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Salsify vs Akeneo Product Cloud Comparison

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Overview

Salsify's product experience management (PXM) platform combines PIM and DAM capabilities with a broad ecommerce ecosystem...

Akeneo's Product Experience Management (PXM) solutions enable marketers to craft compelling product experiences, in context...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

1500

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

1

Per year

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

35

5

4

3

2

1

20

13

1

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

4.7

39

5

4

3

2

1

29

10

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Salsify's ability to provide a comprehensive solution that manages our expansive content management volume, with multiple vendors, is impressive.
Insights is helpful, and the customer service team is fairly responsive. Once they do get back to you, they usually have the answer you are looking for which is great.
Salsify has been a great addition in our workflow, and we'd recommend it.

Pros

Overall, this has been a very enjoyable experience and with the ease of how Akeneo is, our Business is now dependant on how powerful and quickly we can get to market.
Attribution features are excellent. A lot of opportunities for improvement within the Akeneo product, e.g. its business rules feature.
The offered support is freaking excellent, we got the answers needed during adoption in a very reasonable time, with a very comprehensive language.

Cons

We were having a horrible time trying to keep up with content demand from dozens of retailers all with different systems.
The experience with this vendor is horrible, they practically disappeared immediately after the sale. I do not recommend it to anyone.
If you type a part number quickly, the site lags, and cannot find the item. I usually edit the URL in the address bar to go directly to the page I'm looking for.

Cons

My biggest complaint is that we used an implementation partner; after going through the setup of our environment, it seemed to me that we could handle 90% of the tasks ourselves.
Our integration didn't go all that well, so our product families were never set up correctly which caused a lot of issues with our website. That is more of an internal problem though.
URL's cannot be displayed immediately as an image in the product unless you select the "Image" which is a bit difficult to process when exporting.
  • Vendor responds to reviews
  • Last review8 months ago
  • Vendor responds to reviews
  • Last review9 months ago

Key features

  • Total features43
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Asset Categorization
  • Asset Library
  • Asset Sharing
  • Audit Management
  • Audit Trail
  • CMS Integration
  • Catalog Creation
  • Cataloging/Categorization
  • Categorization/Grouping
  • Channel Analytics
  • Collaboration Tools
  • Content Creation
  • Content Library
  • Content Management
  • Content Publishing Options
  • Cross Selling Functionality
  • Customizable Branding
  • Customization
  • Data Analysis Tools
  • Data Capture and Transfer
  • Data Connectors
  • Data Import/Export
  • Data Integration
  • Data Migration
  • Data Modeling
  • Data Quality Control
  • Database Publishing
  • Digital Asset Management
  • Document Classification
  • Document Management
  • Documentation Management
  • File Conversion
  • Full Text Search
  • Image Editing
  • Image Library
  • Information Governance
  • Inventory Management
  • Layout & Design
  • Localization Automation
  • Master Data Management
  • Master Record Management
  • Merchandising
  • Metadata Management
  • Mobile App
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Language
  • Multi-Store
  • Online Catalog
  • Pricing Management
  • Product Catalog
  • Product Comparison
  • Product Data Management
  • Product Lifecycle Management
  • Quality Control
  • Release Planning
  • Reporting/Analytics
  • Resource Management
  • Reviews Management
  • Rules-Based Workflow
  • SEO Management
  • Search/Filter
  • Surveys & Feedback
  • Tagging
  • Templates
  • Text Editing
  • Third-Party Integrations
  • Version Control
  • Video Support
  • Workflow Management
  • eCommerce Management
  • Total features56
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Asset Categorization
  • Asset Library
  • Asset Sharing
  • Audit Management
  • Audit Trail
  • CMS Integration
  • Catalog Creation
  • Cataloging/Categorization
  • Categorization/Grouping
  • Channel Analytics
  • Collaboration Tools
  • Content Creation
  • Content Library
  • Content Management
  • Content Publishing Options
  • Cross Selling Functionality
  • Customizable Branding
  • Customization
  • Data Analysis Tools
  • Data Capture and Transfer
  • Data Connectors
  • Data Import/Export
  • Data Integration
  • Data Migration
  • Data Modeling
  • Data Quality Control
  • Database Publishing
  • Digital Asset Management
  • Document Classification
  • Document Management
  • Documentation Management
  • File Conversion
  • Full Text Search
  • Image Editing
  • Image Library
  • Information Governance
  • Inventory Management
  • Layout & Design
  • Localization Automation
  • Master Data Management
  • Master Record Management
  • Merchandising
  • Metadata Management
  • Mobile App
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Language
  • Multi-Store
  • Online Catalog
  • Pricing Management
  • Product Catalog
  • Product Comparison
  • Product Data Management
  • Product Lifecycle Management
  • Quality Control
  • Release Planning
  • Reporting/Analytics
  • Resource Management
  • Reviews Management
  • Rules-Based Workflow
  • SEO Management
  • Search/Filter
  • Surveys & Feedback
  • Tagging
  • Templates
  • Text Editing
  • Third-Party Integrations
  • Version Control
  • Video Support
  • Workflow Management
  • eCommerce Management

Integrations

  • Total integrations22
  • AWeber
  • ActiveCampaign
  • Adobe Commerce
  • BigCommerce
  • Google Analytics 360
  • HubSpot CRM
  • Instagram
  • Klaviyo
  • Mailchimp
  • Meta for Business
  • PayPal
  • ShipStation
  • Shopify
  • Slack
  • Stripe
  • Twitter/X
  • WooCommerce
  • WordPress
  • Zapier
  • authorize.net
  • Total integrations34
  • AWeber
  • ActiveCampaign
  • Adobe Commerce
  • BigCommerce
  • Google Analytics 360
  • HubSpot CRM
  • Instagram
  • Klaviyo
  • Mailchimp
  • Meta for Business
  • PayPal
  • ShipStation
  • Shopify
  • Slack
  • Stripe
  • Twitter/X
  • WooCommerce
  • WordPress
  • Zapier
  • authorize.net

User reviews that mention these apps

MB
AvatarImg

Mike B.

Environmental Services, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Salsify logo

Salsify

Salsify is a well-built, modern platform that has changed the way we bring product info to market

Reviewed 7 years ago
Pros

The product is very easy to use. It's very easy to customize. It helped our organization centralize all of our product information and then take all of that information seamlessly to market

Cons

The product has a ton of untapped potential. Although the support is fantastic (the best of any our organization has worked with to date) there is still some functionality that holds us back from manipulating certain features ourselves, to which we need to contact support to help us out with. The good news is, Salsify is always making updates to their cloud-based software and these issues should be gone relatively soon!

AvatarImg
AvatarImg

Sebo D.

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Salsify logo

Salsify

Incredible power for a multi-channel world.

Reviewed 7 years ago

Effectively manage large product content portfolio with lower resources.

Pros

There are a number of contenders for Salsify's greatest pro. Among them would be the ability to create channels which massively simplifies the process of syndicating content to different websites and internal systems. In addition the ability to create very granular properties to allow an agile content management system with excellent faceted search to ensure clean high levels of data cleanliness. These form the backbone of an indispensable product management system. However, the fairly recent addition of the computed fields has allowed a more central management of the content rules for various channels.

Cons

No cons were added to this review

AvatarImg
AvatarImg

Crystal S.

Luxury Goods & Jewelry, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Salsify logo

Salsify

Salsify is an overall easy-to-use program that helps me to move through workflow quickly.

Reviewed 7 years ago

Ease of use when trying to work with my inventory quickly.

Pros

I like how it organizes my inventory and makes it highly searchable, and therefore much more easily accessed as I need it.

Cons

Occasionally slow moving and some lists make it difficult to move from one product to the next with ease.

DR
AvatarImg

Dan R.

Retail, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Salsify logo

Salsify

Great Product - Great Service

Reviewed 8 years ago

We use this to manage ~200 SKUs. Great product for sharing information with vendors, creating quotes, so forth.

Pros

Catalogs, Channles

Cons

No permalinks to use for revisions on spec sheets for our website.

AvatarImg

Verified reviewer

Consumer Goods, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Salsify logo

Salsify

Great tool to host all product data

Reviewed 5 years ago

Salsify is a great tool to use and store all product content and other product information. Insights is helpful, and the customer service team is fairly responsive. Once they do get back to you, they usually have the answer you are looking for which is great.

Pros

The best part of this is that we can easily submit products or export product import sheets to send to customers. This makes ease of uploading new and updating existing products much easier.

Cons

Not all connections are direct API, meaning we have to export the uploads and send them directly to customers. If there were more direct connections, it'd make adding new products much easier.

HE
AvatarImg

Houston E.

Retail, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

Share this review:

Salsify logo

Salsify

This needs some work for how much they want you to pay.

Reviewed 3 years ago

We were looking for a managed system that gave us a few key components when creating and editing products. The overall experience is, in a word, "Okay" they don't really bring anything to the table that others don't already have. We found the calculated properties are exceptional and are the only reason that they won in our trials. Unfortunately, the management system is slow and tedious, but the...

Pros

Of all of the Product Information Management options, Salsify checked all of the boxes. We have the ability to Bulk update products and their properties in a couple of ways. We are able to organize our products however we want. The calculated properties are critical to our workflow and are easy to build/use. The import and export features are fantastic.

Cons

You will be using the import/export features more often than the salsify editors. It takes 3-4 clicks and 2-3 page loads to edit a product's information. Or an entire export-edit-import process. The GUI looks outdated, is slow to navigate, and, in some places, not intuitive. The Rich Text editors lack basic text editing. The support team is slow, usually taking 2-3 days to respond. The onboarding process is a tedious process that is full of meetings and bureaucratic nonsense. Salsify requires a third-party consulting firm to be your onboarding partner and it's not included in the already hefty price tag. (attempting to add another $16k in our case).

KT
AvatarImg

Kaitlin T.

Consumer Goods, 1,001-5,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Salsify logo

Salsify

great for companies with many SKUs

Reviewed 5 years ago
Pros

this is great for categorizing/classifying many products to allow easy access to information. easy search feature, great for adding images and excess information in on location.

Cons

exporting information in a clear and aesthetically pleasing way to create marketing documents is not always great. formatting is often not correct if you have too much text. We use salsify to hold all our product information and want it to be easily accessible for sales teams to grab documents without having to make updates, but that has not always worked out for us.