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Customer Experience Software - Page 25

Last updated: April 2026

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642 software options

Cross-CX logo
(0)

Quality monitoring & reporting platform for contact centers

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Cross CRM enables direct connectivity to CRM & contact center platforms, facilitating the reporting and media monitoring of interactions across various channels

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Press Ganey logo
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Human experience for collecting and managing patient data

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Press Ganey is a human experience platform that connects people, processes, and technology to help healthcare organizations understand individuals and optimize experiences. This platform gathers continuous feedback from patients and caregivers, analyzes the data using machine learning and AI, visualizes insights through interactive dashboards, and enables real-time action to improve reputation, service recovery, and patient and employee safety.

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Videate logo
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Create How-To Videos at Ludicrous Speed!

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Videate is redefining the creation of software tutorials and training content, offering a significant boost to customer experience. This forward-thinking platform, which is in the process of securing a patent, removes the need for traditional manual screen recordings and voiceover efforts.

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Blackninja Feedback logo
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Guest feedback management software

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Blackninja Feedback is a cloud-based tool that automates collecting guest feedback from various channels.

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Claimlane logo
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Claimlane removes the need for manual claims processing

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Claimlane makes returns and warranty claims easier with automation by eliminating the need for tedious email communication and manual spreadsheets. By automating tasks like return approvals and claims tracking, Claimlane saves time, reduces errors, and improves overall efficiency.

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SimpleFeedback logo
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Cloud-based customer engagement application

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SimpleFeedback is a SaaS feedback management system that provides a service for websites, WordPress blogs, and iOS (iPhone) apps to collect customer feedback. It provides the code to add a customizable feedback button or feedback widget and feedback form to your site, blog, or app.

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Qmatic logo
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Customer journey management solution for enterprise clients

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Improve your customers’ experience by minimizing wait time and always keeping visitors informed about the queuing situation via screens, Mobile Tickets, or Messaging Service. Gather data to get Business Intelligence insights.

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Modyo logo
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Transforming digital experiences with the frontend ecosystem

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Empower your digital teams to build your websites and apps faster. Create and reuse digital experiences across your organization.

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Luminoso logo
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Artificial intelligence (AI)-enabled analytics software

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Luminoso is a cloud-based text analytics software designed to help businesses of all sizes upload, analyze, and visualize structured and unstructured customer insights data using artificial intelligence (AI) and natural language understanding technology. The platform includes multilingual capabilities, enabling organizations to process data in Japanese, Korean, Arabic, Chinese, and various other languages.

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Kitewheel logo
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Real-time customer journey management

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Kitewheel is a cloud-based customer journey orchestration platform for businesses in industries including retail, travel, hospitality, banking, and more. The platform utilizes artificial intelligence (AI), machine learning, and advanced analytics to help businesses map their ideal customer journey.

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Articence logo
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Listen & act. AI insights, real-time, multi-channel.

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Hear what your customers truly say! AI analyzes open responses, giving real-time insights across channels. Close the feedback loop & take action, fast.

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Kinetic logo
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No-code interactive forms for email marketing

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Kinetic is a no-code form builder that enables direct-to-consumer brands to collect zero-party data through interactive forms embedded directly within email messages. The platform features a drag-and-drop builder, native synchronization with Klaviyo, and supports various form types including quizzes, surveys, and preference forms. Kinetic is designed to work across all email inboxes without requiring recipients to leave their inbox to complete forms.

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Wyapy logo
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Feedback collection and analysis platform

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Wyapy combines brandable, lightning-fast surveys with powerful analytics and AI reporting to help organizations collect and understand feedback effectively. The platform analyzes scores and comments to surface wins and risks, highlight important themes, and suggest actionable next steps through its comprehensive dashboard featuring trend analysis and distribution charts.

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Review Analytics logo
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Software to discover actionable insights about your reviews

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Review Analytics is a tool that allows you to discover actionable insights about your reviews, analyze customer sentiments, and more.

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Insightech logo
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Understand why website users don't convert to grow revenue

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Australian Enterprise Web Analytics Software - Monitor User Journey - View Session Replays of Visitor Web Sessions - Heatmapping and Segmentation of User Data.

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AYA logo
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AI-enabled insights and audience feedback software

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AYA is a cloud-based and AI-enabled instant audience feedback software designed for professionals, startups, and agencies that uses digital twins. It helps define target audience, engage in natural research, and get unbiased insights.

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KARTE logo
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Customer experience tool for the real estate & other sectors

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KARTE is a lead nurturing software designed to help businesses collect, manage, and activate customer data. The platform enables managers to track contacts across various business tools and organize them into custom-designed engagement campaigns.

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Kimola Cognitive logo
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Market research & customer insights platform

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Kimola Cognitive is a machine learning platform to analyze customer feedback. Users are able to create custom models, use gallery of pre-built models, scrape reviews and generate SWOT analysis, product descriptions, powerful marketing materials with GPT.

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sterloCare logo
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sterloCare-Digitize care, Streamline ops, Elevate compliance

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sterloCare is a healthcare solution designed to help hospitals improve service, quality and compliance, and streamline the operations of all departments. It integrates with existing HIS and is available for cloud or on-premise deployment.

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Proto AICX Chat logo
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CX automation for support teams

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Proto is a CX automation platform that enables organisations in emerging markets to automate customer service in over 100 local languages. Proto's natural language processing engine provides leading intent classification for languages such as Kinyarwanda and Twi, with an API for developers.

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EthOS logo
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Great Experiences Start With Great Research

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EthOS brings companies closer to their customers by capturing experiences as they happen through videos, pictures, screen recordings, and text. This rich contextual data gives organizations a deeper understanding of their customers’ real-world experiences.

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Platform One logo
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The next generation of Experience Management.

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Customer experience, staff experience, product experience, brand experience, and insight communities are all available in one location with Platform One, a totally integrated CX platform, for simple access, comprehension, action, and improvement.

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moveXM logo
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Customer satisfaction is no coincidence.

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moveXM is an all-in-one feedback management solution, powered by AI and designed for businesses aiming to enhance customer satisfaction. As a CX pioneer with over 28 years of experience, moveXM serves companies of all sizes, from small businesses to large DAX-listed enterprises.

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Qemotion logo
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Emotional and semantic analysis software

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Qemotion is a cloud-based semantic and emotional analysis solution designed to help businesses evaluate the opinions of employees and customers via a unifed portal. The platform includes artificial intelligence technology, which lets organizations identify customer issues, track ratings and reviews, and take appropriate measures to ensure an optimized customer experience.

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SOGEDES.X logo
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Cloud-based omnichannel call and contact center solution

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SOGEDES.X is an omnichannel cloud solution for inbound, outbound, and blended contact centers. The solution enables companies to inspire customers across channels and to manage customer relationships easily and effectively.

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