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The Online Form Builder For Mobile Teams

(31)

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Zoho Forms Pricing, Features, Reviews and Alternatives

Zoho Forms product overview

Price starts from

12

Per month

Flat Rate

What is Zoho Forms?

Zoho Forms is on a mission to transform your manual tasks into a paperless process. The drag-and-drop form builder has powerful features that simplify data collection activities. Create any forms in minutes, customize them to fit your brand's style, and instantly share them with your audience. This tool integrates seamlessly with other applications. Collaborate with teammates & automate workflows efficiently. Zoho Forms works across any device and also comes with a mobile app that works offline.

Key benefits of using Zoho Forms

- Forms for mobile teams
- Native apps for form creation and data collection
- Works offline
- Collect payments online
- Integrates well with CRM
- Automate workflows
- Notify via emails
- Save submissions as PDF
- Document Merge

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk
Chat
Knowledge Base
FAQs/Forum

Training options

Videos
Documentation
Live Online

Zoho Forms pricing information

Value for money

4.4

/5

125

Starting from

12

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Zoho Forms features

Functionality

4.4

/5

125

Total features

44

5 categories

Most valued features by users

Third-Party Integrations
Customizable Branding
Reporting & Statistics
Customizable Templates
Reporting/Analytics
Alerts/Notifications
Drag & Drop
Data Import/Export

Functionality contenders

Zoho Forms users reviews

Overall Rating

4.5

/5

125

Positive reviews

92

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.7/10
Rating distribution

5

4

3

2

1

73

42

10

0

0

Pros
I like how easy it is to use this form, I like how inexpensive it is to get 1000 forms and design customization. I love how easy it is to add to a website or blog.
I like most about Zoho forms is its ability to business forms online and to share for all of us usage. This integrated app enables me to use my data smartly and helps to manage my email alerts.
I am well satisfied with Zoho Forms software as I am so lucky to have such.
Cons
The second annoyance is with the forms generated when using conditional logic. The logic only applies when the person is filling in the form to hide pages or sections.
The trouble is you have to be a user when filling out the form in order to use the CRM fields.
The only thing I don't like is that I have to pay for using custom form feature.

Overall rating contenders

DP
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Donald P.

Managing Partner

Program Development, 1-10 employees

Review source

Overall Rating

Zoho Forms Review: Quick Simple & Easy To Use.

Reviewed a month ago

Transcript

Donald P.: My name's Donald. I am a commercial real estate broker of about 10 people in my office. My...

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Jordan S.

CEO

E-Learning, self-employed

Review source

Overall Rating

Very good form software with some minor flaws

Reviewed 2 years ago

Transcript

Jordan S: My name is Jordan. I'm a CEO. And I give Zoho Forms a rating of five. For more reviews like...

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Jhon V.

Telecommunications, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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In terms of data collection and analysis, Zoho Forms is a reliable partner.

Reviewed a year ago

Undoubtedly Zoho Forms is one of the tools that any team that in the nature of their functions have metrics with which to measure the status of operations will be of great help thanks to the ease of capturing and processing data, with various items you can collect information of different types and formats which is easily exported to spreadsheet processors to obtain the required analysis in real time, this makes Zoho Forms a tool easy to use and access as it is based in the cloud (although it also has the on-premises version) and oriented to teamwork.

Pros

Zoho Forms is one of those tools that in our work environment we call multifunctional, due to its great versatility and varied functions we have been able to implement it for tasks such as: data collection and technical metrics of the installation or repair staff, evaluations of our help desk staff thanks to the defined templates allows us to evaluate the technical knowledge of the staff in order to...

Cons

Taking into account that in our operation the amount of incoming data is significant, the space limitation provided by Zoho Forms is one of the prominent points to take into account when registering for any of its licenses, in order to avoid loss of information due to having reached the limit of the storage capacity of the forms.

JS
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Jordan S.

E-Learning, self-employed

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Very good form software with some minor flaws

Reviewed 2 years ago
Pros

I really like how easy it is to set up forms. Everything is drag and drop, and there are lots of options for customization. If you’ve used any other form builder, you’ll find Zoho Forms to be very straightforward. Solid direct integrations with Zapier and Zoho Forms, and easy integration with other software using webhooks.

Cons

I wish you could add logic on the form building page itself. It’s not really clear to me why they require you to visit a separate page, since they do have the aforementioned functionality within Zoho Survey. Having things on a separate page can make things complicated, especially if you need to delete a form field that has rules attached (since you might not know exactly which rule or rules are associated with it). Additionally, it would be great if they had AND/OR logic built into the rules. This exists natively within Zoho Survey, but Zoho Forms requires you to utilize a workaround using formulas. As an advanced user, I am able to do this easily, but it certainly could be a lot simpler.

Av
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Alitta v.

Information Services, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Lead form for small business

Reviewed 2 years ago

only few templates are availble for free trial Sign up form not available. Feel Google forms are better

Pros

can be used as Lead Form Ease of creation Can export report and can view report in a table Mobile App available

Cons

Bad Support . (Zoho form support not finding issue specifically they are saying problem with Bigin . Bigi saying problem with forms) O Auth not available

LM
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Laura M.

Construction, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

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QR codes easy to use

Reviewed 3 months ago
Pros

Was easy customize forms and add logos for each client

Cons

Customer Service didn't have a direct line just for Zoho forms - they have one for all of their other divisions

SP
AvatarImg

Sandra P.

Individual & Family Services, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Zoho forms for functionality

Reviewed 3 years ago

We use a lot of forms in our business and Zoho has freed up a lot of work on the behalf of support workers having to manually do the forms, scan and email and it's easier than using adobe, which I love, but in this case, ZOHO forms all the way.

Pros

This software is a breeze to use and has saved me a lot of time. As we often have to modify a form, Zoho forms allow me to change just that section, quickly and without fuss. Once submitted, the form is emailed directly to the required recipient or recipients, which is easily set up in the settings for individual forms.

Cons

The thing I find most frustrating is the fact that I can't delete users and have to write to support to get them deleted. Doesn't happen often, but it would be better to have in house control over this.

Zoho Forms FAQs

Q. What type of pricing plans does Zoho Forms offer?

Zoho Forms has the following pricing plans:
Starting from: $12.00/month
Pricing model: Free, Subscription, Open Source
Free Trial: Available


Q. Who are the typical users of Zoho Forms?

Zoho Forms has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Zoho Forms support?

Zoho Forms supports the following languages:
French, Spanish, English, Portuguese, German, Italian, Japanese, Chinese (Traditional), Dutch, Arabic, Basque, Bulgarian, Catalan, Chinese (Simplified), Croatian, Czech, Danish, Estonian, Finnish, Galician, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian (Bokmal), Polish, Portuguese, Portuguese, Romanian, Russian, Serbian (Cyrillic), Serbian (Latin), Slovak, Slovenian, Swedish, Thai, Turkish, Ukrainian, Vietnamese


Q. Does Zoho Forms support mobile devices?

Zoho Forms supports the following devices:
Android, iPad, iPhone


Q. Does Zoho Forms offer an API?

No, Zoho Forms does not have an API available.


Q. What other apps does Zoho Forms integrate with?

Zoho Forms integrates with the following applications:
authorize.net, Zoho Sheet, Razorpay, PayPal, Zoho Recruit, Zoho CRM, Zoho SalesIQ, Zapier, Zoho Projects, Google Docs, Zoho Flow, Google Workspace, Zoho Campaigns, WordPress, Zoho Desk, Salesforce Sales Cloud, 2Checkout, Bigin by Zoho CRM, Mailchimp, Zoho PageSense, Google Sheets


Q. What level of support does Zoho Forms offer?

Zoho Forms offers the following support options:
Phone Support, Email/Help Desk, Chat, Knowledge Base, FAQs/Forum

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