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WordPress vs Whatfix Comparison

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Overview

Category Leaders

WordPress is a website and blog creation and publishing platform with tools for aesthetic designing, visitor tracking, content...

Whatfix is a data-driven digital adoption platform (DAP) that enables organizations and users to maximize the benefits of...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

4

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

9.4K

4.4K

818

103

25

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.6

77

5

4

3

2

1

49

28

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Great solution to build landing pages / small & big websites with low budget - but if you got the money the results will be amazing.
If you are a person who has many thoughts that you would like to publish or perhaps you like fashion and want to show that interest, then WorldPress is your best friend.
WordPress is really an amazing content management system, that allows you to build stunning and amazing websites within few hours.

Pros

Whatfix is a very good software and it is easy to use and help guide the customer step by step to resolve their concerns.
I think overall it is a very good tool, very easy to set up (which impresses customers), has enough degree of customisation to please customers, really unparalleled customer service.
We are so excited to launch Whatfix to our clients. It was extremely easy to set-up and the support along the way was amazing.

Cons

We've found ourselves stalled out badly with problems at times because a theme or plugin had terrible support.
The biggest problem with WordPress is the lack of understanding that it is a blog software.
As a result, I'm forced to disapprove and delete spam comments individually, and when you get hundreds of these kind of spam comments each week, you can imagine that it can be frustrating.

Cons

There was no scrambling to get it aligned or working correctly, nor did we have any negative comments about how it was interacting with our system, or irritation about seeing something new.
It is lack of analytical features. Some features is not easy to configure.
Some of the pop-ups were challenging to configure using their own templates. Sometimes meetings would get delayed.
  • Vendor responds to reviews
  • Last review4 days ago
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features48
  • API
  • Academic/Education
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Escalation
  • Alerts/Notifications
  • Asynchronous Learning
  • Audience Targeting
  • Audio File Management
  • Auto Update
  • Behavior Tracking
  • Built-in Course Authoring
  • CRM
  • Categorization/Grouping
  • Cohort Analysis
  • Collaboration Tools
  • Compliance Management
  • Content Creation
  • Content Library
  • Content Management
  • Content Publishing Options
  • Content Sharing
  • Contextual Guidance
  • Conversion Tracking
  • Corporate/Business
  • Course Management
  • Customer Database
  • Customer Journey Mapping
  • Customer Segmentation
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Quality Control
  • Data Visualization
  • Design Management
  • Document Classification
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Forms
  • Email Management
  • Employee Handbook
  • Employee Onboarding
  • Engagement Tracking
  • Feedback Management
  • Full Text Search
  • Funnel Analysis
  • Gamification
  • Image Editing
  • Image Library
  • In-App Training
  • Interactive Content
  • Interactive Reports
  • Knowledge Base Management
  • Knowledge Management
  • Landing Pages/Web Forms
  • Launch Management
  • Layout & Design
  • Learning Paths/Tracks
  • Machine Learning
  • Mobile Learning
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Language
  • Multimedia Support
  • Negative Feedback Management
  • Online Booking Tools
  • Online Store Builder
  • Orientation Workflow Management
  • Performance Metrics
  • Post Management
  • Post Scheduling
  • Pre-built Templates
  • Product Data Management
  • Progress Tracking
  • Real Time Analytics
  • Real Time Data
  • Real Time Editing
  • Real Time Monitoring
  • Reporting & Statistics
  • Reporting/Analytics
  • SCORM Compliance
  • SEO Management
  • Search/Filter
  • Self Service Portal
  • Self Service Tools
  • Social Media Integration
  • Social Promotion
  • Subscription Management
  • Support Ticket Management
  • Support Ticket Tracking
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Synchronous Learning
  • Task Management
  • Template Management
  • Tests/Assessments
  • Text Editing
  • Third Party Integrations
  • Training Management
  • Usage Tracking/Analytics
  • User Onboarding
  • Version Control
  • Video Support
  • Visitor Tracking
  • Visual Analytics
  • WYSIWYG Editor
  • Website Hosting
  • Website Management
  • Widgets
  • Workflow Management
  • Total features76
  • API
  • Academic/Education
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Escalation
  • Alerts/Notifications
  • Asynchronous Learning
  • Audience Targeting
  • Audio File Management
  • Auto Update
  • Behavior Tracking
  • Built-in Course Authoring
  • CRM
  • Categorization/Grouping
  • Cohort Analysis
  • Collaboration Tools
  • Compliance Management
  • Content Creation
  • Content Library
  • Content Management
  • Content Publishing Options
  • Content Sharing
  • Contextual Guidance
  • Conversion Tracking
  • Corporate/Business
  • Course Management
  • Customer Database
  • Customer Journey Mapping
  • Customer Segmentation
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Quality Control
  • Data Visualization
  • Design Management
  • Document Classification
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Forms
  • Email Management
  • Employee Handbook
  • Employee Onboarding
  • Engagement Tracking
  • Feedback Management
  • Full Text Search
  • Funnel Analysis
  • Gamification
  • Image Editing
  • Image Library
  • In-App Training
  • Interactive Content
  • Interactive Reports
  • Knowledge Base Management
  • Knowledge Management
  • Landing Pages/Web Forms
  • Launch Management
  • Layout & Design
  • Learning Paths/Tracks
  • Machine Learning
  • Mobile Learning
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Language
  • Multimedia Support
  • Negative Feedback Management
  • Online Booking Tools
  • Online Store Builder
  • Orientation Workflow Management
  • Performance Metrics
  • Post Management
  • Post Scheduling
  • Pre-built Templates
  • Product Data Management
  • Progress Tracking
  • Real Time Analytics
  • Real Time Data
  • Real Time Editing
  • Real Time Monitoring
  • Reporting & Statistics
  • Reporting/Analytics
  • SCORM Compliance
  • SEO Management
  • Search/Filter
  • Self Service Portal
  • Self Service Tools
  • Social Media Integration
  • Social Promotion
  • Subscription Management
  • Support Ticket Management
  • Support Ticket Tracking
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Synchronous Learning
  • Task Management
  • Template Management
  • Tests/Assessments
  • Text Editing
  • Third Party Integrations
  • Training Management
  • Usage Tracking/Analytics
  • User Onboarding
  • Version Control
  • Video Support
  • Visitor Tracking
  • Visual Analytics
  • WYSIWYG Editor
  • Website Hosting
  • Website Management
  • Widgets
  • Workflow Management

Integrations

  • Total integrations1473
  • AWeber
  • ActiveCampaign
  • Adobe Commerce
  • BigCommerce
  • Google Analytics 360
  • HubSpot CRM
  • Instagram
  • Klaviyo
  • Mailchimp
  • Meta for Business
  • PayPal
  • ShipStation
  • Shopify
  • Slack
  • Stripe
  • Twitter/X
  • WooCommerce
  • WordPress
  • Zapier
  • authorize.net
  • Total integrations25
  • AWeber
  • ActiveCampaign
  • Adobe Commerce
  • BigCommerce
  • Google Analytics 360
  • HubSpot CRM
  • Instagram
  • Klaviyo
  • Mailchimp
  • Meta for Business
  • PayPal
  • ShipStation
  • Shopify
  • Slack
  • Stripe
  • Twitter/X
  • WooCommerce
  • WordPress
  • Zapier
  • authorize.net