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Top Rated Contact Center Quality Assurance Software with Call Routing - Page 2

Last updated: April 2026

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30 software options

inconnect logo

Make Contact. Do Business.

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inConcert Contact Center allows businesses to reach their customers through any channel, including voice and video calls, email, live chat, SMS/text messaging, social networks, WhatsApp, and more. The software aims to provide an outstanding experience and transform every customer interaction.

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Hammer Cloud Platform logo

Automated self-service testing platform

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Hammer Cloud Platform is a fully automated self-service testing platform for voice applications and contact center systems. It helps teams quickly
detect and measure performance issues by automating QA, regression, load, and ongoing active testing efforts across the entire development lifecycle.

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3C Plus logo

Call center software for managing telephony operations

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3C Plus is a cloud-based platform that helps companies manage telephony operations. It facilitates integration with CRM systems and enables businesses to control operations to gain productivity and prevent resource utilization on unsuccessful calls.

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Expertflow Contact Center logo

Banks, Mobile Operators, Utilities, Healthcare, Airlines

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Expertflow Contact Center integrates voice, chat, video, web & social media channels with market-leading AI and CRM solutions to automate and enhance customer experience. We equip agents with knowledgebase and CRM integrated bots and tools thus considerably reducing call handling time.

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Cordless logo

Improve phone support for your customers and your agents

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Modern telephony for customer support teams.

Ready to use in minutes.

Improve phone support for your customers and your agents.

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