authorized group of users.
Using Propago’s storefronts, you can personalize corporate creatives (such as brochures and flyers) with unique messages, special images, interactive maps, and QR codes. You can make these products available at lower price points, depending on the group being served. You can also use storefronts as a place to distribute promotional products and apparel. The experience of using an online storefront is similar to popular online shopping tools, such as Amazon.com and Buy.com.
Service providers benefit from Propago’s supply chain management software, which includes an operations dashboard. The app streamlines manufacturing, procurement, order and inventory management, kitting, pick and pack, and distribution operations.
Using real-time production data, you can make operations more efficient and minimize the human touch points in your order fulfillment processes. Using “buyer groups”, you even have the option to assign resources to be in charge of selected products, regardless of how many internal buyers are on your team or how many outside vendors you work with.
Businesses can use Propago to manage orders and inventory. The solution’s warehouse management features include traditional capabilities, such as product receiving, storage, warehouse control, picking, retrieval and issuing of goods, in addition to advanced features such as serialization and lot tracking, third-party logistics, and high volume order fulfillment.
Start the lifecycle by sending all purchase order (PO) information to Propago and configuring the solution to ensure products are in agreement with your POs. Any errors or shortages will be identified immediately. You can also use Propago’s methods to guide personnel through the pick and pack process, and streamline shipping through an integration with native carrier systems.
Propago’s reporting and analytics features allow users to see exactly what’s going on within their businesses. These same tools aid in the identification of errors and provide insights into any speed bumps or kinks that might be slowing down operations and order fulfillment.
In addition to its sophisticated standard reporting tools, which track critical areas of the storefront, you can also run ad-hoc reports with Propago. Customizable reports give you the ability to add or remove columns, summarize reports, and filter reports to suit your needs. When customizations are saved, Propago retains the settings for future reports and tracking alerts.
Propago integrates with most third-party applications, including intranets, ERP, CRM, inventory, procurement, vendor applications, and other proprietary systems. Propago supports batch flat files, XML, and web services. The company can link up systems using its API.
Users who are interested in integrating a single-sign-on can contact Propago directly for support.
Pricing for Propago starts at $225 per month for the Basic plan. Enterprise businesses can contact Propago for custom pricing quotes.
Propago offers free listings in its Vendor Directory.
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