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Top Rated Live Chat Software with Interaction Tracking - Page 8

Last updated: April 2026

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209 software options

FuseDesk logo

Help Desk, Support Ticketing, and Messaging Platform

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FuseDesk is your Multi-Channel Live Chat Customer Service Platform empowering your team to meet your prospects and customers where they are from email to support tickets to live chat, FaceBook Messenger, SMS, and beyond. Win more raving fans with the only helpdesk you'll ever need - today.

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Huggy logo

Huggy is a digital tool with intelligent service solutions

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Huggy is an omnichannel customer service solution that makes it possible to centralize messages sent by customers from different channels on a single screen. Companies can build custom service journeys with this tool, from inbound to outbound flows. Available in English, Portuguese, and Spanish.

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Engati logo

Digital Customer experience platform

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Engati is a cloud-based platform for chatbots and LiveChats without the need for programming knowledge. Bots built within can be published across Facebook Messenger, Skype, Viber, Slack, Kik, Telegram, and embedded in websites, and can be used for eCommerce, banking, media, health care, and more.

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Square Messages logo

Messaging system to consolidate all customer communication

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Square Messages is the only messaging hub you need for your business. Send and receive texts, emails, and more all from one place. It's built to work with other tools, so
you can build better relationships.

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inconnect logo

Make Contact. Do Business.

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inConcert Contact Center allows businesses to reach their customers through any channel, including voice and video calls, email, live chat, SMS/text messaging, social networks, WhatsApp, and more. The software aims to provide an outstanding experience and transform every customer interaction.

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Velaro logo

Driving business success through every conversation.

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Turn website visitors into customers with real-time live chat. Proactively engage users, answer questions instantly, and guide them through their journey. Reduce abandoned carts, provide instant support, and keep conversations connected across multiple channels to increase sales and retention.

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Helpshift logo

Digital customer service platform and ticketing system

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Helpshift is a Digital Customer Service platform that tightly integrates messaging, Automation, Bots & AI. Delivers personalized, scalable customer service in your mobile, web, social, and phone channels to increase CSAT and lower cost.

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ClickDesk logo

Live chat for customer support

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ClickDesk is a live support solution for customer service teams which combines live chat, voice chat, help desk & a social toolbar for website customer communications. Support agents can answer queries, transfer tickets, respond to social media posts, & collaborate with one another using ClickDesk.

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insmartbot logo

Serve your customers on all channels with AI.

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Apply cognitive technology to customer service processes. Provide decisive communication channels simultaneously and independently 24/7 at each point of contact, wherever your customers are.

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IMsupporting logo

UK-Hosted Hybrid AI Live Chat for British Businesses

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IMsupporting is a UK-based Hybrid AI live chat platform designed for British businesses. Founded in 2015 in Gloucester, we combine powerful AI automation with seamless human handoff—so customers get instant answers to routine queries while complex issues reach your team directly.

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Onlim logo
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Conversational AI and live chat platform

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Onlim is a conversational AI and live chat tool that helps businesses streamline processes related to intent management, automatic reasoning, knowledge generation, and more. It comes with predefined conversational templates for specific sectors such as tourism, energy suppliers, retailers, and more.

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Chat Breezes logo
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Live chat software

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Chat Breezes is a cloud-based live chat software that helps businesses automate chats, capture customer information, and qualify leads. Teams can label incoming messages automatically based on selected keywords to categorize and prioritize conversations. The platform allows managers to synchronize, share, and sell products directly through chat interactions.

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Mobile Service Cloud logo
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Mobile Service Cloud, for frictionless service experiences

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Provide outstanding online customer service experiences with Mobile Service Cloud. Work together efficiently in one Agent Inbox and engage with your customers via all channels. Boost efficiency, increase productivity, and improve your online customer service with this easy-to-use software solution.

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AskHandle logo
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Personalized AI Support made simple

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AskHandle is a personalized AI support system that utilizes advanced generative AI and natural language processing (NLP). It offers a codeless retrieval augmented generation (RAG) solution, allowing businesses to automate and optimize their customer support seamlessly.

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BuilderComs logo
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Communications management tool for the construction industry

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Stop losing emails and missing text! Get all communication, pictures, and document in one place organized by project.

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Zence Commerce logo
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Digital commerce solution for optimizing shopping via chat

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Zence Commerce enables businesses to recover abandoned carts through automated reminders and offers seamless shopping experiences via WhatsApp. The platform features real-time customer support, personalized interactions based on customer preferences, and a reward system that provides redeemable points when customers achieve brand milestones.

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Thingy logo
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Multimodal AI conversation engine (MAICE)

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Thingy is a conversational engine platform driven by AI technology. The platform aims to humanize interactions with users, offering personalized engagements and streamlining communication to enhance user satisfaction.

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chatarmin.com logo
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WhatsApp Marketing Tool. Charles alternative.

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chatarmin.com is a WhatsApp marketing tool for eCommerce and retail brands.

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Charla logo
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Connect with your visitors instantly with live chat software

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Charla Live Chat connects you with your visitors instantly, so you can respond for all their sales and support needs. Get insights on the visitor profile and conversation history, and respond fast with canned responses and knowledge-based articles.

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Sinch logo
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Text, voice and data communication management software

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Sinch is a communication management platform designed to help businesses in healthcare, retails, travel, customer care, financial services, and media industries engage with the target audience via video and voice. The application enables organizations to utilize messaging APIs to connect with customers via text messages, rich communication services, WhatsApp, Viber, and MMS.

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BOTNATION AI logo
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Artificial intelligence (AI)-based chatbot creation platform

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BOTNATION AI is a cloud-based conversational AI solution designed to help businesses launch and manage chatbots for websites and Facebook pages. With the keyword recommendation engine, users can search and analyze keywords and phrases from customer interactions across multiple advertising campaigns.

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SmartInbox logo
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All-in-one online conversation app for e-commerce businesses

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SmartInbox is an online conversation app for e-commerce businesses that keeps all customer communication in one place. This easy-to-use, automated platform gives e-commerce stores a personalized inbox, enabling them to deliver timely responses for customer requests, status updates, and more.

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Decode logo
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Unified Emotion AI & Consumer Insights Platform

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Validate your campaigns with responses that are unbiased and backed by emotional insights.

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DashCX logo
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Sales chat and automation solution with chatbots

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DashCX is a sales chat and automation solution that helps businesses streamline sales processes and customer experiences. It allows users to create customizable, no-code chatbots that automatically answer customer questions and provide notifications related to orders, payments, and shipping.

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Haber Chat logo
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your go-to platform for managing WhatsApp communications.

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Key features include multi-number management, automated message campaigns, and CRM-level customer tracking. It integrates with over 5000 apps for seamless customization. Enjoy real-time analytics, quick replies, and team collaboration, all in one place. Plus, you can start with a free trial!

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