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Trainn
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer Education platform
Table of Contents
Trainn - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Trainn overview
What is Trainn?
Trainn makes customer education easy with videos.
Trainn is a Customer Education platform for SaaS companies of all sizes to onboard and train customers using product videos, how-to videos, feature walkthroughs, and a dedicated customer training Academy.
The Trainn platform comprises:
1. A complete video tool kit to create, edit and share a variety of product videos
2. A zero-code Academy builder with an in-built Video Authoring toolkit and Course Builder
3. Video analytics to track video engagement, viewer behaviors, and learners' progress.
4. Integrations to connect your video insights to CRM apps and 1000s more through Zapier
What sets Trainn apart?
> Trainn is the only platform built for customer education with videos
> All-in-one platform to create videos, edit them, embed them across channels, and track performance
> Support for video distribution across multiple channels such as in-app, emails, knowledge base, your LMS
> Zero-code Academy builder
Explore all our features:
Chrome extension: Turn the Chrome plugin on, walk through your screen, and let Trainn capture your step-by-step actions into a perfect video.
+ Create product walkthroughs
+ Create how-to videos for your knowledge base and help center
+ Create instant screen records
+ Create training courses for Customer Academy
Slide-by-Slide Video Editor
+ Automatically turn your script into voiceovers
+ Add voice-overs and subtitles in multiple languages
+ Use text and shapes
+ Add spotlights to highlight sections
+ Blur sections you want to hide
+ Customize videos with your brand logo, color, theme
Multi-channel Video Distribution
+ Share videos in just one click
+ Place how-to videos in knowledge bases and help centers
+ Publish a Video hub with tracking enabled
+ Host your own Structured Learning Center or Academy
Video Analytics:
+ 360-degree video performance dashboard
+ Learner-based tracking for viewing trends
+ CRM integrations for holistic video insights
Customer Academy:
+ In-built Video Authoring software
+ Course builder to design courses, chapters, lessons, certifications
+ Quiz builder to generate assessments and quizzes
+ Zero-code Academy builder
Trainn’s user interface
Trainn reviews
Overall rating
4.5
/5
17
Positive reviews
94
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend0.94/10
5
4
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2
1
10
5
2
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Who uses Trainn?
Based on 17 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Trainn's key features
Most critical features, based on insights from Trainn users:
All Trainn features
Features rating:
Trainn alternatives
Trainn
Starting from
2400
Per year
Enterprise Video Platform
Starting from
No pricing info
StoryXpress
Starting from
15
Per month
OneTake AI
Starting from
92
Per month
Trainn pricing
Value for money rating:
Starting from
2400
Per year
User opinions about Trainn price and value
Value for money rating:
Trainn integrations (1)
Integrations rated by users
We looked at 17 user reviews to identify which products are mentioned as Trainn integrations and how users feel about them.
Integration rating: 5.0 (1)
Trainn support options
Typical customers
Platforms supported
Support options