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Customer Engagement Software - Page 13

Last updated: April 2026

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440 software options

Hootsuite logo

Social media management & scheduling for SMBs and enterprise

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Hootsuite helps brands manage social media better, from the smallest businesses to the largest enterprises across CPG, finance, healthcare, tech, higher-ed, and government services.

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Sprout Social logo

Social Media Management Software for Business

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Sprout Social is a social media management tool created to help businesses find new customers & grow their social media presence.

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Sinch Engage logo

All-in-one messaging platform for SMS, MMS, RCS & WhatsApp

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Sinch Engage (formerly MessageMedia) is an easy, all-in-one messaging platform made for building stronger customer relationships. With support for SMS, MMS, RCS & WhatsApp, we make it easy to engage customers on mobile channels they love—at scale. CRM-integrated, 100% security, 24/7 support. 

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emBlue logo

Integrate channels, become omnichannel

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Segment your audience based on interests, activity in your campaigns, or behaviors on your website. Then, create effective remarketing campaigns and increase your results.

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Shopware logo

Enterprise search software for eCommerce businesses

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Shopware is an enterprise search software designed to help eCommerce businesses manage product data and automatically sync with marketplaces. The platform offers a rule-building module, which allows teams to build custom rules to manage shipping costs and pricing.

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Conversational Cloud logo

AI-Powered Chatbots, Messaging & Live Chat for Businesses

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LivePerson’s AI-powered Conversational Cloud enables businesses to engage with consumers at scale across the world’s most popular messaging channels, from their website and mobile app to SMS, Facebook Messenger, Instagram, WhatsApp, Apple Business Chat and beyond.

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Kommo logo

Messenger-based sales tool for SMBs and entrepreneurs

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Kommo provides tools to identify and nurture the 20% of your customers that drive 80% of your sales. Interact with chatbots, send email campaigns and win more customers with this messenger-based sales solution for SMBs and entrepreneurs.

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Weave logo

Customer communication and appointment scheduling solution

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Weave is the all-in-one customer communications and engagement platform for small and midsize business. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey.

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Genesys Cloud CX logo

AI-enabled experience orchestration platform

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Genesys Cloud CX cloud contact centre lets you differentiate faster, adapt easier, and architect better with an all-in-one composable modern architecture

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Intouch Insight CX Platform logo

Get a 360 view of your customer experiences.

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The Intouch Insight CX Platform is designed to get you the most out of your mystery shopping and operational audit programs while driving actionable insights from all customer touchpoints.

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StackAdapt logo

Programmatic advertising platform for marketing campaigns

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StackAdapt is a programmatic advertising platform designed to help businesses in travel, government, and other sectors plan, execute and analyze marketing campaigns to enhance the customer experience. Managers can use the Ad Previewer to view display, video, and other advertisements before launch.

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iNexus logo

Contact center & predictive dialer solution

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SPAM & SCAM likely messages can be a major problem for companies that rely on dialing campaigns to make sales and grow their business. These types of unwanted messages can cost your company time, money and customers.

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Truepush logo

Cross-platform push notifications

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Truepush is a cross-channel push notification platform for desktop browsers and mobile devices designed to increase engagement through targeted, segmented campaigns. Users can monitor real-time metrics with the Truepush dashboard to gain insights, boost conversions, and optimize campaign success.

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Whispir logo

Your all-in-one messaging tool.

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Foster rich engagement with Whispir's personalized, cost-effective communication software.

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Cronberry logo

Marketing automation and lead management software

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Cronberry is a cloud-based marketing automation software devised to help businesses in travel, healthcare, education, real estate, insurance, banking, and other industries manage teams, marketing activities, performance evaluation, and more. The platform lets organizations send personalized messages and emails to promote products, services or offers across multiple channels via a unified portal.

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Dixa logo

Conversational Customer Service Software

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Full-featured customer service and engagement software for phone, email, chat & messaging that runs in your browser. Designed for customer-facing teams, Dixa helps brands deliver omnichannel customer experiences through smart routing, a built-in CRM, integrations & more. Boost your engagement today!

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Zoho Campaigns logo

Simplified email and SMS marketing management software

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Zoho Campaigns is an email and SMS marketing software for small, medium, and large businesses to automate their entire marketing process.

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QZZR logo

Create embeddable and shareable quizzes

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Qzzr is a quiz creation tool which enables marketers, companies, publishers, and agencies to create custom embeddable quizzes for lead generation and engagement

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LeadSquared logo

Marketing automation and sales execution platform

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LeadSquared is a complete CRM & marketing automation software to help businesses capture, nurture, manage & track their leads in one place. The cloud-based solution is designed for enterprises & SMEs and provides tools for lead capturing, lead nurturing, sales management, marketing analytics & more.

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Marketo Engage logo

AI-powered marketing automation platform

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Adobe Marketo Engage is an AI-driven marketing automation platform designed to help teams scale personalized buyer engagement and manage omnichannel campaigns. The platform offers features including audience segmentation, lead scoring, dynamic content personalization, and native CRM integrations. It supports campaign execution across email, web, mobile, chat, events, and digital advertising channels while providing multi-touch attribution and analytics to measure marketing impact on revenue.

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Sprinklr logo

Social media management, analytics & strategy planning.

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Sprinkl offers social media management products to help brands improve their presence on social media, increasing engagement, improving insight and becoming more strategic. It is a social experience management platform with a suite of apps to ensure brand consistency among customers and staff.

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SAP Customer Experience logo

Enterprise CRM software

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SAP Customer Experience is a cloud-based customer relationship management solution that integrates with SAP ERP, forming part of the complete SAP business suite. The CRM software provides a single platform to store all client account information and manage all customer communications.

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Avantage Business logo

The connected customer relationship management solution

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Avantage Business CRM is a solution that boosts customer relations and therefore sales performance, thanks to its advanced features, intuitive interface and integration with leading ERP systems.

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Cohere logo

Automation for fast-growing customer service teams

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Delight customers faster with AI-powered support. Cohere aims to automate every support interaction across an organization by using AI to understand, curate, and surface knowledge for both customers and internal teams.

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StoryPulse logo

Closed loop customer assessment & response management tool

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StoryPulse is a customer engagement platform that provides businesses with tools to create customizable assessments and capture clients’ feedback using surveys. Sales professionals can create qualitative or quantitative assessments, add multiple questions in polls, and sort them in a specific order.

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