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Call Center Software

Last updated: April 2026

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406 software options

Dialpad Ai Contact Center logo

Dialpad Ai Contact Center

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Cloud-based contact center solution for customer support

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Dialpad Ai Contact Center is a customer service software that allows support teams to engage with customers and resolve queries. The platform also helps managers to monitor customer service calls and agent performance in order to identify areas for improvement. Features of the cloud-based software include smart call routing, omnichannel management, call recording, real-time reporting, and more.

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Zendesk Suite logo

Zendesk Suite

AI powered customer service across all channels

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Zendesk is the leading cloud-based help desk software built with support agents in mind. All your customer interactions are in a single, dynamic interface with features like web widgets, pre-defined ticket responses, and full customer history.

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3CX logo

3CX

Web & mobile-based (Android, iOS) communications system.

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3CX is an all-in-one call center solution to communicate with customers via voice, video & chat. Offers advanced queue strategies set to individuals or groups. Integrates with various CRMs & MS 365. Includes call recordings & reports. One interface to answer customer live chat, FB messages & SMS.

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CTM logo

CTM

Conversation analytics for marketing attribution

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CTM provides conversation analytics software that helps businesses track which marketing campaigns drive conversions across calls, chats, forms, and texts. The platform features AI-driven insights that analyze customer conversations to uncover preferences and behaviors, while offering workflow automation tools to streamline sales pipelines through intelligent call routing and lead management capabilities.

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ConneXio logo

Cloud-based customer interaction management software

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ConneXio is a cloud-based customer interaction management system that helps businesses manage contact database, priority call routing (PCR), agent scripting, and more. The automated call distribution (ACD) system enables administrators to automatically distribute incoming calls to available agents.

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PolyAI logo

Customer-led voice AI for enterprise contact centers

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PolyAI is a voice AI platform designed to transform call centers into revenue generators by resolving calls and consistently delivering customer experience. PolyAI's conversational AI platform allows customers to speak naturally, interrupt, and change topics while maintaining a seamless interaction.

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CafeX Suite logo

One-click web, audio & video collaboration

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CafeX Meetings is an online video collaboration solution with HD video, live chat, screen sharing, drag-and-drop content sharing, call recording, and more

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SimboConnect logo

AI Phone Call BOT

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SimboConnect is an advanced Intelligent Virtual Assistant & workflow automation solution. Serving as a Phone Call BOT, resolves all patient inquiries, enabling front desk to do more impactful tasks, while closing patient requests with zero hold times

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Voicent Predictive Dialer logo

Call Center Predictive Dialer | Hosted Predictive Dialer

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Voicent's easy-to-use Agent Dialer predictive dialer software dramatically increases productivity and improves campaign bottom-line by automatically dialing, skipping busy, no-answer and disconnected lines, optionally leaving a voice message on answering machines and--most importantly--never involving you or your agent on a call until a live person answers.

When a live person answers, the software pops up a convenient window on your computer, detailing the person's name and number.

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Selmo logo

Powerful auto dialer software for call centers & businesses

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Selmo is a call automation software for businesses, call centers, and contact centers, which covers most business processes, offers wide call center software functionality, and has one of the most effective predictive dialers on the market.

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TVox Omnichannel Contact Center logo

Contact center for managing customer care

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TVox Omnichannel Contact Center transforms customer care into an improved experience. The platform connects teams with customers on all channels: telephone, email, WhatsApp, webchat, and social for quick and personalized responses. The intuitive platform optimizes workflow and customer satisfaction while improving operational efficiency.

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T-Max Predictive Dialer logo

Web-based predictive dialer for efficient outbound calling

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Complete Inbound/Outbound Call Center Solution

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Contact Cloud logo

Omnichannel call center and business phone system

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Contact Cloud is an omnichannel call center solution designed to help businesses capture leads, track calls, send or receive text messages, manage web forms, and streamline unified communications as a service (UCaaS) operations. Supervisors can route interactions based on agents' availability, queues, or location and analyze calls from email campaigns, print collateral, landing pages, TV advertisements, and other sources.

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Bevatel logo

Call Center, Cloud Call Center

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Bevatel is one of the best leading companies that provide the latest call center solutions and customer service in the Middle East, due to the many advantages, options and professional tools that Bevatel provides to companies and commercial activities that help them communicate with customers.

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SmartAction Speech IVR System logo

AI virtual agent solution

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SmartAction Speech IVR System is a conversational AI virtual agent designed for voice and SMS communication. Its primary function is to work with contact centers and business systems, automating routine call tasks such as scheduling and account management.

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Dialics logo

Inbound Call Tracking Software

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Dialics is a call tracking software that enables organizations to successfully plan marketing tactics and get leads for conversion.

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Sparrow logo

Unified agent desktop and productivity suite

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Sparrow is a unified agent desktop and productivity suite that combines multiple customer experience tools, including ticketing, customer relationship management (CRM), surveys, sentiment analysis, and business intelligence in a single solution.

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Solgari logo

AI-powered customer engagement solution

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Solgari enhances Microsoft Teams with AI-driven customer engagement solutions, empowering businesses to automate and optimize communication across channels.

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Peopleware logo

Brings work and demand into perfect balance.

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Peopleware, an award-winning workforce management solution, provides advanced forecasting, scheduling, real-time management, and employee engagement tools. Peoplew is trusted globally by over 200,000 users in more than 30 countries to empower their people and optimize workforce efficiency every day.

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ATLAS logo

Inbound call tracking software

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ATLAS is a sophisticated inbound call tracking software designed to optimize marketing performance by thoroughly analyzing and scoring all click-to-call campaigns. It features global numbers, allowing businesses to gain a nationwide presence.

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Hosted Contact Center logo

Intelligence-Based, Unified Omnichannel Communications

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Harness the power of AI, automation, and real-time analytics to reduce operational costs and increase productivity and revenue with our industry-leading auto dialer.
5 Dialing Modes Powered by 4 Proprietary Algorithms (including AMD)
Power | Predictive | Progressive | Preview | Manual

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Spechy logo

Omnichannel call center software

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Spechy removes the hassle from communication needs, enhancing support and customer experience while improving productivity. It works with all the different major communication channels.

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Sip2Dial Cloud Call Center logo

Cloud call center platform

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Sip2Dial's Cloud Call Center Software is a robust cloud-based solution tailored to address the limitations of on-premise systems, enabling businesses to manage call center operations remotely with enhanced security.

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Whisbi logo

The power of Live Engagement

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Whisbi is a conversational commerce solution designed for live engagement & sales conversion. It connects brands to their web audience in a seamless and new way and combines the benefits of an open B2C webinar with a chat.

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StringeeX logo

Omnichannel contact center software

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StringeeX is an omni-channel contact center software that helps businesses with ticket management, live chat, customer contact management, and Facebook fanpage management. Teams can maintain a centralized database of customer contact information, including contact, landing page, and events for personalized support.

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