getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Customer Experience Software - Page 25

Last updated: April 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features


Integrated with


Pricing model


Devices supported


Organization types


User rating


642 software options

unitQ logo

Understand your users in real time

learn more
unitQ provides AI-powered insights from user feedback to help you craft high-quality products, services, and experiences. The world's best companies like Spotify, Bumble, Pinterest, Upwork, Chime, and HelloFresh rely on unitQ to drive growth, reduce churn, and build loyalty.

Read more about unitQ

Users also considered
EngagePackage logo

Customer engagement software

learn more
EngagePackage is a customer engagement software designed to help businesses in the retail, food and beverage, and other sectors collect customer data to create engagement strategies. Administrators can analyze key customer-centric key performance indicators (KPIs), demographic data, and behavioral segmentations using a unified interface.

Read more about EngagePackage

Users also considered
Intent-Based Promotions logo

eCommerce On-Site Promotion Solution

learn more
Helping top online retailers to lower promo spend while simultaneously saving margins and keeping ROIs and profits high.

Read more about Intent-Based Promotions

Users also considered
Luminoso logo

Artificial intelligence (AI)-enabled analytics software

learn more
Luminoso is a cloud-based text analytics software designed to help businesses of all sizes upload, analyze, and visualize structured and unstructured customer insights data using artificial intelligence (AI) and natural language understanding technology. The platform includes multilingual capabilities, enabling organizations to process data in Japanese, Korean, Arabic, Chinese, and various other languages.

Read more about Luminoso

Users also considered
Ativa Suite logo

Next-generation automated assurance for 360° visibility

learn more
Ativa Suite is a comprehensive suite of cloud-native modules offered by Infovista for the automated assurance and operations of fixed, mobile, legacy, and advanced networks. It provides end-to-end visibility across digital experiences, apps/services, networks, and infrastructure.

Read more about Ativa Suite

Users also considered
etrack1 logo

For customer centres with passionate customer service manage

learn more
etrack1 owns the entire value chain from technology to implementation, hosting and support.

This means that our customers have one point of contact. If something doesn't work or if there’s a need for support or consultancy, there will always only be one sole responsible for everything.

Read more about etrack1

Users also considered
Medallia Digital Experience Analytics logo

The tool you need to deliver remarkable customer experiences

learn more
There's a whole world of user behavior out there. Discover it for yourself. It's time to step into your customers' shoes. Our technology empowers optimization.

Read more about Medallia Digital Experience Analytics

Users also considered
Cemantica logo

Customer Journey Management Platform

learn more
Cemantica is a powerful modular platform for users to manage customer experience (CX) programs, build customer journey maps, and integrate voice of the customer (VoC data) all in one

Read more about Cemantica

Users also considered
Ordaana logo

Streamlining service businesses with ease.

learn more
Ordaana is an all-in-one small business management software that aims to streamline operations for service-oriented businesses. It offers features like service orders, custom forms, team scheduling, SMS messaging, payments, and client portals. Ordaana seeks to simplify appointment scheduling, automate billing, and provide secure client portals for an enhanced service experience.

Read more about Ordaana

Users also considered
Metaforce logo

Customer communication management (CCM) platform

learn more
Metaforce Centerpoint is a customer communication management (CCM) platform that helps businesses control customer communication, from print and PDF to interactive digital dialogs.

Read more about Metaforce

Users also considered
Skeepers Feedback Management logo

Understand and improve your customer experience

learn more
Cloud-based customer satisfaction platform, which helps small to large businesses in healthcare, technology, real estate, and other sectors manage customer experience via surveys, reporting, trend analysis, engagement tracking, and more.

Read more about Skeepers Feedback Management

Users also considered
Enterprise Accelerator logo

Data analysis platform to monitor customer interactions

learn more
Enterprise Accelerator is a data analysis solution designed to help businesses utilize call recordings, transcripts support emails, chat conversations, and social media mentions to interpret voice interactions across multiple departments including call centers, marketing, customer experience, and sales. Administrators can monitor call outcomes, agents' adherence to scripts, and assess performance based on KPIs.

Read more about Enterprise Accelerator

Users also considered
OPINATOR logo

Customer experience (CX) management platform

learn more
OPINATOR is a customer experience (CX) management solution designed to help businesses deliver exceptional and personalized experiences. The platform offers a suite of innovative features that enable organizations to boost customer engagement, reduce effort, and drive value at every touchpoint.

Read more about OPINATOR

Users also considered
Metacommerce logo

Modern consumer engagement and loyalty technology.

learn more
Metacommerce is a customer engagement and loyalty platform that helps brands identify, engage, and reward loyal consumers and audiences in a post-cookie landscape.

Read more about Metacommerce

Users also considered
Joonbot logo

No-code Chatbot

learn more
Joonbot is an intuitive no-code chatbot builder that can boost engagement rates for businesses, help in lead generation, and improve sales.

Read more about Joonbot

Users also considered
Operata logo

Real-time performance monitoring for cloud contact centers

learn more
Designed for IT operations, contact center operations, and contact center agents, Operata is a customer experience platform that works with Amazon Connect, Genesys Cloud CX, NICE CXone, Salesforce Service Cloud Voice, ServiceNow Voice, Zendesk Voice, and many more. Users can ingest third-party data and insights into any system, enhancing the CX and improving key metrics from call abandonment to sentiment and service availability.

Read more about Operata

Users also considered
Videate logo

Create How-To Videos at Ludicrous Speed!

learn more
Videate is redefining the creation of software tutorials and training content, offering a significant boost to customer experience. This forward-thinking platform, which is in the process of securing a patent, removes the need for traditional manual screen recordings and voiceover efforts.

Read more about Videate

Users also considered
ReFrame Engage logo

Conversational intelligence and customer engagement software

learn more
ReFrame empowers the future of business by enabling context-aware solutions to connect with customers anywhere, anytime, and providing the best customer experience (CX) within a single powerful platform.

Read more about ReFrame Engage

Users also considered
EngageCX logo

Customer communications and document management software

learn more
MHC EngageCX is a customer communications management software that helps businesses connect with customers via email, SMS, and other communication channels. It enables employees to create documents such as sales quotes, invoices, collection letters, contracts, and product announcements in real-time.

Read more about EngageCX

Users also considered
Modyo logo

Transforming digital experiences with the frontend ecosystem

learn more
Empower your digital teams to build your websites and apps faster. Create and reuse digital experiences across your organization.

Read more about Modyo

Users also considered
Kimola Cognitive logo

Market research & customer insights platform

learn more
Kimola Cognitive is a machine learning platform to analyze customer feedback. Users are able to create custom models, use gallery of pre-built models, scrape reviews and generate SWOT analysis, product descriptions, powerful marketing materials with GPT.

Read more about Kimola Cognitive

Users also considered
Discoveriez logo

Japanese digital transformation platform

learn more
Discoveriez is a Japanese DX (Digital Transformation) support service that visualizes and streamlines customer-facing operations, and utilizes information collected from customers to improve products and operational flows, manage risks and optimize processes.

Read more about Discoveriez

Users also considered
ClearlyRated logo

Fuel your growth with client service excellence.

learn more
ClearlyRated helps professional service firms measure, analyze, and operationalize client experience data to drive growth.

Read more about ClearlyRated

Users also considered
Akio.CX logo

Multi-channel customer relations management platform

learn more
Akio.CX is an omnichannel customer relations tool, designed to facilitate web, telephone, email & social media conversations between customers & customer service teams.

Read more about Akio.CX

Users also considered
Userwell logo

User Feedback Management Software

learn more
Userwell is a Product Feedback Management Software. It helps you to collect, analyze, prioritize and implement customer feedback.

Read more about Userwell

Users also considered