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WordPress vs Whatfix Comparison
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Overview
WordPress is a website and blog creation and publishing platform with tools for aesthetic designing, visitor tracking, content...
Whatfix helps companies deliver modern and easy onboarding, effective training and better support using in-app and contextual...
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
No videos yet
Pricing
Starting from
4
Per month
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
Starting from
No pricing info
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
User reviews
4.6
14.5K
9.2K
4.3K
808
102
24
- Value for money
- Ease of use
- Features
- Customer support
97%
would recommend this appPros
Great solution to build landing pages / small & big websites with low budget - but if you got the money the results will be amazing.
Amy M.
If you are a person who has many thoughts that you would like to publish or perhaps you like fashion and want to show that interest, then WorldPress is your best friend.
WordPress is really an amazing content management system, that allows you to build stunning and amazing websites within few hours.
Pros
Whatfix is a very good software and it is easy to use and help guide the customer step by step to resolve their concerns.
I think overall it is a very good tool, very easy to set up (which impresses customers), has enough degree of customisation to please customers, really unparalleled customer service.
We are so excited to launch Whatfix to our clients. It was extremely easy to set-up and the support along the way was amazing.
Cons
We've found ourselves stalled out badly with problems at times because a theme or plugin had terrible support.
Kurt H.
The biggest problem with WordPress is the lack of understanding that it is a blog software.
Diego V.
As a result, I'm forced to disapprove and delete spam comments individually, and when you get hundreds of these kind of spam comments each week, you can imagine that it can be frustrating.
Cons
It is lack of analytical features. Some features is not easy to configure.
The organization of content can be a bit frustrating but once you get the hang of it, it makes sense.
If you do not follow the steps exactly described in the Flow, then you drop out and need to start Flow from the beginning. The End-users does not have time to restart the Flow.
Key features
- Total features49
- API
- Academic/Education
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Escalation
- Alerts/Notifications
- Asynchronous Learning
- Audience Targeting
- Audio File Management
- Auto Update
- Behavior Tracking
- Built-in Course Authoring
- CRM
- Categorization/Grouping
- Cohort Analysis
- Collaboration Tools
- Compliance Management
- Content Creation
- Content Library
- Content Management
- Content Publishing Options
- Content Sharing
- Contextual Guidance
- Conversion Tracking
- Corporate/Business
- Course Management
- Customer Database
- Customer Journey Mapping
- Customer Segmentation
- Customizable Branding
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Import/Export
- Data Quality Control
- Data Visualization
- Design Management
- Document Classification
- Document Management
- Document Storage
- Drag & Drop
- Electronic Forms
- Email Management
- Employee Handbook
- Employee Onboarding
- Engagement Tracking
- Feedback Management
- File Management
- Full Text Search
- Funnel Analysis
- Gamification
- Image Editing
- Image Library
- In-App Training
- Interactive Content
- Interactive Reports
- Knowledge Base Management
- Knowledge Management
- Landing Pages/Web Forms
- Launch Management
- Layout & Design
- Learning Paths/Tracks
- Machine Learning
- Mobile Learning
- Monitoring
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Language
- Multimedia Support
- Negative Feedback Management
- Online Booking Tools
- Online Store Builder
- Orientation Workflow Management
- Performance Metrics
- Post Management
- Post Scheduling
- Pre-built Templates
- Product Data Management
- Progress Tracking
- Real Time Analytics
- Real Time Data
- Real Time Editing
- Real Time Monitoring
- Reporting & Statistics
- Reporting/Analytics
- SCORM Compliance
- SEO Management
- Search/Filter
- Self Service Portal
- Self Service Tools
- Social Media Integration
- Social Promotion
- Subscription Management
- Support Ticket Management
- Support Ticket Tracking
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Synchronous Learning
- Task Management
- Template Management
- Tests/Assessments
- Text Editing
- Third Party Integrations
- Training Management
- Usage Tracking/Analytics
- User Onboarding
- Version Control
- Video Support
- Visitor Tracking
- Visual Analytics
- WYSIWYG Editor
- Website Hosting
- Website Management
- Widgets
- Workflow Management
- Total features77
- API
- Academic/Education
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Escalation
- Alerts/Notifications
- Asynchronous Learning
- Audience Targeting
- Audio File Management
- Auto Update
- Behavior Tracking
- Built-in Course Authoring
- CRM
- Categorization/Grouping
- Cohort Analysis
- Collaboration Tools
- Compliance Management
- Content Creation
- Content Library
- Content Management
- Content Publishing Options
- Content Sharing
- Contextual Guidance
- Conversion Tracking
- Corporate/Business
- Course Management
- Customer Database
- Customer Journey Mapping
- Customer Segmentation
- Customizable Branding
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Import/Export
- Data Quality Control
- Data Visualization
- Design Management
- Document Classification
- Document Management
- Document Storage
- Drag & Drop
- Electronic Forms
- Email Management
- Employee Handbook
- Employee Onboarding
- Engagement Tracking
- Feedback Management
- File Management
- Full Text Search
- Funnel Analysis
- Gamification
- Image Editing
- Image Library
- In-App Training
- Interactive Content
- Interactive Reports
- Knowledge Base Management
- Knowledge Management
- Landing Pages/Web Forms
- Launch Management
- Layout & Design
- Learning Paths/Tracks
- Machine Learning
- Mobile Learning
- Monitoring
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Language
- Multimedia Support
- Negative Feedback Management
- Online Booking Tools
- Online Store Builder
- Orientation Workflow Management
- Performance Metrics
- Post Management
- Post Scheduling
- Pre-built Templates
- Product Data Management
- Progress Tracking
- Real Time Analytics
- Real Time Data
- Real Time Editing
- Real Time Monitoring
- Reporting & Statistics
- Reporting/Analytics
- SCORM Compliance
- SEO Management
- Search/Filter
- Self Service Portal
- Self Service Tools
- Social Media Integration
- Social Promotion
- Subscription Management
- Support Ticket Management
- Support Ticket Tracking
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Synchronous Learning
- Task Management
- Template Management
- Tests/Assessments
- Text Editing
- Third Party Integrations
- Training Management
- Usage Tracking/Analytics
- User Onboarding
- Version Control
- Video Support
- Visitor Tracking
- Visual Analytics
- WYSIWYG Editor
- Website Hosting
- Website Management
- Widgets
- Workflow Management
Integrations
- Total integrations1325
- AWeber
- ActiveCampaign
- Adobe Commerce
- Authorize.Net
- BigCommerce
- Google Analytics 360
- HubSpot CRM
- Mailchimp
- Meta for Business
- PayPal
- ShipStation
- Shopify
- Slack
- Stripe
- WooCommerce
- WordPress
- Zapier
- Zendesk Suite
- Total integrations25
- AWeber
- ActiveCampaign
- Adobe Commerce
- Authorize.Net
- BigCommerce
- Google Analytics 360
- HubSpot CRM
- Mailchimp
- Meta for Business
- PayPal
- ShipStation
- Shopify
- Slack
- Stripe
- WooCommerce
- WordPress
- Zapier
- Zendesk Suite
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