getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated Customer Engagement Software with Feedback Management - Page 12

Last updated: April 2026

1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

320 software options

Velaro logo

Driving business success through every conversation.

learn more
Keep customers engaged from first visit through ongoing service. Velaro combines live chat, AI chatbots, and messaging channels to start meaningful conversations, provide answers instantly, and create experiences that turn one-time visitors into long-term relationships.

Read more about Velaro

Users also considered
Como Sense logo

End-to-End Customer Engagement Inside Your POS

learn more
Como Sense is a cloud-based customer management solution which provides the tools to manage customer engagement and loyalty, with POS and email integration

Read more about Como Sense

Users also considered
Totango logo

Accelerate Revenues with Customer Engagement Management

learn more
Totango offers automated customer engagement management to drive conversions, boost retention and grow lifetime value. It enables you to close bigger deals faster by focusing on the right opportunities. It drive renewal rates up by ensuring customer success. It allows you to record events from your applications in real time and then analyze them. The solution is integrated with Saleforce and Marketo among others.

Read more about Totango

Users also considered
Freshdesk Omni logo

Omnichannel customer support software

learn more
Freshdesk Omni facilitates powerful collaboration between front-line and back-office teams on complex issues by breaking down silos, enabling seamless knowledge distribution, and sharing complete context for faster problem-solving.

Read more about Freshdesk Omni

Users also considered
Feefo logo

Harness the power of verified reviews.

learn more
Founded in 2010, Feefo works with 6,500+ brands worldwide. Feefo invites verified customers to leave feedback, which results in reliable, fake-free feedback. Its reviews help boost customer confidence, as well as providing the foundation for smarter, data-driven decisions and actionable insights.

Read more about Feefo

Users also considered
GoSite logo

Online Storefront for service-orientated businesses

learn more
GoSite is an online storefront that allows service-orientated businesses to market and sell services online.

Read more about GoSite

Users also considered
FreshLime logo

Customer retention data platform

learn more
FreshLime is a cloud-based customer retention platform designed to grow local businesses by increasing client retention. The solution provides users with a 360-degree view of their customers, and enables targeted interactions including personalized email, text messaging, and social media posts.

Read more about FreshLime

Users also considered
Cheetah Digital logo

Enterprise Multi-channel Campaign Management

learn more
With Cheetah Digital, no list is too big, no data too complex. Put your data to use by letting it drive the action to better engage with your audience and cultivate their loyalty.

Read more about Cheetah Digital

Users also considered
Mapp Marketing Cloud logo

Data handled. Engagement automated. Marketers liberated.

learn more
Mapp Cloud is an Insight-led Customer Experience platform that helps B2C brands understand and act on meaningful insights. Data collection, analysis, segmentation, personalization and cross-channel engagement are the core components, transformed into real time actions for customer centric marketing.

Read more about Mapp Marketing Cloud

Users also considered
Marigold Grow logo

Custom engagement and insights platform

learn more
Grow by Zeta is a cloud-based solution that helps marketers collect marketing opt-ins and preference insights through interactive experiences that can be published to every digital channel.

Read more about Marigold Grow

Users also considered
urLive logo
(0)

Personalize customer engagement with live video calls

learn more
Customer-initiated video calls to your team open new channels of engagement. A single click instantly starts a private, secure video call with your designated team. The cloud service automatically routes customers to team skills and availability. Includes collaborative tools, scheduling, and more.

Read more about urLive

Users also considered
SimpleFeedback logo
(0)

Cloud-based customer engagement application

learn more
SimpleFeedback is a SaaS feedback management system that provides a service for websites, WordPress blogs, and iOS (iPhone) apps to collect customer feedback. It provides the code to add a customizable feedback button or feedback widget and feedback form to your site, blog, or app.

Read more about SimpleFeedback

Users also considered
FoxMetrics logo
(0)

Marketing metric tools for optimizing eCommerce experiences

learn more
FoxMetrics is an eCommerce marketing product suite spanning shopping cart recovery, customer personalization, surveying and analytics for boosting conversions

Read more about FoxMetrics

Users also considered
Tractivity logo
(0)

Stakeholder management and engagement platform

learn more
Tractivity is stakeholder management software centralizing stakeholder data, engagement history, issues, and actions. It offers stakeholder mapping, AI dashboards, survey tools, and 150+ pre-built reports for tracking relationships and sentiment. Features include GDPR compliance, role-based access, and support for healthcare, government, energy, transport, and nonprofit sectors.

Read more about Tractivity

Users also considered
Maslo logo
(0)

Sales gamification platform

learn more
Maslo is a SaaS platform that boosts sales and loyalty with gamified challenges, digital rewards, and real-time insights.

Read more about Maslo

Users also considered
Qmatic logo
(0)

Customer journey management solution for enterprise clients

learn more
The customer’s journey begins long before they arrive at your premises. Make sure to keep visitors informed with digital signage, Messaging Services, and more. Gather Customer Journey Management data to evolve your business.

Read more about Qmatic

Users also considered
Articence logo
(0)

Listen & act. AI insights, real-time, multi-channel.

learn more
Hear what your customers truly say! AI analyzes open responses, giving real-time insights across channels. Close the feedback loop & take action, fast.

Read more about Articence

Users also considered
Manhattan Active Omni logo
(0)

Omnichannel Retail Software

learn more
Manhattan Active Omni is a cloud based solution that helps businesses in the retail industry streamline operations related to order management, customer engagement, point of sale and more. It is a digital self-service portal that lets organizations handle multiple order fulfillment methods, including ship to home, pick up in-store and single day deliveries. Additionally, with the RFID scanning capabilities, staff members can automatically update and track inventory locations.

Read more about Manhattan Active Omni

Users also considered
CallVU logo
(0)

Digital call experience platform for call centers

learn more
CallVU is a call center software designed to help businesses in industries including finance, insurance, telecommunications, and more engage with clients via digital sessions to resolve issues, automate data collection processes using digital forms, and more.

Read more about CallVU

Users also considered
Time is Ltd. logo
(0)

Cloud-based sales performance management platform

learn more
Time is Ltd. is a cloud-based sales management software that helps businesses track team performance, view cross-company collaboration details, and create org charts on a unified platform.

Read more about Time is Ltd.

Users also considered
Peepi logo
(0)

Customer engagement platform for businesses

learn more
Construa ações que fortaleçam o relacionamento entre a marca e seus clientes, como compartilhamento de conteúdo, formulários e informações exclusivas para a comunidade. Também recompense os clientes pela realização das ações.

Read more about Peepi

Users also considered
VoiceOwl logo
(0)

Voiceowl is a Gen-AI Voice Virtual Assistant for Enterprises

learn more
Voiceowl is a purpose-built Gen-AI Voice Virtual Assistant for B2B enterprises across industries, delivering smart conversations for the entire customer journey (from prospecting to customer support).

Read more about VoiceOwl

Users also considered
Lyriko logo
(0)

Cloud-based and on-premise platform for customer engagement.

learn more
Lyriko is a cloud-based and on-premise platform that helps pharmaceutical and life sciences organizations manage customer engagement via artificial intelligence (AI). By leveraging real-time CRM data and predictive analytics, Lyriko helps users orchestrate personalized content journeys across channels. The solution supports various commercial operations needs such as marketing and customer relationship management (CRM).

Read more about Lyriko

Users also considered
Pega Customer Decision Hub logo
(0)

Customer engagement system with customizable taxonomy rules

learn more
Pega Customer Decision Hub enables businesses to monitor and design their one-to-one strategies, orchestrate them across channels, and manage them in real time via a single interface. With its' flexible framework, workflows can be applied across organizations of any size with customer touchpoints stored in a central location. Additionally, the system provides communication channels to reach and store customer conversations through SMS, email, chat, and phone engagements.

Read more about Pega Customer Decision Hub

Users also considered
ITM Customer Portal logo
(0)

Cloud-based customer engagement platform for businesses

learn more
ITM Customer Portal is a B2B platform integrating with SAP Business and offering real-time customer interactions via web and mobile.

Read more about ITM Customer Portal

Users also considered