insmartbot - 2026 Pricing, Features, Reviews & Alternatives

All simple and transactional interactions can be answered both at the same time and separately with natural and open language, allowing for super-efficient understanding between users and the bot, thus facilitating an optimal experience. The bot understands text errors and emojis, can converse in different languages, use regionalisms and send videos, geolocations, gifs, and more!

Scale your customer service during peak times. Automate transactional and simple processes and eliminate waiting times. Our bot has long-term memory so you don't lose the conversation history. It can also refer the most complex queries to agents to optimize their time. And, when the most complex issues are solved, the bot can return to finish the query.

In addition, our bot is easy to integrate with CRM systems or back office applications, which allows us to develop 360º solutions for companies in BPO, Banking, Insurance, Telecommunications, Retail or Utility industries. Self-manage your content as often as you like by applying real-time changes using a low-code platform, consequently avoiding interventions from IT experts. Get assertive metrics so you can take control of performance and adjust or modify what's convenient.

inConcert Conversational Bot helps manage upselling and cross-selling. Offer products intelligently. Use pop-ups to offer alternatives, advise and show complementary products to add to the customers’ cart. You can also actively display customer support when an empty cart is detected.