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SiteGiant Logo

eCommerce platform, multichannel selling, WMS system

Table of Contents

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SiteGiant - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

SiteGiant overview

What is SiteGiant?

SiteGiant is Malaysia's leading multichannel eCommerce solution provider. The platform offers a comprehensive suite of tools to help online sellers seamlessly manage and grow their businesses. The webstore builder provides a quick and hassle-free setup with over 70 designer themes, payment and logistics integrations, marketing tools, and SEO-friendly features. The SiteGiant ERP module delivers a powerful multichannel eCommerce platform with over 50 ready integrations, enabling sellers to automate, simplify, and speed up their business operations through features like product management, order fulfillment, inventory management, accounting integration, and shipping logistics.

For high-volume sellers, the SiteGiant Warehouse Management System (WMS) offers an advanced algorithm with effective flow strategies to cater to large order demands of up to 10,000 orders per day. The system has been proven to work for large businesses in the industry, streamlining the picking, sorting, and packing processes. The SiteGiant Retail solution bridges the gap between offline and online sales by unifying both in one place, supporting integrations with various POS systems and providing a built-in POS for seamless management, auto-deduction of inventory, and centralized product and inventory control.

The SiteGiant Online-Merge-Offline (OMO) solution delivers a fully integrated and seamless customer shopping experience across all online and offline touchpoints, including webstore, mobile membership and shopping app, customer relationship management (CRM), point of sales (POS), and smart salesman app. This comprehensive platform empowers businesses to engage and retain more customers, ultimately driving growth and optimizing their eCommerce operations.

Key benefits of using SiteGiant

- Multichannel ecommerce platform for selling across marketplaces, social media, and webstore
- Automates product listings, order management, inventory syncing across channels
- Built-in ERP and WMS for inventory and warehouse management
- POS integration bridges online and offline sales
- Marketing tools like loyalty programs and push notifications to engage customers
- Real-time analytics and reporting for insights into sales and operations
- Dedicated onboarding, training and 24/7 support for merchants' success

Starting price

19.61 /
per year

Alternatives

with better value for money

SiteGiant reviews

Overall rating

3.9

/5

11

Positive reviews

82

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.67/10
Rating distribution

5

4

3

2

1

5

4

0

0

2

Pros
“Good support team, plenty of useful features and worth the money.”
Verified reviewer profile picture

Lye Q.

Event Planner

“SiteGiant support team is friendly and very helpful. SiteGiant has an onboarding session to guide you on how to use the system.”
Verified reviewer profile picture

Lye Q.

Event Planner

“The support team is very responsive, worth for the money.”
Verified reviewer profile picture

Lye Q.

Event Planner

Cons
“Picture this: you erringly punch in the wrong figure for a product cost, or worse yet, leave the field vacant.”
KS

Kian S.

CEO

“One can't help but sigh at the bitter irony as the whole point of implementing an ERP system, supposedly our knight in shining armour for efficiency, fades into oblivion.”
KS

Kian S.

CEO

“Alas, technology that was supposed to ease our burdens seems to have conspired to multiply them instead.”
KS

Kian S.

CEO

Who uses SiteGiant?

Based on 11 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Apparel & Fashion
Arts and Crafts
Automotive
Business Supplies and Equipment
Others

Use cases

Multi-Channel eCommerce

SiteGiant's key features

Most critical features, based on insights from SiteGiant users:

Inventory tracking
eCommerce management
Data synchronization
Marketplace integration
Accounting integration
Multi-Channel marketing

All SiteGiant features

Features rating:

Catalog management
Third-Party integrations
Shopping cart
Product data management
Real-Time data
Data import/export
Website management
Shipping management
Shipping labels
SEO management
Sales reports
Returns management
Retail inventory management
Reporting & statistics
Real-Time updates
Purchase order management
Promotions management
Order management
Multi-Location
Mobile Commerce
Inventory replenishment
Electronic payments
Discount management
Customizable templates
Customer accounts
Channel management
API

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SiteGiant pricing

Value for money rating:

Starting from

19.61

Per year

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about SiteGiant price and value

Value for money rating:

To see what individual users think of SiteGiant's price and value, check out the review snippets below.

“Good support team, plenty of useful features and worth the money.”
Verified reviewer profile picture

Lye Q.

Event Planner

“SiteGiant support team is friendly and very helpful. SiteGiant has an onboarding session to guide you on how to use the system.”
Verified reviewer profile picture

Lye Q.

Event Planner

SiteGiant support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Email/Help Desk
Phone Support
FAQs/Forum

Training options

In Person
Documentation
Videos
Live Online
Webinars

SiteGiant FAQs

Q. What type of pricing plans does SiteGiant offer?

SiteGiant has the following pricing plans:
Starting from: $19.61/year
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of SiteGiant?

SiteGiant has the following typical customers:
Small Business


Q. What languages does SiteGiant support?

SiteGiant supports the following languages:
Chinese (Simplified), English, Malay


Q. Does SiteGiant offer an API?

No, SiteGiant does not have an API available.


Q. What level of support does SiteGiant offer?

SiteGiant offers the following support options:
Chat, Email/Help Desk, Phone Support, FAQs/Forum

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