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Sinch Engage Logo

All-in-one messaging platform for SMS, MMS, RCS & WhatsApp

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Sinch Engage - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Sinch Engage overview

What is Sinch Engage?

Sinch Engage (formerly MessageMedia) is an easy, all-in-one messaging platform built for growing businesses. With support for SMS, MMS, RCS, and WhatsApp, we help you connect with your customers on the channels they love—boosting engagement, sales, and loyalty. Get global reach, 100% security and compliance, and 24/7 support.  



Thousands of top brands use us to send and automate marketing, sales, and customer support messages. Whether you want to send promo text campaigns, lead nurture, abandoned cart follow-ups, appointment reminders, or anything in-between—we have all the features you need:

- Simple, visual campaign builder 

- Bulk SMS 

- Automated texts 

- Two-way chat 

- Email-to-text  

- Unified team inbox 

- Templates 

- AI writing assistant 

- Analytics & delivery reports 

- Industry-leading deliverability  

We also have direct integrations with top CRMs and software like HubSpot, Salesforce, Zoho CRM, NetSuite, Shopify, BigCommerce, Zapier, and more—making it easy to add messaging into your existing workflow. 

Starting price

49flat rate /
per month

Alternatives

with better value for money

Sinch Engage’s user interface

Ease of use rating:

Sinch Engage pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
3-4(20)
5(24)

What do users say about Sinch Engage?

This is important for our users as they are on multiple platforms through out their work day and while they are tackling world problems, when the system we provide is easy to use, it reduces from their workload.

Select to learn more


Who uses Sinch Engage?

Based on 44 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Food & Beverages
Retail
Marketing and Advertising
Hospitality
Others

Use cases

Customer Service
Customer Communications Management
Customer Engagement

Sinch Engage's key features

Most critical features, based on insights from Sinch Engage users:

2-Way messaging
Access controls/permissions
Activity dashboard
Activity tracking
Ad hoc reporting
Alerts/Notifications
API
Appointment management
Appointment scheduling
Audience targeting

All Sinch Engage features

Features rating:

2-Way messaging
Access controls/permissions
Activity dashboard
Activity tracking
Ad hoc reporting
Alerts/Notifications
API
Appointment management
Appointment scheduling
Audience targeting
Automated responses
Automated scheduling
Batch communications
Campaign analytics
Campaign management
Campaign planning
Campaign scheduling
Campaign segmentation
Chatbot
Chat/Messaging
Collaboration tools
Communication management
Compliance management
Consent management
Contact database
Contact management
Content management
CRM
Customer database
Customer experience management
Customer segmentation
Customizable fields
Customizable reports
Customizable templates
Dashboard
Data import/export
Drip campaigns
Engagement tracking
Event triggered actions
Feedback management
Inbox management
Interaction tracking
Interactive content
Key performance indicators
Keyword tracking
Landing pages/web forms
Lead capture
Lead distribution
Lead management
Lead nurturing
Lead qualification
Link shortening
Marketing automation
Mass texting
Message personalization
MMS
Mobile alerts
Mobile keywords
Monitoring
Multi-Campaign
Multi-Channel communication
Multi-Channel marketing
One-to-One messaging
Personalization
Polls/Voting
Push notifications
Real-Time analytics
Real-time conversations
Real-Time data
Real-Time monitoring
Real-Time notifications
Real-Time reporting
Real-Time updates
Reminders
Reporting/Analytics
Reporting & statistics
ROI tracking
Scheduled messaging
Shortcodes
SMS marketing
SMS messaging
Survey builder
Survey/Poll management
Surveys & feedback
Template management
Templates
Third-Party integrations
Visual analytics
Workflow management

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Sinch Engage pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Basics

49

Per month

Features included:

  • 1,000 SMS/mo
  • 1 user
  • 3 automations

Conversations

99

Per month

Features included:

  • 3,000 SMS/mo
  • 2 users
  • 30 automations
  • Shared contacts, inbox and messaging tools
  • Access controls

Pro

249

Per month

Features included:

  • 10,000 SMS/mo
  • 3 users
  • 1 sub account for multiple locations
  • Unlimited automations

Pro Plus

450

Per month

Features included:

  • 20,000 SMS/mo
  • 3 users
  • 2 subaccounts
  • Single Sign-On (SSO)

Advanced

799

Per month

Features included:

  • 40,000 SMS/mo
  • 3 users
  • 3 subaccounts
  • Single Sign-On (SSO)

User opinions about Sinch Engage price and value

Value for money rating:

To see what individual users think of Sinch Engage's price and value, check out the review snippets below.

“This is important for our users as they are on multiple platforms through out their work day and while they are tackling world problems, when the system we provide is easy to use, it reduces from their workload.”
NJ

Nisha J.

Director of Business Continuity and Infrastructure

“The site looks very basic - would like a more polished user interface but that is not detrimental to the usability of the platform.”
MI

Mara I.

Country Manager

Sinch Engage integrations (10)

Integrations rated by users

We looked at 44 user reviews to identify which products are mentioned as Sinch Engage integrations and how users feel about them.

Integration rating: 4.5 (2)

WhatsApp logo
WhatsApp

Integration rating: 4.0 (1)

Control room management of panic alarms

Verified reviewer profile picture

Marizel J.

General Manager

Zapier logo
Zapier

Integration rating: 5.0 (1)

Overall really strong, a few quirks but it keeps getting better and more useful.

GC

Garrett C.

Owner

Gmail logo
Gmail

Integration rating: 5.0 (1)

Integration rating: 4.0 (1)

Sinch Engage support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
Chat
24/7 (Live rep)
Knowledge Base
FAQs/Forum

Training options

Live Online
Webinars
Documentation
Videos

Sinch Engage FAQs

Related categories