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Customer Experience Software - Page 23

Last updated: April 2026

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642 software options

Lokulus logo

Your AI workflow automation partner

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Lokulus' AI-driven workflow automation platform delivers cost effective and personalised customer experiences. The workflows intelligently manage, prioritise and respond to endless customer queries. If it can’t be resolved through automation, it will escalate to the right person.

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CallVU logo

Digital call experience platform for call centers

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CallVU is a call center software designed to help businesses in industries including finance, insurance, telecommunications, and more engage with clients via digital sessions to resolve issues, automate data collection processes using digital forms, and more.

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Touchpoint CX logo

Empower employees to improve customer experience

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Touchpoint CX is a cloud-based customer experience (CX) management platform. It helps amplify voice of customer (VoC) initiatives and convert customer feedback into real-time insights and actions across an entire organization.

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ClearlyRated logo

Fuel your growth with client service excellence.

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ClearlyRated helps professional service firms measure, analyze, and operationalize client experience data to drive growth.

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ConfirmKit  logo

User research platform for teams and product people

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ConfirmKit is a user research platform that helps product organizations of all sizes to discover what their users really want. ConfirmKit helps product teams to conduct, analyze and store qualitative data from user interviews, highlight patterns / trends in data, and ultimately improve their product

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Scuba logo

Transform customer experience with continuous intelligence

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Scuba Analytics is a customer journey analytics tool that allows you to run no-code queries against time-series data, so you can get answers about your most pressing data questions in a matter of seconds. And Scuba can also be provisioned in your cloud provider of choice.

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Evermuse logo

Cloud-based customer experience solution

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Product, Customer Success & Sales team members use Usermuse to record and synthesize conversations with (prospective) users into Product-team relevant signals (e.g., needs, pain points, and sentiment) to guide roadmapping.

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mySQM Customer Service QA logo

FCR Insights Software

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Our customer experience management (CEM) software is specifically built for call centers and designed to measure, track, benchmark, and improve FCR, Csat, NPS, quality assurance, customer service and employee experience.

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Cemantica logo

Customer Journey Management Platform

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Cemantica is a powerful modular platform for users to manage customer experience (CX) programs, build customer journey maps, and integrate voice of the customer (VoC data) all in one

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Echo AI logo

Generative AI based conversation intelligence platform

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Echo AI is a conversation intelligence platform that helps businesses transform customer conversations into insights. Features include AI models, call reviewing and scoring, sentiment analysis, and more.

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OPINATOR logo

Customer experience (CX) management platform

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OPINATOR is a customer experience (CX) management solution designed to help businesses deliver exceptional and personalized experiences. The platform offers a suite of innovative features that enable organizations to boost customer engagement, reduce effort, and drive value at every touchpoint.

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Rapidr logo

Build Remarkable Products by Listening to your Customers.

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Rapidr is a cloud-based customer experience platform, which helps businesses in technology, consulting, and other industries collect and manage user feedback. The solution offers various features such as a feedback portal, collaboration tools, custom branding, access control, voting, private boards, text editor, email notifications, and more. Rapidr also facilitates third-party integration with various applications such as Slack and Intercom.

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Roundesk logo

Telecom and customer relationship software provider

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Roundesk is your partner value generator who accompanies you in your projects of business telecommunications and customer relationship management (CRM), from the thought to the implementation and beyond.

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SMG logo

Changing how brands act on customer + employee insights

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SMG is a leading experience management (XM) provider, accelerating value by changing how brands act on customer + employee insights.

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VeriChannel logo

Secure and unified platform for omni-channel delivery

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VeriChannel offers a secure unified platform that empowers organizations to manage seamless, consistent, and engaging customer journeys across multiple customer touch points including web, mobile, kiosk, and even ATMs. With fully responsive user interfaces, customers and staff can access the system from devices of varying sizes and resolutions.

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Vitaminise logo

Customer Engagement Software for Insurance

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Vitaminise is a next-gen CX automation software consisting of five products developed by DICEUS for insurance companies. It is suitable for insurance companies with multiple insurance products, including health, car, and P&C insurance.

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Screver logo

Customer & Employee Feedback Management Platform

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The leading Feedback Management Platform to engage with customers and employees. For actionable insights in real-time.

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Axialys logo

AI-powered cloud telephony for contact centers

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Axialys offers cloud telephony and artificial intelligence solutions designed for contact centers and customer service teams. The platform includes VoIP telephony, call center management software with real-time supervision and reporting, and AI-powered features such as Voice Pilot for call automation, Voice Assistant chatbot for agent support, and Voice Monitoring for automatic transcription and sentiment analysis. The solution integrates with CRM platforms through CTI connectors and APIs.

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EverAfter logo

Set your partners, prospects and customers up for the right

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EverAfter is a B2B Customer Interface Platform designed to transform engagement with partners, prospects, and customers, ensuring successful journeys and optimal business outcomes. It offers a personalized experience with custom content and data, guiding customers and partners towards their goals.

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Qnvert logo

Cloud-based customer engagement solution

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Qnvert omnichannel customer engagement platform is an advanced solution that helps businesses integrate and engage with customers across all touchpoints. This comprehensive platform offers features like marketing automation, sales analytics, and multi-channel communication tools to deliver an exceptional brand experience and improve customer satisfaction.

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PAM 360 logo

Cloud-based visitor management tool for navigation.

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PAM 360 is a cloud-based visitor management solution that helps businesses streamline visitor navigation via digital signs and interactive maps. The platform offers a suite of software tools and features to optimize customer experience. It offers functions such as real-time information synthesis and contextual routing to manage navigation outcomes for district owners and operators. PAM 360 also provides frictionless journeys, personalized maps, safe places, and device connectivity.

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OMQ logo

Customizable, AI-powered customer service

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OMQ is a suite of cloud-based, artificial intelligence (AI) powered customer service solutions which offer businesses the tools to create custom knowledge bases and dynamic FAQs to encourage customer self service. The platform also automates processes such as ticketing and message response

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INDE BroadcastAR  logo

Interactive 3D Augmented Reality Experience

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INDE Broadcast AR is an augmented reality software which enables users to create customizable, interactive 3D augmented reality experiences on any screen

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Saysimple logo

Dynamic Customer Engagement Platform

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We streamline, automate and track inbound and outbound communication efforts between organizations and their customers.

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FoxMetrics logo

Marketing metric tools for optimizing eCommerce experiences

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FoxMetrics is an eCommerce marketing product suite spanning shopping cart recovery, customer personalization, surveying and analytics for boosting conversions

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