getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated Speech Analytics Software with Multi-Channel Communication - Page 2

Last updated: April 2026

1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

39 software options

Sprinklr logo

Social media management, analytics & strategy planning.

learn more
Sprinkl offers social media management products to help brands improve their presence on social media, increasing engagement, improving insight and becoming more strategic. It is a social experience management platform with a suite of apps to ensure brand consistency among customers and staff.

Read more about Sprinklr

Users also considered
NiCE CXone logo

Cloud-based contact center software

learn more
Cloud-based contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.

Read more about NiCE CXone

Users also considered
JustCall logo

AI-Powered Customer Communication for Sales & Support Teams

learn more
JustCall’s Speech Analytics delivers transcripts, sentiment, and insights to improve coaching, compliance, and customer satisfaction.

Read more about JustCall

Users also considered
Call Journey logo

AUTOMATED CUSTOMER INTELLIGENCE STORYTELLING

learn more
Advanced, continuous customer intelligence derived directly from customer interactions.

Read more about Call Journey

Users also considered
Vozy logo

Voice AI platform for enterprises

learn more
Vozy transforms the way companies interact with customers through voice assistants and conversational AI.

Read more about Vozy

Users also considered
QEval logo

Quality matters

learn more
Etech QEval is a centralized solution ensuring that customers are treated with equal importance and the contact center has consistent and high CSAT.

Read more about QEval

Users also considered
inspeech logo

Extract the wealth hidden in your client’s voice

learn more
Transform the valuable information contained in the calls you already have into competitive intelligence, customer satisfaction and new business.

Read more about inspeech

Users also considered
inconnect logo

Make Contact. Do Business.

learn more
inConcert Contact Center allows businesses to reach their customers through any channel, including voice and video calls, email, live chat, SMS/text messaging, social networks, WhatsApp, and more. The software aims to provide an outstanding experience and transform every customer interaction.

Read more about inconnect

Users also considered
Cordless logo
(0)

Improve phone support for your customers and your agents

learn more
Modern telephony for customer support teams.

Ready to use in minutes.

Improve phone support for your customers and your agents.

Read more about Cordless

Users also considered
HGS Agent X logo
(0)

Contact Center AI

learn more
HGS Contact Center AI offers cloud-based contact center tools that help streamline processes, improve agent performance, and optimize the hiring & onboarding framework. With HGS Contact Center AI, you pay for only the features your business needs. Schedule a free demo to learn more.

Read more about HGS Agent X

Users also considered
Alvaria Engagement Analytics logo
(0)

Insights into Operational Efficiency & Customer Sentiment

learn more
Alvaria Engagement Analytics is a speech and text analytics engine designed for quality analysts, business analysts and other advanced users to surface valuable insights into quality, operational efficiency and customer sat across all customer communication channels.

Read more about Alvaria Engagement Analytics

Users also considered
Prodigal logo
(0)

Turn Consumer Finance conversations into outcomes.

learn more
Prodigal is a cloud-based Consumer Finance Intelligence solution that analyzes agent and customer conversations to enhance profits, experience, and compliance. Collection agencies, healthcare providers, and lenders depend on Prodigal to unlock insights that drive win-win financial outcomes.

Read more about Prodigal

Users also considered
Telecmi logo
(0)

Business phone system

learn more
TeleCMI - provides communication solutions for any business cases. TeleCMI is a modern day business phone system which offers global communication solutions for businesses ranging from startups, SMEs and Enterprises.

Read more about Telecmi

Users also considered
VoiceOwl logo
(0)

Voiceowl is a Gen-AI Voice Virtual Assistant for Enterprises

learn more
Voiceowl is a purpose-built Gen-AI Voice Virtual Assistant for B2B enterprises across industries, delivering smart conversations for the entire customer journey (from prospecting to customer support).

Read more about VoiceOwl

Users also considered