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Stripe vs Braintree Comparison

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Overview

Stripe is an online payment processing tool for internet businesses. Stripe handles everything, including storing cards,...

Braintree Payment Solutions is an online payment gateway that allows to process eCommerce transactions on mobile platforms...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

0.30

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

0.30

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

3K

5

4

3

2

1

2.3K

577

101

21

73

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

3.9

70

5

4

3

2

1

31

23

5

3

8

  • Value for money
  • Ease of use
  • Features
  • Customer support
79%
would recommend this app

Pros

They have great features and the Capital option is totally awesome. I wouldn't trade them for the world.
Stripe is a great tool and platform, very easy to use easy to setup and secure that clients can trust with their accounts.
I think Stripe is great payment gateway for any eCommerce business. They have great rates and I find them better than other payment processors.

Pros

I am huge fan of PayPal, we all have phones and we can have the software available anywhere we go and makes it super easy to use.
I love how it is easy to manage money for me and my employe and splitting it for a fair price. This site is a good site for companies at any size.
In addition, it is also an advantage that it supports most billing methods and integrates flawlessly with websites.

Cons

They refunded customers 3 months after the purchase without me knowing and they already have their items. My customers are also upset with this disgusting company.
Fees for same country payments are too high and once funds have been taken they are then held for 14 days. Appalling customer service who basically said too bad.
They verified it was a scammer, refunded the stolen credit card, did not charge me fees and contacted the US internet fraud division with the information.

Cons

So much con :- Customer sucess is very poor : not able to understand our problem- SDK not compatible with modern technology (React Native)- Debugging is a nightmare : log access is a real pain.
It is the most infuriating thing I have ever encountered, and when you have a customer on the phone, asking them to repeat the CC number it is quite frustrating.
PayPal really cannot be trusted with money. There is so much fraud when using Paypal you end up making a loss.
  • Vendor responds to reviews
  • Last review20 days ago
  • Vendor responds to reviews
  • Last review25 days ago

Key features

  • Total features34
  • ACH Payment Processing
  • API
  • Accounting Integration
  • Activity Dashboard
  • Billing & Invoicing
  • Compliance Management
  • Credit Card Management
  • Credit Card Processing
  • Cryptocurrency Processing
  • Data Security
  • Debit/Credit Card Processing
  • Electronic Payments
  • Fraud Detection
  • In-Person Payments
  • Invoice Management
  • Mobile Access
  • Mobile Payments
  • Multi-Currency
  • Multiple Payment Options
  • Online Payments
  • PCI Compliance
  • Partial Payments
  • Payment Fraud Prevention
  • Payment Processing
  • Payment Processing Services Integration
  • Point of Sale (POS)
  • Receipt Management
  • Recurring/Subscription Billing
  • Reporting & Statistics
  • Reporting/Analytics
  • Sales Reports
  • Self Service Portal
  • Third-Party Integrations
  • Transaction History
  • Transaction Management
  • Transaction Monitoring
  • Total features15
  • ACH Payment Processing
  • API
  • Accounting Integration
  • Activity Dashboard
  • Billing & Invoicing
  • Compliance Management
  • Credit Card Management
  • Credit Card Processing
  • Cryptocurrency Processing
  • Data Security
  • Debit/Credit Card Processing
  • Electronic Payments
  • Fraud Detection
  • In-Person Payments
  • Invoice Management
  • Mobile Access
  • Mobile Payments
  • Multi-Currency
  • Multiple Payment Options
  • Online Payments
  • PCI Compliance
  • Partial Payments
  • Payment Fraud Prevention
  • Payment Processing
  • Payment Processing Services Integration
  • Point of Sale (POS)
  • Receipt Management
  • Recurring/Subscription Billing
  • Reporting & Statistics
  • Reporting/Analytics
  • Sales Reports
  • Self Service Portal
  • Third-Party Integrations
  • Transaction History
  • Transaction Management
  • Transaction Monitoring

Integrations

  • Total integrations2136
  • AWeber
  • ActiveCampaign
  • Adobe Commerce
  • BigCommerce
  • Google Analytics 360
  • HubSpot CRM
  • Instagram
  • Klaviyo
  • Mailchimp
  • Meta for Business
  • PayPal
  • ShipStation
  • Shopify
  • Slack
  • Stripe
  • Twitter/X
  • WooCommerce
  • WordPress
  • Zapier
  • authorize.net
  • Total integrations264
  • AWeber
  • ActiveCampaign
  • Adobe Commerce
  • BigCommerce
  • Google Analytics 360
  • HubSpot CRM
  • Instagram
  • Klaviyo
  • Mailchimp
  • Meta for Business
  • PayPal
  • ShipStation
  • Shopify
  • Slack
  • Stripe
  • Twitter/X
  • WooCommerce
  • WordPress
  • Zapier
  • authorize.net

User reviews that mention these apps

AR
AvatarImg

Verified reviewer

Computer Software, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Stripe logo

Stripe

Easy to integrate payments service

Reviewed 6 years ago
Pros

Stripe is designed for developers, so it's API is very developer-friendly

Cons

Stripe and Braintree have very similar fees, which could be lower

EF
AvatarImg

Eric F.

Computer Software, 1-10 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Stripe logo

Stripe

The best documentation and integration

Reviewed 5 years ago
Pros

We're always amazed at how frequently updates are being pushed to stripe. Our team is in love with their API. It is well written and their features are easy to integrate.

Cons

Their processing fees are way to high at scale and braintree offers better competitive pricing.

GS
AvatarImg

Grant S.

Computer Software, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Stripe logo

Stripe

So Simple! A huge win for new startups.

Reviewed 6 years ago
Pros

Prior to Strip, I was a Braintree customer. Braintree was a really simple payment processing platform. However, setting up payment processing still took weeks, and many support calls. With Stripe we were up in days and didn't have to talk with any support reps.

Cons

You get what you get, and can't negotiate price. This typically isn't an issue for new startups, but if you run a mature business in a mature market with razor thin margins it could be an issue.

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Bianca L. P.

Retail, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Stripe logo

Stripe

LOVED STRIPE

Reviewed 5 years ago
Pros

Stripe was the best, it was simple and designed perfectly. We never had problems! Totally recommend as the best payment processor.

Cons

We had to leave Stripe because the rates were higher than Bigcommerce + Braintree. Also, Bigcommerce didn't support Stripe for saved payment information.

LB
AvatarImg

Larissa B.

Computer Software, 11-50 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Stripe logo

Stripe

I love handling disputes through Stripe

Reviewed 2 years ago
Pros

I've handled disputes through several different payment processors, such as PayPal and Braintree. Stripe's dispute process has been the most in-depth, but also the easiest to manage.

Cons

My least favorite part about the software is dealing with their support. It seems that if you're not one of their big accounts, they don't give you the time of day.

AvatarImg
AvatarImg

Eli A.

Computer Software,

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Stripe logo

Stripe

Great features and better than the alternatives, but not without occasional headaches

Reviewed 6 years ago
Pros

I switched from Braintree to Stripe because Stripe offers instant debit card payouts for merchants, and as far as I know, no one else offers that feature. Stripe has pretty much any feature you could want from a payment provider, and Stripe is generally straightforward to setup and use.

Cons

The documentation can be very frustrating, as there are many things that aren't documented in the API docs. Most of my complaints using Stripe come from trying to figure out how to do something simple, and neither customer support or the API docs were useful in figuring out how to do it. Customer support can also be obtuse. They generally seem poorly educated about their own product/terminology, and when something isn't working, they're rarely helpful in giving insights as to why. Luckily, I haven't had a huge number of problems, but when I have, customer support hasn't necissarily been helpful.

MO
AvatarImg

Magdalena O.

Health, Wellness and Fitness, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Braintree logo

Braintree

Good old Braintree... we prefer Stripe

Reviewed a year ago
Pros

It was there when we needed it, but when Stripe came we dumped it!

Cons

It was more rigid and less flexible than stripe.. and also more expensive

AR
AvatarImg

Verified reviewer

Computer Software, 201-500 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Braintree logo

Braintree

Considering a migration…

Reviewed 2 years ago
Pros

Been using it for a few years, moving $10m+ per year through it. It’s reliable and works, but not as friendly/simple as stripe.

Cons

Integration, support and pricing are not as friendly as the competition. Also, international support is not quite there yet.

KI
AvatarImg

Kenyatta I.

Writing and Editing, 1-10 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Braintree logo

Braintree

Love this online payment option

Reviewed 3 years ago

No major complaints with Braintree, quick and easy transactions

Pros

I love how simple it is to use Braintree and the speed that transactions are settled. No major issues...

Cons

The fees I have think are a little high.. still less than Stripe so I'll take it. But you pay for what you get... no major complaints.

AR
AvatarImg

Verified reviewer

Arts and Crafts, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Braintree logo

Braintree

Good solution, but not the best

Reviewed 2 years ago

Overall, my experience was good, but I I*did* end up switching over to Stripe in the end which I found to be an simpler solution and easier to use overall.

Pros

I felt that Braintree was very trustworthy. As I have an online shop, I wanted to make sure my customer's data and transactions were being processed safely and in line with top industry standards - I definitely trusted Braintree to handle payments made through my Woocommerce setup.

Cons

I sometimes had a hard time navigating the Braintree control panel and enabling certain functions and add-ons. I found it impossible to setup Apply Pay for instance (which was just a couple of simple steps with Stripe). I also experienced a couple of infrequent issues with Braintree's Woocommerce plugin - honestly not sure if that's on Braintree or Woocommerce. But when I switched to Stripe, their plugin worked smoothly without any of the same small hiccups.

AR
AvatarImg

Verified reviewer

Business Supplies and Equipment, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Braintree logo

Braintree

Great Processor and works with WooCommerce

Reviewed 6 months ago
Pros

I could accept multiple different payment methods. Customers could pay with PayPal, credit or debit, Zelle, and I could connect Stripe. It was just versatile and extremely easy to use.

Cons

I couldn't really figure out how to set up ACH, but I also couldn't figure out how to find support for it. Maybe there was options but that was hard for me to find so I spent a lot of time googling to figure stuff out for myself.

RW
AvatarImg

Robert W.

Entertainment, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Braintree logo

Braintree

Solid payment processor

Reviewed 3 years ago
Pros

We specifically use Braintree as their marketplace solution is one of the most flexible and requires the least input from the marketplace users. Basically none of the competitor can match this particular feature set.

Cons

In other regards Braintree simply isn't as good as their competitors. It's a clunky interface and the APIs just aren't that powerful compared to what's available through Stripe, Paypal and several others.