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3C Plus Logo

Call center software for managing telephony operations

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3C Plus - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

3C Plus overview

What is 3C Plus?

3C Plus is a cloud-based platform that helps companies manage telephony operations. It facilitates integration with CRM systems and enables businesses to control operations to gain productivity and prevent resource utilization on unsuccessful calls.

3C Plus offers portfolio management and billing capabilities through reporting and team monitoring that uses indicators such as TMO, TMA, total logged times, and more. The platform provides sales teams with several mechanisms such as an automatic dialer to increase call flows, interval management, and call recording to improve the rate of contact with the right person (CPC).

3C Plus relies on audits, real-time listening, and various resources for customer service and ombudsman such as a receptive queue and audible response unit (IVR) that helps reduce abandonment levels and chances of customers not receiving services they expect.

Starting price

Free

Alternatives

with better value for money

3C Plus reviews

Overall rating

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No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.00/10
Rating distribution

5

4

3

2

1

0

0

0

0

0

3C Plus's key features

Most critical features, based on insights from 3C Plus users:

2-Way messaging
Access controls/permissions
Activity dashboard
Activity monitoring
Activity tracking
Agent interface
AI/Machine learning
Alerts/Notifications
Answering machine detection
API

All 3C Plus features

2-Way messaging
Access controls/permissions
Activity dashboard
Activity monitoring
Activity tracking
Agent interface
AI/Machine learning
Alerts/Notifications
Answering machine detection
API
Application management
Archiving & retention
Attendance management
Auto-Dialer
Automated routing
Automatic call distribution
Blended call center
Calendar management
Callback scheduling
Call center integration
Call center management
Call conferencing
Call disposition
Call duration
Caller id
Caller profiles
Call list management
Call logging
Call monitoring
Call queues
Call recording
Call reporting
Call routing
Call scheduling
Call scoring
Call scripting
Call tagging
Call tracking
Call tracking metrics
Call transcription
Call transfer
Call Volume
Campaign analytics
Campaign management
Campaign planning
Campaign scheduling
Chatbot
Chat/Messaging
Communication management
Compliance management
Computer telephony integration
Conferencing
Configurable workflow
Contact management
Conversion tracking
CRM
Customer communication
Customer history
Customer journey mapping
Customer surveys
Customizable Caller ID
Customizable fields
Customizable reports
Data import/export
Employee management
Employee time tracking
Feedback management
For call centers
For cloud phone systems
Group messaging
Help desk management
Inbound call center
Integrations management
Interaction tracking
Intraday management
IVR
Labor forecasting
Leaderboards
Leave tracking
List management
Manual dialer
Mass texting
Mobile coupons
Monitoring
Multi-Campaign
Multi-Channel communication
Multi-Channel management
Multi-Location
Multiple user accounts
Multi-User collaboration
On-Demand recording
Online time clock
Online voice transmission
Outbound call center
PBX
Performance management
Performance metrics
Personalization
Phone Key Input
Power dialer
Predictive dialer
Pre-recorded messages
Process/Workflow automation
Productivity analysis
Progressive dialer
Quality management
Queue management
Real-Time analytics
Real-Time data
Real-Time monitoring
Real-Time notifications
Real-Time reporting
Real-Time updates
Recording
Reporting/Analytics
Reporting & statistics
Role-Based permissions
Scheduled messaging
Service level agreement (sla) management
SIP trunking
SMS marketing
SMS messaging
Third-Party integrations
Time off management
Unattended call management
Unified communications
Usage tracking/analytics
User management
Variable workforce
Virtual Call Center
Virtual Extensions
Voice mail
VoIP
VoIP connection
Workflow management
Workforce management

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3C Plus pricing

Value for money rating:

Starting from

Empty state illustration for "No pricing info"

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about 3C Plus price and value

Value for money rating:

3C Plus integrations (5)

3C Plus support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
FAQs/Forum
Chat

Training options

Documentation
Live Online
Videos

3C Plus FAQs

Related categories