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Customer Engagement
Feedback collection

Top Rated Customer Engagement Software with Feedback Management - Page 13

Last updated: April 2026

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Features

Feedback Management

Live Chat

Customer Database

CRM

Visual Analytics

Integrated with

Marketo Engage

Gmail

Microsoft Excel

Klaviyo

Salesforce Service Cloud

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Free

Open Source

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Userwell

(0)

User Feedback Management Software

Userwell is a Product Feedback Management Software. It helps you to collect, analyze, prioritize and implement customer feedback.

Read more about Userwell

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ClearlyRated

(0)

Fuel your growth with client service excellence.

ClearlyRated helps professional service firms measure, analyze, and operationalize client experience data to drive growth.

Read more about ClearlyRated

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telbee

(0)

Cloud-based voice messaging platform

telbee adds voice messaging to websites, social media, podcasts, email and more to build human relationships with your customers - save time, reduce frustration, and gain sales, understanding and fans

Read more about telbee

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OPINATOR

(0)

Customer experience (CX) management platform

OPINATOR is a customer experience (CX) management solution designed to help businesses deliver exceptional and personalized experiences. The platform offers a suite of innovative features that enable organizations to boost customer engagement, reduce effort, and drive value at every touchpoint.

Read more about OPINATOR

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Ubots

(0)

Value experiences for amazing brands

Conversational AI platform that provides businesses with a chatbot to facilitate and streamline interactions with customers.

Read more about Ubots

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moveXM

(0)

Customer satisfaction is no coincidence.

moveXM is an all-in-one feedback management solution, powered by AI and designed for businesses aiming to enhance customer satisfaction. As a CX pioneer with over 28 years of experience, moveXM serves companies of all sizes, from small businesses to large DAX-listed enterprises.

Read more about moveXM

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Socialman

(0)

Social media contest & giveaway management app

Socialman is a multi-lingual SaaS platform that lets businesses create and manage personalized campaigns and giveaways through multiple social media channels

Read more about Socialman

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CXInfinity

(0)

Customer engagement platform for customer service

NovelVox CXInfinity readily integrates with Genesys, Cisco, Avaya, Five9, Dialpad, Webex, Zoom, Nice, and Amazon Connect contact centers.

Read more about CXInfinity

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Stampede

(0)

Zero-fuss marketing platform for hospitality brands

Stampede is the marketing solution for hospitality and leisure businesses. We do the heavy lifting for owners, operators and marketers, making the difficult marketing tasks easy.

Our platform provides an end-to-end solution incorporating Email and SMS Marketing, Automation Table Bookings, Guest Wi

Read more about Stampede

Users also considered

EngagePackage

(0)

Customer engagement software

EngagePackage is a customer engagement software designed to help businesses in the retail, food and beverage, and other sectors collect customer data to create engagement strategies. Administrators can analyze key customer-centric key performance indicators (KPIs), demographic data, and behavioral segmentations using a unified interface.

Read more about EngagePackage

Users also considered

Chat360

(0)

Cloud-based conversational AI chatbot for businesses.

Chat360 is a conversational AI platform that enables enterprises to enhance customer engagement and support across multiple channels. The solution provides a no-code chatbot builder that allows businesses to create engaging chatbots without any coding expertise. Enterprises can connect with customers on their preferred channels including WhatsApp, Facebook Messenger, Instagram DMs, and websites.

Read more about Chat360

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Softbrik

(0)

Engage Customers with Voice Surveys & Forms!

SoftBrik helps companies run and manage surveys & capture the feedback from their key stakeholders, customers, and employees via voice recordings.

Read more about Softbrik

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EngageCX

(0)

Customer communications and document management software

MHC EngageCX is a customer communications management software that helps businesses connect with customers via email, SMS, and other communication channels. It enables employees to create documents such as sales quotes, invoices, collection letters, contracts, and product announcements in real-time.

Read more about EngageCX

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Akio.CX

(0)

Multi-channel customer relations management platform

Akio.CX is an omnichannel customer relations tool, designed to facilitate web, telephone, email & social media conversations between customers & customer service teams.

Read more about Akio.CX

Users also considered

eGain Suite

(0)

Cloud platform provider for customer engagement automation

eGain knowledge-powered customer engagement software automates digital-first, omnichannel experiences for global brands. Infused with AI and analytics, eGain’s top-rated cloud platform enables effortless customer journeys with virtual assistance, customer self-service, and modern agent tools.

Read more about eGain Suite

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BNA

(0)

The most effective customer engagement tool.

The most effective customer engagement tool to help you enhance your customer satisfaction and increase your sales. Key features include 360º customer view, campaign management, automated suggestions for cross- and upselling, AI-based modules to increase sales opportunities, etc.

Read more about BNA

Users also considered

Relay

(0)

Mobile engagement automation for service based enterprises

Relay is a mobile communication platform that helps businesses to connect with customers and build relationships with highly personalized, high-impact messaging

Read more about Relay

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Jix

(0)

Basics of AI - Conversational Learning with Chatbot Kim

Chatbot Kim gets your staff ready for AI Basics within 30 minutes! Available via cloud, on-premise, SCORM, browser or iFrame.

Read more about Jix

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SuccessBoard

(0)

Customer success tool for handling retention & satisfaction

SuccessBoard offers a customer 360 view, providing proactive risk identification, real-time insights, and bridging the gap between businesses and customers It streamlines customer communication with Journey Designer, eliminating repetitive tasks and revolutionizing data-driven messaging to boost renewals.

Read more about SuccessBoard

Users also considered

Mobile Marketing Cloud

(0)

For data-driven, omnichannel and personalized marketing.

Mobile Marketing Cloud is an all-in-one software solution empowering marketers to create superior customer journeys that increase engagement and conversion. It includes a Customer Data Platform with smart segments, omnichannel campaigns, mobile landing pages, automated multi-step workflows, & more.

Read more about Mobile Marketing Cloud

Users also considered

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