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Zoho Forms vs Google Forms Comparison

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Overview

Category Leaders

Build powerful forms online. Gather actionable data, integrate with other apps online and automate your workflows on the go. 

Category Leaders

Google Forms is a free form builder tool that enables users to create surveys and questionnaires online in order to collect...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

12

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

Free

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

128

5

4

3

2

1

75

43

10

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

5

4

3

2

1

7.6K

2.7K

325

31

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

Pros

I like how easy it is to use this form, I like how inexpensive it is to get 1000 forms and design customization. I love how easy it is to add to a website or blog.
I like most about Zoho forms is its ability to business forms online and to share for all of us usage. This integrated app enables me to use my data smartly and helps to manage my email alerts.
I am well satisfied with Zoho Forms software as I am so lucky to have such.

Pros

The ease of use, the ability to customize and best of all uniformity throughout the organization.
Overall, I would recommend using Forms because its integration with one's google account is amazing and when drafted correctly, you can elicit the appropriate feedback from users of the Form.
Auto save in the cloud is seamless with amazing collaboration support. Free to use and easily integrates with other Google features.

Cons

The second annoyance is with the forms generated when using conditional logic. The logic only applies when the person is filling in the form to hide pages or sections.
The trouble is you have to be a user when filling out the form in order to use the CRM fields.
The only thing I don't like is that I have to pay for using custom form feature.

Cons

If you make a mistake there is no auto suggestion to help you out. It will give you a blank look and a confusing an error message.
I have a hard time making changes to my current forms. It is mainly because I am scared I will disrupt the flow of the form.
People miss the submit button after entering all the information. Hard to capture answers when this is missed.
  • Vendor responds to reviews
  • Last review12 days ago
  • Vendor responds to reviews
  • Last review5 days ago

Key features

  • Total features44
  • API
  • Access Controls/Permissions
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Audit Trail
  • Barcode/Ticket Scanning
  • CRM
  • Collaboration Tools
  • Conditional Logic
  • Configurable Workflow
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Data Capture and Transfer
  • Data Import/Export
  • Data Retrieval
  • Data Visualization
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Signature
  • Email Management
  • Email Reminders
  • File Storage
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • Mobile Access
  • Mobile Survey
  • Multi-Channel Distribution
  • Offline Access
  • Process/Workflow Automation
  • Question Branching
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Rules-Based Workflow
  • SSL Security
  • Survey Builder
  • Surveys & Feedback
  • Task Management
  • Template Management
  • Third-Party Integrations
  • URL Customization
  • Version Control
  • Visual Analytics
  • Web Forms
  • Workflow Management
  • Total features29
  • API
  • Access Controls/Permissions
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Audit Trail
  • Barcode/Ticket Scanning
  • CRM
  • Collaboration Tools
  • Conditional Logic
  • Configurable Workflow
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Data Capture and Transfer
  • Data Import/Export
  • Data Retrieval
  • Data Visualization
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Signature
  • Email Management
  • Email Reminders
  • File Storage
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • Mobile Access
  • Mobile Survey
  • Multi-Channel Distribution
  • Offline Access
  • Process/Workflow Automation
  • Question Branching
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Rules-Based Workflow
  • SSL Security
  • Survey Builder
  • Surveys & Feedback
  • Task Management
  • Template Management
  • Third-Party Integrations
  • URL Customization
  • Version Control
  • Visual Analytics
  • Web Forms
  • Workflow Management

Integrations

  • Total integrations52
  • AWeber
  • ActiveCampaign
  • Adobe Commerce
  • BigCommerce
  • Google Analytics 360
  • HubSpot CRM
  • Instagram
  • Klaviyo
  • Mailchimp
  • Meta for Business
  • PayPal
  • ShipStation
  • Shopify
  • Slack
  • Stripe
  • Twitter/X
  • WooCommerce
  • WordPress
  • Zapier
  • authorize.net
  • Total integrations240
  • AWeber
  • ActiveCampaign
  • Adobe Commerce
  • BigCommerce
  • Google Analytics 360
  • HubSpot CRM
  • Instagram
  • Klaviyo
  • Mailchimp
  • Meta for Business
  • PayPal
  • ShipStation
  • Shopify
  • Slack
  • Stripe
  • Twitter/X
  • WooCommerce
  • WordPress
  • Zapier
  • authorize.net

User reviews that mention these apps

Av
AvatarImg

Alitta v.

Information Services, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Zoho Forms logo

Zoho Forms

Lead form for small business

Reviewed 2 years ago

only few templates are availble for free trial Sign up form not available. Feel Google forms are better

Pros

can be used as Lead Form Ease of creation Can export report and can view report in a table Mobile App available

Cons

Bad Support . (Zoho form support not finding issue specifically they are saying problem with Bigin . Bigi saying problem with forms) O Auth not available

CB
AvatarImg

Chaz B.

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Zoho Forms logo

Zoho Forms

Complicated but useful

Reviewed 6 years ago
Pros

Has several powerful features from the zoho suite of business apps Customer service is very helpful for onboarding

Cons

Very expensive but pretty much does the same as free alternatives like Google forms, it's benefit is the integration of other Zoho apps

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Verified reviewer

Apparel & Fashion, 11-50 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Zoho Forms logo

Zoho Forms

Getting order is simple and easy

Reviewed 5 years ago
Pros

One of the best thing i like about Zoho forms is that it include image adding option in it which was missing in google forms and it makes very simple for our customer to order throug it easily

Cons

I don't came across any issue in it but they have to came up with more and more things

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Rick P.

Design, 1-10 employees

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Zoho Forms logo

Zoho Forms

Mind-bogglingly complete and powerful forms platform

Reviewed 5 years ago

Zoho Forms is refreshing surprise, offering enterprise-level power in data collection for free.

Pros

Everytime I think I've uncovered all the gems that Zoho has to offer, such as two of my favorites, Contact and Writer, I discover another one. Don't think that Google Forms is the best free solution for complex forms out there. Zoho Forms beats it by a mile. Zoho Forms offers unique fields not available on any other free platform solution. My favorites of these are: The draggable progress bar The...

Cons

Adding fields can be a bit slow on underpowered machines. But that's about the only con I can think of.

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Verified reviewer

Apparel & Fashion, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Zoho Forms logo

Zoho Forms

Getting more leads

Reviewed 5 years ago

It help me to achive more customers

Pros

I had just started using Zoho forms and the main advantage i get from it is it allow to add pictures in color option that is very helpfull for the cleint to select the product i was using google forms before but the don't have picture option

Cons

The disadvantage i face in zoho forms is that sometimes when i use form link from facebook it does't open

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Mehdi A.

Computer Software, 1-10 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Zoho Forms logo

Zoho Forms

An easy tool to use with Zoho's universe

Reviewed 6 years ago

It's very easy to ask your customers their satisfaction, what they like most or what they dislike about your products or services Then you can connect these datas with Zoho Reports and make beautiful charts

Pros

Ease of use It's like Google forms, you will recognize global shape so you will not be lost Easy to connect it with the other Zoho tools like crm, mail, cliq

Cons

It's as flexible as you want so for the moment I don't remember something I disliked

BJ
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Brijesh J.

Hospitality, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Zoho Forms logo

Zoho Forms

Say goodbye to manual work

Reviewed a year ago

Zoho Forms' smart and intuitive features have significantly enhanced our team's productivity, resulting in remarkable time-saving benefits.

Pros

Conditional logic in Zoho Forms makes our forms interactive.

Cons

Form design options are good, but more templates would be appreciated.

MD
AvatarImg

Mellen D.

Education Management, 10,001+ employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Zoho Forms logo

Zoho Forms

Powerup your surveys with Zoho Forms

Reviewed 2 years ago

Overall, Zoho Forms is packed with solid features like electronic signatures, multi-page forms, mobile access, and integrations. Not to mention that most of its features are available on the free plan. Upgrading your subscription is also worth every penny.

Pros

What I really like about Zoho Forms is its compatibility with more than 500 apps, including Zapier, Google Sheets, and WordPress. It helps me boost my productivity by sending responses to external applications.

Cons

The free plan limits me to three forms and 500 submissions per month. However, if I need more, I could easily upgrade my subscription.

SF
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Scott F.

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Zoho Forms logo

Zoho Forms

Easy way to use and manage forms like you never thought possible

Reviewed 6 years ago

Zoho Forms is an amazing way to give a client or company control over their contact and feedback forms, and also allow them to use forms for simple shopping and payment gathering.

Pros

I LOVE how easy it is to not only get started making online forms, but also how easy it is to manage and expand those forms for ANYONE, even those with know website development experience. I use this system for customers that need to manage their own forms, or customers that use their forms for more than just contacting people - like eCommerce or appointments. The free version does a lot of stuff and is great for small businesses that need a little help, but the paid versions also do SO much more! The form builder is also AMAZING and unlike most others, allowing even a novice to make an interactive form.

Cons

The ONLY thing I don't like about this system is how expensive things can get once you outgrow the free version. There is a HUGE gap between the free version and the first paid version, not only in the number of monthly submissions but also the price is a bit high too.

JS
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Joni S.

Oil & Energy, 1-10 employees

Used other for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Zoho Forms logo

Zoho Forms

Loved Using ZOHO forms for our event!

Reviewed 6 years ago

I really like ZOHO Forms!

Pros

We used ZOHO Forms as an RSVP to a Poker Tournament and Open house. I loved how easy it was to set up the original form for our guests and that we could use PayPal to have them pay for their buy in to the tournament and even donate to our chosen charity. Most important was the help we got from ZOHO Forms from support when we wanted to add a few features that were a little more intricate than the norm. Manish went over and above to help up get the form exactly as we wanted it. He was really professional and knew the software like he'd written it. His help was worth the cost all alone.

Cons

I think the help feature could be a little more user friendly and just a note that if you call ZOHO, there is no option for help with ZOHO forms. I had to choose the CRM option and get them to get me to someone that could help.

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Steven C.

Automotive, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Zoho Forms logo

Zoho Forms

The only form builder I found that has an offline feature

Reviewed 3 years ago

Zoho forms is the only form maker that is reasonably priced for 10 users with offline submission features. This is very helpful for us since most of our field agents have limited mobile connection in the provinces. They can input the information we need during their fieldwork and Zoho forms will automatically link it in our google sheets once our employee connects to the internet.

Pros

So far it has the only offline feature for a form maker. It also comes with an android app which is very convenient.

Cons

It has no pricing for additional users but only has a fixed plan. We only submit a few forms per month but we do need additional user accounts at a reasonable price within our budget.

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Mehandi I.

Computer Software, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Zoho Forms logo

Zoho Forms

Zoho Forms Review

Reviewed 2 years ago

Business problems which I am solving with Zoho Forms are as such:- 1) Getting Customer Feedback. 2) Collecting leads for event registration. 3) Data Collection as per the needs. 4) Client onboarding form. 5) Client Intake forms. Benefits which I have realized with Zoho Forms are as such:- 1) Easy to create and share forms using links. 2) Data collection and integration with third party tools is easy.

Pros

Impactful features of Zoho Forms are as such;- 1) Simple Drag and Driop interface, easy to use. 2) Customization of forms as per the need. 3) Securoity of Forms. 4) Shareable forms. 5) Workflow automation. It was super easy for us to use Zoho Forms and it will be for you too. Integration process of Zoho Forms with our existing business was really easy and fun.

Cons

things which I would like to get improved in Zoho Forms are as such:- 1) Overall speed of the app at which is loads. 2) Forms Customization should be more shooting like TypeForm. Apart from these 2 everything else about Zoho Forms is amazing. No, it was never a difficult product for us to use. The integration of Zoho Forms with our existing business was not at all difficult.

MC
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Maurice C.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Zoho Forms logo

Zoho Forms

Zoho Forms

Reviewed 8 years ago

Zoho forms is easy to use, and looks extremely professional. I use the forms on our website and the work perfectly!

Pros

No pros were added to this review

Cons

No cons were added to this review

KS
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Karen S.

Nonprofit Organization Management, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Zoho Forms logo

Zoho Forms

Highly Customizable and User Friendly

Reviewed 3 years ago

Zoho Forms has proven more user-friendly and customizable than competitors.

Pros

Zoho Forms is very affordable and easy to set up with extensive customization features. The web-based help screens provide comprehensive support for creating forms and their email support team is very responsive.

Cons

Doesn't allow for user sorting of forms list and has separate screens for seeing forms/ reports you created and those created by others.

LN
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Lea N.

Used other for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Zoho Forms logo

Zoho Forms

Easy to Use Form Creator

Reviewed 7 years ago
Pros

Zoho Forms is an easy-to-use form creator. It allows you to create custom forms or use recommended templates. It was simple to incorporate the forms into our website.

Cons

The free plan only lets you create three forms and has Zoho's branding. It does allow you to grow into the platform though.

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dishant s.

Computer Software, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Zoho Forms logo

Zoho Forms

Great tool to collect the customer data

Reviewed 5 years ago

My overall experience with the zoho forms is good. I am using zoho forms to collect the customer data and increase my conversions.

Pros

I have been using the Zoho forms to collect customer data from our websites. Users can quickly fill out their details, and we can use it for business needs. One can easily create a particular Zoho form and start collecting valuable customer insights which would have taken a very long time if designed with the backend languages such as PHP. One can import the data from the Zoho forms and upload it on the Zoho CRM for further processing.

Cons

One thing which I would like to mention here is that the User-interface of a Zoho web form is pretty simple. There is no back button on the zoho form after it had been filled to return back to a particular page.

LK
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Liam K.

Automotive, 51-200 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Zoho Forms logo

Zoho Forms

Superior forms

Reviewed 2 months ago

Zoho Forms is a great app, easy to use with a fair price. Is not the cheapest but integration with other Zoho apps makes the difference.

Pros

Zoho Forms are the easiest to use forms app i have used until now, easy to deploy and easy to make with a drag and drop builder. As is a Zoho app is easy to be integrated and used with other apps like Zoho CRM.

Cons

no cons for Zoho Forms, everything works well.

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Sylvain B.

Graphic Design, self-employed

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Zoho Forms logo

Zoho Forms

An easy form generator

Reviewed 5 years ago

I like Zoho Forms, it's easy to use, secure, have multiples functions. I even can rent forms for my customers at a little monthly price.

Pros

Zoho forms is an easy to use form generator. I build websites and the forms are always complicated to create when you want functionalities like document upload, data in a spreadsheet, responsive, if then then, data validation, etc. Zoho forms do all this in an easy way for a great price.

Cons

The visual builder is not so flexible, sometimes we have no choice to accept what the form can do. A little bit rigid.

BA
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Bogdan Alexandu F.

Automotive, 51-200 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Zoho Forms logo

Zoho Forms

Zoho Forms

Reviewed 12 days ago

Zoho Forms is an important tool for me because I use forms for many activities. It integrates easily with other Zoho apps that I use.

Pros

When it comes to create online forms, Zoho Forms is the best tool. It is easy to use and forms are created with the drag and drop builder. Getting the reports is quite easy and all the information is there.

Cons

There are no cons worth mentioning for Zoho Forms.

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eva k.

Computer Software, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Zoho Forms logo

Zoho Forms

zoho forms un outils de de collecte et de signature électronique

Reviewed 9 months ago

je les utilise pour les signature electronic

Pros

zoho Forms un outils de de collecte et de signature électronique, analyse , création de form

Cons

zoho Forms est un plus chère dans son intégration

Showing original review in French. See translation

LT
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Lucy T.

Furniture, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Zoho Forms logo

Zoho Forms

Zoho Forms has helped us improve data colection in several departments

Reviewed 10 months ago

Zoho Forms has been a wonderful little addition to our operations. It's helped us set up forms for feedback, orders, inventory, the list goes on. Havibg eveything synced instantly with no human error has been a great addition. It's helped us collect and manage our data easily and with less errors or manual work.

Pros

I love how smoothy the forms function. We have a lot of embedded forms and we've never had instances where there were any issues with the forms loading late or buttons not loading properly

Cons

I'd like the e-sign features to be a bit expanded on. Some of our forms have e-sign fields but the current widget doesn't work well.

JT
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Jaime T.

Retail, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Zoho Forms logo

Zoho Forms

Your new best friend!

Reviewed a year ago

If you want to make forms without any stress, make them fancier, know how they're doing, and make them do things on their own – Zoho Forms is your new best friend!

Pros

Zoho Forms is like a wizard for making forms – you don't need to be a computer expert! You can choose from ready-made form designs or make your own from scratch.This powerful tool does even more! You can make forms that change based on what people answer, let them upload files, and do math for you. You can make your forms look cool with your own style and logo.Additionally, Zoho Forms tells you how your forms are doing. You can see what people are doing with your forms and make them even better. You can also take the information from your forms and put it in files that other programs can use.The best thing with Zoho Forms is; the software can do things all by itself! When people fill out your forms, it can do things like send special emails, make to-do lists, or update your contact list.

Cons

Zoho Forms is useful for making forms, but it has a downside. There aren't enough templates to choose from, and the mobile app could be better. While it gets the job done, more options and improvements are needed.

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Colin M.

Computer Networking, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Zoho Forms logo

Zoho Forms

Zoho Forms - Fast way to collect data on your website

Reviewed 5 years ago

Zoho Forms is one of the fastest ways to design online forms and collect data from your website. Saves time and cost getting web developer to configure.

Pros

Drag and drop form builder Handles common payment types No coding required - copy and paste code into website

Cons

There could be more branding/design options.

EA
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Emerson A.

Information Technology and Services, 1,001-5,000 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Zoho Forms logo

Zoho Forms

Great synergy with others Zoho services

Reviewed 6 years ago
Pros

The possibility to connect your forms with Zoho Campaigns and Zoho Sites can help you get more informations and answers in your forms.

Cons

The free account limites are smalls and If you are intending a huge volume of forms, answers and users, there's differents kinds of price.

SP
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Sandra P.

Individual & Family Services, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Zoho Forms logo

Zoho Forms

Zoho forms for functionality

Reviewed 3 years ago

We use a lot of forms in our business and Zoho has freed up a lot of work on the behalf of support workers having to manually do the forms, scan and email and it's easier than using adobe, which I love, but in this case, ZOHO forms all the way.

Pros

This software is a breeze to use and has saved me a lot of time. As we often have to modify a form, Zoho forms allow me to change just that section, quickly and without fuss. Once submitted, the form is emailed directly to the required recipient or recipients, which is easily set up in the settings for individual forms.

Cons

The thing I find most frustrating is the fact that I can't delete users and have to write to support to get them deleted. Doesn't happen often, but it would be better to have in house control over this.

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Verified reviewer

Financial Services, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Google Forms logo

Google Forms

Simple and intuitive - does what it should

Reviewed 3 years ago

Excellent experience. There are good competitors out there like Zoho, Survey Monkey and JotForms but google forms wins the day in its dead simple interface use

Pros

- Very easy to create a new form - Entries are exportable in a spreadsheet (google csv file) - Good form editing options to edit form elements - Speedy and mobile version is inbuilt

Cons

- Respondents can't answer the survey anonymously. Need to have a google account to respond to the survey

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Verified reviewer

Renewables & Environment, 11-50 employees

Used weekly for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Google Forms

The best forms for customer connections

Reviewed 4 years ago

I am using Google forms for more than 4 years for personal use and 2 years for the company. The overall experience is very good. The data collection and interacting with the customers made easier and increased over productivity last 2 years.

Pros

Google forms are very simple and light to use. We included embedded form in our app and it was helpful for connecting with our customers. Since it is most used form very customer os

Cons

Google forms doesn't directly support dynamic forms

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Verified reviewer

Automotive, 5,001-10,000 employees

Used monthly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Google Forms

Reviewing Google Forms

Reviewed 5 years ago
Pros

Using Google forms helps to get feedback easily

Cons

Using google forms people can submit multiple forms

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Aaron H.

Education Management, 11-50 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Google Forms

Great for creating forms

Reviewed 4 years ago

We use Google Forms to create signup sheets and organize volunteers. It works great for that purpose.

Pros

Google makes good applications. Google Forms allows users to create forms that can be used to organize and share information.

Cons

Google Forms does allow users to create forms in a very easy way. However, Google Forms does not allow for complex forms to be created.

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Andrey R.

Sporting Goods, self-employed

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Google Forms

Best way to send surveys

Reviewed 6 years ago

Google Forms helps me to survey my customers with good looking forms and clean forms

Pros

Google Forms are easier to create and send, people trust Google and are more willing to full or answer the questions. I like how easy is to build a long form questionnaire.

Cons

If the Google Forms are too long, it is possible loading the next question to be hard

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Gaurav S.

Higher Education, 1,001-5,000 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Google Forms

Make forms in a jiffy

Reviewed 4 years ago

Creating surveys, award nomination forms, anonymous feedback forms

Pros

The fact that we can create simple forms in a few minutes and can share them easily with the organization.

Cons

The file upload feature needs a google account. This inhibits our ability to use the feature as not every user has a gmail account.

SS
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Sheilla S.

Design, self-employed

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Google Forms

Gets the job done

Reviewed 2 years ago
Pros

With so many form-making programs and sites out there, I like that Google offers a product that's so integrative with other Google cloud products such as Sheets. It provides a few nice templates and has an intuitive onboarding process that makes making your first form easy and fast.

Cons

I wish the Forms had a nicer/modern aesthetic. The forms are also very static. Having more dynamic/animated forms would make the forms not feel so dry and default.

MM
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Maggie M.

Retail, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Google Forms

So easy to use! I saved a lot of time because of Google Forms.

Reviewed 5 years ago
Pros

First of all, Google Forms is a free to use app for making different types of forms. I mostly use it to make surveys. I can also make surveys with my team, thanks to its collaboration function. Making a survey is fun, exciting and easy. That's why I saved a lot of time when creating surveys. Sharing the surveys is also easy and I received a lot of positive response from our audience.

Cons

No complains! Google Forms is the easiest tool to make forms!

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Verified reviewer

Telecommunications, 10,001+ employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Google Forms

Google Forms: A Convenient but Limited Online Form Builder

Reviewed 9 months ago

My overall experience with Google Forms is positive. I think it is a useful and convenient tool for creating and sharing online surveys, quizzes, and forms. I like how it allows me to customize my forms with different question types, themes, and settings. I also appreciate how it integrates with other Google products and services, making it easy to access and manage my data. However, I also think that Google Forms has some limitations and drawbacks that could be improved.

Pros

It is easy to use and has a simple interface. Users can create forms by choosing from a variety of templates or starting from scratch.

Cons

It only allows creating surveys and questionnaires, and not other types of forms such as contact forms, order forms, or registration forms. This limits its versatility and usefulness for different purposes1.

EC
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Elizabeth C.

Health, Wellness and Fitness, 11-50 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Google Forms

More Cons than Pros

Reviewed 3 years ago

I believe it's easier to go to office max and get the forms you need

Pros

Google forms is OK if you need a quick reference for a resume or a rental lease or simple legal forms

Cons

Google Forms somehow steers you into forms that say they are free but they aren't Not! It costs to print the forms

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Verified reviewer

Information Technology and Services, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Google Forms

Great one stop solution

Reviewed 4 years ago

Overall Google forms is a great tool to collect data and have it populate in various data collection services.

Pros

Ability to integrate with other GSuite applications such as Sheets and Documents. Lots of add-ons available to extend functionality with external services. Easy to use and customize.

Cons

Sometimes the forms aren't the most visually appealing forms on the planet. Dispatching the forms can be a bit cumbersome as well.

DO
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David O.

Education Management, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Google Forms

Google Forms is easy and intuitive

Reviewed 3 years ago

Google forms has been a time-saving and "life-saving" platform for Google classroom assignments.

Pros

Google forms is an easy way to create a test, survey or activity for any teacher, and its features allows for a lot of creativity, file sharing and design implementation.

Cons

Google forms is a good product to create simple forms, no complaints.

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Verified reviewer

Business Supplies and Equipment, self-employed

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Google Forms

Cool App

Reviewed 3 years ago

Google Forms is a good tool for simple survey forms

Pros

I like the built in templates as they make it very easy to generate a form. Being able to share and receive responses over email is also great.

Cons

The functionality is a bit limited and this restricts a basic user from creating a complex form to share with their audience

MS
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Mohit S.

Information Technology and Services, 1-10 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Google Forms

Every Business Need For Understanding Their Customers

Reviewed 3 years ago

It is productive form builder for all type of businesses.

Pros

The forms are easy to generate and can be use for many marketing tasks and customer surveys. The simple layout makes it more easy to deploy and share it to business customers.

Cons

Custom fields can be added in the forms for filtering large survey forms.

SS
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Sergio S.

Financial Services, 51-200 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Google Forms

Decent software for creating basic forms

Reviewed 4 years ago
Pros

This is a no-frills software for some basic form setup. The functionality is limited and not as good as some of its competitors, but it's meant to work in the G-Suite ecosystem and creating basic forms easy - and it accomplishes that.

Cons

Limited functionality to customize forms. Does not create the greatest looking forms. Not good for those who need much customization with their forms.

SK
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Sagar K.

Computer Software, 51-200 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Google Forms

Handy tool for forms and surveys

Reviewed 4 years ago

All our forms for our customers are handled using Google forms

Pros

Makes filling template-based forms and surveys much easier. We have been able to get better feedback from our clients after we started using Google forms

Cons

Sometimes the tool hangs while submitting the forms and then you lose the change which is very hard to deal with.

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Alexandra S.

Internet, 11-50 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features