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XProtect

Open platform video management software

Table of Contents

XProtect - 2025 Pricing, Features, Reviews & Alternatives

What is XProtect?

Milestone Systems provides data-driven video technology that protects people and property and increases business efficiency. Milestone’s XProtect® video management software (VMS) platform is used in 500,000+ customer sites worldwide.

XProtect connects all an organization’s cameras, sensors and other hardware, giving users full control over their video technology installations. They can store, share, retrieve, display and analyze all their video footage in one place. It comes in five variants, ranging from XProtect Express for small businesses with only eight cameras, up to XProtect Corporate for large-scale, high-security and multi-site installations with unlimited devices.

XProtect is an open platform, so it can be configured and scaled as needed. Milestone offers a selection of extensions for XProtect that includes Smart Wall, a customizable video wall for control rooms, and XProtect® Rapid Review, a forensic video analytics tool.

XProtect users also have the option to integrate third-party software and hardware from Milestone’s 3,000+ Technology Partners. Popular integrations include access control, analytics, artificial intelligence, and motion, smoke and audio detection. XProtect is compatible with more than 13,000 devices. The Product Security Incident Response Team (PSIRT) keeps all XProtect users up to date with security issues, news, patches and hotfixes.

XProtect is complemented by Milestone Kite cloud-delivered VMS and Milestone Husky IVO™ hardware. And it is supported by Milestone Care, a complete software maintenance and support program that takes care of the product throughout its lifetime.

Benefits of using XProtect

The industry’s most reliable recording with failover servers for continuous video access. No one can afford downtime or data loss. With installations at more than 500,000 customer sites, our technology is tried and tested.

XProtect adheres to the highest security standards, so you can minimize the risk of malicious attacks and breaches caused by human error. Our platform offers peace of mind with GDPR and FIPS 140-2 compliance.

XProtect's open-platform architecture and a wide range of APIs enable you to continuously build on your existing platform with additional hardware and software. A centralized search platform and multi-layer maps assure visualized situational awareness, intuitive camera navigation, and easy collaboration. Milestone’s unique Technical Support, Milestone Care Premium, is available 24/7 to keep your solution running reliably.

Starting from

Free

Alternatives with better value for money

XProtect's key features

Most critical features, based on insights from XProtect users:

Security Management

5.0

(1)

Access Controls/Permissions

4.0

(1)

Investigation Management

5.0

(1)

Monitoring

5.0

(1)

Historical Reporting

4.0

(1)

Reporting & Statistics

0.0

(0)

All XProtect features

Features rating:

4.6

(27)

Alarm Management

4.0

(1)

Real-Time Analytics

4.0

(1)

Video Archiving

5.0

(1)

Activity Tracking

(0)

Predictive Analytics

(0)

Real-Time Monitoring

3.0

(1)

Real-Time Notifications

(0)

Real-Time Reporting

(0)

Reporting/Analytics

(0)

Safety Incident Management

5.0

(1)

Search/Filter

(0)

SSL Security

(0)

Third-Party Integrations

(0)

User Profiles

(0)

Video Analytics

(0)

Video Management

(0)

Video Tagging

(0)

Visitor Management

2.0

(1)

Visitor Tracking

(0)

Alerts/Escalation

(0)

Alerts/Notifications

(0)

Analytics

(0)

API

(0)

Audio/Video Recording

(0)

Customizable Forms

(0)

Customizable Reports

(0)

Data Extraction

(0)

Digital Asset Management

(0)

File Storage

(0)

Floor Plans & Maps

(0)

Inside the Video Search

(0)

Live Streaming

(0)

Mobile Access

(0)

Multi-Language

(0)

Multi-Location

(0)

Playback Controls

(0)

XProtect alternatives

XProtect

4.6

(27)

Starting from

Free

Free trial

Free version

Ease of Use

4.5

Features

4.6

Value for Money

4.4

Customer Support

4.1

Wistia

4.7

(172)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.7

Features

4.5

Value for Money

4.3

Customer Support

4.6

Ziflow

4.8

(404)

visit website

Starting from

249

Per month

Free trial

Free version

Ease of Use

4.6

Features

4.6

Value for Money

4.7

Customer Support

4.8

Ant Media Server

4.8

(41)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.7

Features

4.7

Value for Money

4.7

Customer Support

5.0

XProtect pricing

Value for money rating:

4.4

Starting from

Free

Pricing details

Subscription

Free trial

Free plan

Pricing range

XProtect support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Training options

Documentation

Webinars

In Person

Live Online

Videos

XProtect reviews

Overall rating

4.6

Positive reviews

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend8.56/10

Rating distribution

Pros

“I do like it, control of each area of camera is done with ease.”

Katrina M.

Security

“How easily you can migrate from a different software to milestone is the best part of the software on my experience.”

Shane P.

Owner

“The application makes my job easier. It even makes it more fun.”

Verified reviewer

Anonymity request

Cons

“We have a lot of cameras and sometimes it lags or takes a while to load. It also won't work if I leave it for a while.”

Christopher D.

Testing Center Manager

“We got quite poor support through a local reseller, and the biggest cons is very limited options in archiving footage (and purchasing a higher version is too expensive to justify).”

Tom S.

Business Systems Specialist

“The client controls on the user side are a bit restricted compared to the server side admin UI.”

Manuel P.

System Administrator

Read all reviews

XProtect FAQs

Q. What type of pricing plans does XProtect offer?

XProtect has the following pricing plans:
Pricing model: Free, Open Source

These products have better value for money

Q. Who are the typical users of XProtect?

XProtect has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

Q. What languages does XProtect support?

XProtect supports the following languages:
English, Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, French, German, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish, Turkish

Q. Does XProtect support mobile devices?

XProtect supports the following devices:
Android, iPad, iPhone

Q. Does XProtect offer an API?

Yes, XProtect has an API available for use.

Q. What level of support does XProtect offer?

XProtect offers the following support options:
Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep)