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inspeech Logo

Extract the wealth hidden in your client’s voice

Table of Contents

inspeech - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

inspeech overview

What is inspeech?

inConcert Speech Analytics allows you to analyze and get valuable information from 100% of your contact center calls simply, quickly and automatically. Thanks to new advances in artificial intelligence, the advanced features you’ve got from inConcert Speech Analytics will have a direct impact on reducing your operating costs and increasing productivity in your contact center, while at the same time significantly improving the customer experience.

This comes as a natural result of the analysis of interactions which detects key aspects of the operation, an impossible – or unfeasible because of the costs and time involved in processing them – task to do otherwise.

Starting price


Alternatives

with better value for money

inspeech’s user interface

Ease of use rating:

inspeech reviews

Overall rating

4.0

/5

1

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1.00/10
Rating distribution

5

4

3

2

1

0

1

0

0

0

inspeech's key features

Most critical features, based on insights from inspeech users:

Natural language processing
Call recording
Customer experience management

All inspeech features

Features rating:

Activity dashboard
API
Audio capture
Auto-Dialer
Automatic call distribution
Automatic transcription
Callback scheduling
Call center management
Caller id
Call logging
Call monitoring
Call recording
Call reporting
Call routing
Call scripting
Call tagging
Call tracking
Call transcription
Call transfer
Call whispering
Categorization/Grouping
Chat/Messaging
Communication management
Compliance management
Computer telephony integration
Contact management
CRM
Customer experience management
Customer Service Analytics
Dashboard
Data import/export
Data security
Inbound call center
Interaction tracking
IVR
Language detection
Manual dialer
Monitoring
Multi-Channel communication
Multi-Channel management
Multi-Language
Natural language processing
Outbound call center
Performance management
Performance metrics
Predictive analytics
Predictive dialer
Progressive dialer
Quality assurance
Real-Time analytics
Reporting/Analytics
Reporting & statistics
Self service portal
Sentiment analysis
Speech-to-Text analysis
Third-Party integrations
Visual analytics
Voice recognition

inspeech alternatives

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15

/user

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Starting from

999

Per month

Free trial
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Features
Value for Money
Customer Support

inspeech support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Knowledge Base
Phone Support
FAQs/Forum

Training options

Videos
Documentation
Webinars

inspeech FAQs

Related categories