Zoho Forms vs Microsoft Forms

Google Forms

SurveyMonkey

Jotform

Typeform

XM for Customer Experience

123FormBuilder

Compare Zoho Forms and Microsoft Forms based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Google Forms is a free form builder tool that enables users to create surveys and questionnaires online in order to collect and organize information

Jotform is a cloud-based form builder platform that helps businesses streamline form creation via ready-made templates, integrations with third-party applications, and design features that cater to organizations globally.

Create beautiful, conversational forms with logic, branding, and AI. Built to boost completion rates and collect better data.

Zoho Forms is a cloud-based form builder tool designed for businesses that helps create, share forms, collect data, and automate workflows.

Access Controls/Permissions

Activity Tracking

Alerts/Notifications

Approval Process Control

Audit Trail

Barcode/Ticket Scanning

Collaboration Tools

Conditional Logic

Configurable Workflow

Customizable Branding

Customizable Fields

Customizable Forms

Customizable Reports

Customizable Templates

Data Capture and Transfer

Data Import/Export

Data Retrieval

Document Management

Document Storage

Drag & Drop

Electronic Signature

Email Management

Forms Creation & Design

Forms Management

Full Text Search

Information Governance

Lead Generation

Offline Access

Process/Workflow Automation

Real-Time Data

Real-Time Notifications

Real-Time Reporting

Reporting & Statistics

Reporting/Analytics

Rules-Based Workflow

SSL Security

Surveys & Feedback

Task Management

Template Management

Third-Party Integrations

Version Control

Web Forms

Workflow Management

Zoho Forms

Android

Web-based

Windows

iPad

iPhone

I like how easy it is to use this form, I like how inexpensive it is to get 1000 forms and design customization. I love how easy it is to add to a website or blog.

executive

I like most about Zoho forms is its ability to business forms online and to share for all of us usage. This integrated app enables  me to use my data smartly and helps to manage my email alerts.

I am well satisfied with Zoho Forms software as I am so lucky to have such.

Director of Finance

The web-based help screens provide comprehensive support for creating forms and their email support team is very responsive.

It's price is fair and have some interesting functionalities.

Regional Digital Provisoning Manager

The second annoyance is with the forms generated when using conditional logic. The logic only applies when the person is filling in the form to hide pages or sections.

Manager Retail Operations

The best thing with Zoho Forms is; the software can do things all by itself. When people fill out your forms, it can do things like send special emails, make to-do lists, or update your contact list.

Senior Project Manager

Overall experience with Zoho was very good. It is easy to use for the end-user as well as the administrator.

intern

We use Zoho One and are quite pleased with its versatility and ease of use.

Manager

Drag and drop form builder is the most important feature for me, lets me create beautiful forms that are easy to complete by the users.

Intern

Has several powerful features from the zoho suite of business apps. Customer service is very helpful for onboarding.

Marketing Manager

The trouble is you have to be a user when filling out the form in order to use the CRM fields.

Frontend Web Developer

Creating online forms is definitely more comfortable and easy with this software compared to other online form builder.

Junior Consultant

Easy to create and share forms using links. Data collection and integration with third party tools is easy.

Zoho Forms is one of the easiest and most comprehensive web-based form builders I have used in the past few years.

Owner 

The only thing I don't like is that I have to pay for using custom form feature.

Associate

This is very helpful for us since most of our field agents have limited mobile connection in the provinces.

Zoho forms is the only form maker that is reasonably priced for 10 users with offline submission features.

Zoho Forms screenshot: Zoho Forms drag and drop builder

Zoho Forms screenshot: Zoho Forms themes

Zoho Forms screenshot: Zoho Forms reports and analytics

Zoho Forms screenshot: Zoho Forms email and SMS notifications

Zoho Forms screenshot: Zoho Forms registration form

Freelancers

Large Enterprises

Mid Size Business

Non Profit

Public Administrations

Small Business

SurveyMonkey is the world’s most popular AI-powered platform for surveys and forms, built for business—loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to registration forms.

123FormBuilder is the quickest solution for creating professional forms for both web and mobile. With its easy drag-and-drop form editor, you can build custom contact forms, surveys, registration forms, and order forms in minutes—right from your browser. No coding skills are needed.

Qualtrics CustomerXM is a customer experience management platform that helps businesses collect feedback from across multiple channels and improve the customer journey. Key features include personalized consumer insights, trend analysis, digital reputation management, and behavior-based predictions.

The Microsoft Forms platform helps companies improve their operations through data collection and reporting on surveys. The software can be used to build customized forms, with open-ended questions, multiple-choice questions, and ratings to collect customer feedback.

Feedback Management

Live Results Sharing

Multi-Channel Distribution

Survey Builder

Survey/Poll Management

Microsoft Forms

Structural Engineer

The survey design is good and very insightful. Customer supports are very helpful when you have any issue.

Office Manager

Excellent for feedback purposes as can anonymise data. Sharing features are just as quick and easy to use and gives an excellent and professional finish with customize options.

Student

Microsoft Forms is also a nice tool for creating marvelous customizable forms, I was using it before Google Forms, but it is still acceptable.

Photographer

Very successful as easy to create share and analyse surveys. I have a Microsoft office subscription so making forms was seamless and of no added cost.

Software Engineer 

Very easy to use and its UI is also great. Can be easily integrated with office 365 applications, like Teams which saves our time.

Business Process Lead

Very happy and satisfied using the forms. We have been using forms for quiz, internal surveys and few new initiative polls.

Product Information Management

The overall experience had with Microsoft Forms is positive. The value for the money is exceptional, the customer support is helpful, and the overall data collection is exactly what is needed.

Instructor in Journalism

This is an absolute hidden gem of Microsoft 365 for me, and something I wish more people knew about.

User researcher

It's also all helpfully integrated into the Microsoft 365 platform, meaning that no extra subscription is needed (this is a big benefit over competitors like SurveyMonkey!).

HR Analyst 

What I love about  Microsoft Forms is how easy it is to create surveys and polls. You don't need any experience at all and you can start collecting data.

Consultora Ambiental

I find it to be a solid software that combines ease of use and affordability for everyone.

Education Student

I also love the preview option to see what it will look like.

Co-founder

It's integrated with other Microsoft products, so users can easily use it to collect and analyze the data. I strongly recommend it to anyone seeking a powerful form builder.

Cybersecurity Officer

I love how easy it integrates with the existing Office Suite.

Business Operations Manager

The software is very simple to use, the downside of this is that it lacks customisation options beyond choosing a colour scheme and adding a logo.

Student Tutor

I don't really have any negative to say. One suggestion could be for Microsoft to add more template options.

Resort Operations Assistant

Branching and logic aren’t as powerful as with other survey softwares. The branching can get confusing and tedious to create with Microsoft Forms.

Research Assistant 

There are built-in templates but there is not much flexibility.

Zoho Forms vs Microsoft Forms Comparison (2026)

Zoho Forms

Microsoft Forms

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives