Salsify Pricing, Features, Reviews & Comparison of Alternatives

Salsify

Product Experience Management (PXM) Software

4.59/5 (29 reviews)

Salsify overview

What is Salsify?

Salsify PXM software unites the functionality of product information management (PIM) and digital asset management (DAM) platforms, alongside robust syndication capabilities and actionable insights to help brands deliver their consumers continually great product experiences anywhere they shop online.

Unlike a traditional PIM vendor, Salsify has a flexible approach to data modeling. Turning multiple sources of data into consumer-ready content, and then into sales, is no easy task. Salsify allows brands to load data, as-is, from anywhere to anywhere. There’s no big data integration project required up front. Instead, brand manufacturers can import and create any content, from any source, and improve it in place and over time according to the requirements they set. Salsify software then quickly assesses if the content meets the requirements of every sales channel the brand publishes to. The platform acts as a single trusted source of content, able to accommodate multiple versions of the truth, for any endpoint.

For those sales channels, Salsify integrates with a wide array of APIs and scheduled imports and exports. The software is designed to receive data from any source and send product content to any system, in the optimal format for each channel. All data is transmitted with complete visibility as to what content is where, and its status. Salsify connects to ERPs, legacy product information management systems, retailer and distributor portals, content agencies, analytics providers, ecommerce platforms, ratings and reviews sites, and more. Customers can also create and share digital product catalogs that are automatically updated and allow users to download the content they need.

As a SaaS platform, future functionality and experience improvements do not require an upgrade or install. In addition, Salsify applies machine learning across the millions of products in its multi-tenant database, generating category- and product-level content performance insights to inform future product content refreshes and drive more sales.

The Salsify platform is also enabled with scalability and security features that meet the demands of the world’s largest global corporations. Salsify is built on an elastically scalable infrastructure designed to scale with any organization whether they are managing 100 products or 100 million. Constantly updated platform security functionality includes single sign-on capabilities, data encryption, a robust set of user roles and permissions, and an account-specific security infrastructure.
www.salsify.com

Pricing

Pricing options
Value for money
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Devices

Business size

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Markets

United States, Asia, Australia, Brazil, Canada and 9 other markets, China, Europe, Germany, India, Japan, Latin America, Mexico, Middle-East and Africa, United Kingdom

Supported languages

English, Arabic, Chinese (Simplified), Chinese (Traditional), Czech and 22 other languages, Danish, Dutch, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Taiwanese, Thai, Turkish, Ukrainian
Salsify screenshot: All products in one place accessible by your entire teamSalsify's Product Content Management PlatformSalsify screenshot: Access to detailed product informationSalsify screenshot: Map to retailer requirements with readiness scorecard reporting

Salsify reviews

Value for money
Features
Ease of use
Customer support
  4.4
  4.5
  4.3
  4.7
Sebo Dapper

Incredible power for a multi-channel world.

Used daily for 2+ years
Reviewed 2017-12-12
Review Source: Capterra

Effectively manage large product content portfolio with lower resources.

Pros
There are a number of contenders for Salsify's greatest pro. Among them would be the ability to create channels which massively simplifies the process of syndicating content to different websites and internal systems. In addition the ability to create very granular properties to allow an agile content management system with excellent faceted search to ensure clean high levels of data cleanliness. These form the backbone of an indispensable product management system. However, the fairly recent addition of the computed fields has allowed a more central management of the content rules for various channels.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Adam McCracken

Very useful tool for maintaining product details

Used daily for 1-2 years
Reviewed 2016-08-16
Review Source: Capterra

Salsify has a bit of a learning curve, but overall provides a good service. I have been using it a little more than a year and have been pretty happy as a user. Additional services are being added to the package, but not all are included as an all-inclusive base price, which is contrary the impression given when we signed up. Customer service has been good, with the Salsify team adding features based on our feedback.

Pros
The ability to resize/rename images on the fly has been a useful tool, as we previously maintained a folder for each customer's images that were specifically sized and named for them. Now, we just set up some rules for each customer's naming conventions, and the files are named as we go. Customer service will take care of the things that are not very self-service friendly. Digital catalogs provide a quick and easy way to share new products with select groups of people. Once you get the hang of it, importing and exporting a lot of information is very quick and easy. Data is easily accessible.

Cons
Number of users is very limiting, and adding seats very expensive. Salsify significantly underestimates the amount of storage needed for images and other digital assets and wants to limit the number attached to products. When we signed up, we asked if there was a limit on digital assets and were told there was no "practical limit," and they would let us know if we had too many. At contract renewal, they wanted to significantly reduce the available number. Cost. Salsify is expensive. Not responsive design for phones. Although I would never recommend the phone as your primary access point for Salsify, it is nice to be able to quickly look products up in a pinch. With the available screen real estate on the iPhone 6+, I expect to be able to do that, but the menus don't work and everything is squished. Difficult to squeeze it in, and not successfully executed yet. Overall, searching for items within the search box is slow. If you type a part number quickly, the site lags, and cannot find the item. I usually edit the URL in the address bar to go directly to the page I'm looking for.

Response from Salsify


Hi Adam-

Thank you for the feedback. You'll be happy to hear that we have actively been investing an enhanced search experience and it's expected to land in the next month or so. I have shared your feedback regarding the mobile experience with the product team and I'm happy to report there are plans to improve this in the future as well. If you're open to it, I'd like to connect you directly with our product team. My hope is that we'll be able to share our vision for new features and come to a better understanding of how you're using Salsify.

My name is Ashley Krahn and I lead the team that helps our customers drive value through Salsify. Please feel free to contact me directly at akrahn@salsify.com, 617-206-6730.

Best Regards,

Ashley

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Anonymous

Great tool to host all product data

Used daily for 2+ years
Reviewed 2019-09-30
Review Source: Capterra

Salsify is a great tool to use and store all product content and other product information. Insights is helpful, and the customer service team is fairly responsive. Once they do get back to you, they usually have the answer you are looking for which is great.

Pros
The best part of this is that we can easily submit products or export product import sheets to send to customers. This makes ease of uploading new and updating existing products much easier.

Cons
Not all connections are direct API, meaning we have to export the uploads and send them directly to customers. If there were more direct connections, it'd make adding new products much easier.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Kowanda Liddell

Great quality and support

Used daily for 1-2 years
Reviewed 2016-08-16
Review Source: Capterra

In using Salsify I have been extremely impressed with the quality and support that we have received. They continue to add more features and functions to the site all the time. Due to the large amount of data that we are dealing with it is great to be able to bring it all together, however my wish (if possible) would be to find a more streamlined process to bring it all together and to get onboarded more quickly, easily and efficiently.

Pros
I like the fact that we can load all the information and photos into one place. Salsify works well and suppport is available.

Cons
I would like more "hands on training" to learn how to get our products onboarded more quickly and efficiently so we can actually utilize the site as it should be. We experience a lot of training which was the trainer doing the process and us trying to follow along; as we all know most of us learn by doing and I think a lot has been lost due to this.

Response from Salsify


Hi Kowanda-

Thanks for the feedback. We're looking forward to the onsite training we've been planning over these last few weeks. Dedicating time like this will allow our customer champions to dive deep on your product content goals and help your team be successful with Salsify.  As always, you can access our newly updated knowledgebase at https://help.salsify.com/help. During business hours you can contact our support line at 1-844-SALSIFY.

I¿ve also sent you an email directly with the above info.  Looking forward to meeting you in person!

Best,

Kate Roda

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Garrett Bluhm

100% The Best PIM / DAM you will ever need

Used daily for 2+ years
Reviewed 2016-08-24
Review Source: Capterra

I've used Salsify for over 3 years and can truly say that it is the best PIM / DAM I've seen and used.

Pros
The software is agile and easy to use. It's extremely easy to connect API's to nearly any format or system. It is also very easy to build exports into retailer templates or any other type of template necessary. Any time I have a request for an update or change to the platform or need help, I receive help very quickly and implementations are put on their roadmap.

Cons
No true cons to the system per se, however it would be nice if they had a suggested set of fields to fill.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Salsify pricing

Pricing options
Free trial
Subscription
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Salsify has a subscription-based model across several pricing tiers that scale to fit the needs of your business.

Salsify features

API

Access Control (79 other apps)
Activity Dashboard (108 other apps)
Automatic Notifications (92 other apps)
Content Management (117 other apps)
Custom Forms (79 other apps)
Customizable Branding (135 other apps)
Customizable Templates (133 other apps)
Data Import/Export (109 other apps)
Drag & Drop Interface (109 other apps)
Electronic Payments (92 other apps)
Product Catalog (83 other apps)
Reporting & Statistics (103 other apps)
SEO Management (72 other apps)
Search Functionality (99 other apps)
Social Media Integration (79 other apps)
Template Management (72 other apps)
Third Party Integration (159 other apps)
Website Management (73 other apps)
eCommerce Management (81 other apps)

Videos and tutorials

Additional information for Salsify

Key features of Salsify

  • Store unlimited product attributes for every SKU
  • Configure permission groups and notifications
  • Automatically resize, rename and reformat images
  • One-click export to retailer-specific templates
  • Collaborative content authoring with automated workflows
  • Assess content readiness with scorecards
  • Connect directly to GDSN via 1WorldSync
  • Create customizable, shareable digital catalogs
  • Embed digital catalog for B2B website
  • Analyze digital catalog usage and pageviews
  • Store localized content in any language
  • Full audit trail of all changes made in the system
  • Easy integrations via REST API
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Benefits

Salsify turns delivering true product experiences online from an administrative burden to a competitive advantage. Salsify provides all the tools your brand needs to easily create superior product content, quickly and simply publish that content out to your retail partners, and gather actionable insights to constantly improve on discoverability and sell-through.