0

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categories Blog & research About us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.

Our commitment

Independent research methodology

Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

Verified user reviews

GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.

Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

How GetApp ensures transparency

GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.

IVR
Real time analytics

Top Rated IVR Software with Real-Time Analytics - Page 6

Last updated: April 2026

1 filter applied

Features

Real-Time Analytics

Call Recording

Multi-Channel Communication

Queue Management

Real-Time Monitoring

Integrated with

Dynamics 365

Meta for Business

Shopify

Twilio

HubSpot CRM

Pricing model

Free

Open Source

Free Trial

One Time License

Subscription

Devices supported

Android

Chromebook

iPad

iPhone

Linux

Mac

Web-based

Windows

Organization types

Freelancers

Large Enterprises

Mid Size Business

Non Profit

Public Administrations

Small Business

User rating

All Reviews

& up

& up

& up

144 software options

Sort by

Sponsored

DCDial

(0)

Contact center solution

DCDial is a contact center solution that helps businesses start making more connections and collect revenue. It allows teams to connect agents with customers in real-time and monitor campaign metrics on a unified interface.

Read more about DCDial

Users also considered

Hammer Cloud Platform

(0)

Automated self-service testing platform

Hammer Cloud Platform is a fully automated self-service testing platform for voice applications and contact center systems. It helps teams quickly
detect and measure performance issues by automating QA, regression, load, and ongoing active testing efforts across the entire development lifecycle.

Read more about Hammer Cloud Platform

Users also considered

IVR Voice Messaging

(0)

Voice Messaging and IVR solution

InterCloud9s Voice Messaging service is intuitive and straightforward to use. Start by uploading or recording a message to be sent to your contacts. Customize your message based on a live answer vs voicemail. With the Interactive Voice Response (IVR) conduct poles or intelligent call routing.

Read more about IVR Voice Messaging

Users also considered

Telecmi

(0)

Business phone system

TeleCMI - provides communication solutions for any business cases. TeleCMI is a modern day business phone system which offers global communication solutions for businesses ranging from startups, SMEs and Enterprises.

Read more about Telecmi

Users also considered

Office24by7

(0)

All-in-One Office Automation Solutions

Office24by7 IVR software allows businesses to design intelligent call flows with no-code configuration. It routes callers to the right teams, captures key inputs, triggers workflows, and ensures faster response times without adding operational complexity.

Read more about Office24by7

Users also considered

Personalized Agent Intelligent Routing (PAIR)

(0)

AI-enabled automated call routing software

PAIR Conversations is an automated call routing solution that uses emotion AI and voice data to match customers with the best-suited agents for specific calls. The system leverages behavioral signal processing and NLP algorithms to create optimal customer-agent pairings based on natural human affinity and rapport. This technology helps organizations improve call outcomes, reduce handling time, and enhance customer satisfaction across sales, support, and collection interactions.

Read more about Personalized Agent Intelligent Routing (PAIR)

Users also considered

EasyGoIVR

(0)

Transform Your Call Center Dynamics with EasyGoIVR.

EasyGoIVR streamlines call management, boosts efficiency, and enhances customer satisfaction.

Read more about EasyGoIVR

Users also considered

*astTECS IVR

(0)

Seamless Conversations, Elevated Experiences

*astTECS IVR optimizes customer-business communication via automation, smart routing, and personalization, enhancing experiences, boosting productivity, and fueling growth.

Read more about *astTECS IVR

Users also considered

AI-Powered Voice Assistants

(0)

Customer experience software for eCommerce businesses

AI-Powered Voice Assistants is a conversational marketing software that helps businesses recognize speech, interpret human language and optimize communications. Administrators can automate various repetitive tasks including insurance premium payment reminders and debt collection processes.

Read more about AI-Powered Voice Assistants

Users also considered

BNA

(0)

The most effective customer engagement tool.

The most effective customer engagement tool to help you enhance your customer satisfaction and increase your sales. Key features include 360º customer view, campaign management, automated suggestions for cross- and upselling, AI-based modules to increase sales opportunities, etc.

Read more about BNA

Users also considered

Akio.CX

(0)

Multi-channel customer relations management platform

Akio.CX is an omnichannel customer relations tool, designed to facilitate web, telephone, email & social media conversations between customers & customer service teams.

Read more about Akio.CX

Users also considered

Voice Solution

(0)

We simplify enterprise communication platform

Voice Solution is a cloud-based telephony solution that helps improve enterprises' communication systems to connect with customers at scale via a multi-channel platform.

Read more about Voice Solution

Users also considered

Voximal

(0)

A phone platform based on Asterisk propulsed by Voximal

Voximal is Asterisk's VoiceXML engine with state-of-the-art of latest text to speech and speech to text on-premise or online offer.

Read more about Voximal

Users also considered

3C Plus

(0)

Call center software for managing telephony operations

3C Plus is a cloud-based platform that helps companies manage telephony operations. It facilitates integration with CRM systems and enables businesses to control operations to gain productivity and prevent resource utilization on unsuccessful calls.

Read more about 3C Plus

Users also considered

AI IP PBX

(0)

Boosting business talk with AI innovation.

astTECS IP PBX is an open-source asterisk platform with all high-end features that make your business easy and efficient. It brings you powerful and cutting-edge AI-Powered PBX solutions, designed to revolutionize your business communication infrastructure.

Read more about AI IP PBX

Users also considered

comdesk

(0)

comdesk is call center software to aid customer service

AI-powered IVR automates calls, reduces workload & improves CX with smart routing, self-service & CRM integration.

Read more about comdesk

Users also considered

SanIVR Bot

(0)

AI-enabled voice bot solution

SAN Softwares' smart IVR Bot with CTI integrations. The SanIVR Bot delivers customized messages, customizable menus, multi-language support, human assistance, and automatic feedback calls. Streamline your customer service and improve your bottom line. Contact SAN Softwares today to learn more.

Read more about SanIVR Bot

Users also considered

CenturionCARES

(0)

Innovative customer experience and contact center software.

For nearly four decades CARES ACD, IVR and PBX software solutions have helped organizations elevate their operational efficiency and deliver superior self-help and live agent experiences to their customers. At CenturionCARES, we understand call center people because we are call center people.

Read more about CenturionCARES

Users also considered

SOGEDES.X

(0)

Cloud-based omnichannel call and contact center solution

SOGEDES.X is an omnichannel cloud solution for inbound, outbound, and blended contact centers. The solution enables companies to inspire customers across channels and to manage customer relationships easily and effectively.

Read more about SOGEDES.X

Users also considered

page 6 of 6

US office

56 Top Gallant Road
Stamford, CT 06902
USA

Registered office

Calle Álava 121
08018 Barcelona,
Spain

For you

Join Sign in Software categories Blog & research

For vendors

Get listed Your account

Our company

About us We're hiring!News Legal Privacy Policy Vulnerability Disclosure Program

© 2010-2026 GetApp. All Rights Reserved.
GetApp is a registered trademark of Nubera eBusiness S.L. Nubera eBusiness uses its own and third-party cookies. By using the website you are accepting the use of these cookies. To get more information about our cookies click here.