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Speech Analytics
Slack

Speech Analytics Software

Last updated: April 2026

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Features

Third-Party Integrations

Computer Telephony Integration

Multi-Language

Multi-Channel Communication

Automatic Call Distribution

Integrated with

Slack

Zoho CRM

HubSpot CRM

Pricing model

Free

Open Source

Free Trial

One Time License

Subscription

Devices supported

Android

Chromebook

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Linux

Mac

Web-based

Windows

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Large Enterprises

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Small Business

User rating

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15 software options

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Sponsored

Leexi

4.9

(35)

5

31

4

4

3

0

2

0

1

0

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

AI-enabled conversational intelligence platform

Leexi is a cloud-based conversational intelligence platform that helps businesses analyze, summarize, and transcribe audio and video calls. With its AI-powered meeting summary and automated note-taking features, it enables teams to optimize sales, telephony, and video conferencing operations.

Read more about Leexi

Users also considered

Outdoo AI

4.9

(16)

5

14

4

2

3

0

2

0

1

0

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

AI Roleplay and Coaching Platform for Customer-Facing Teams

Outdoo is a unified AI roleplay and coaching platform for real customer conversations, connecting practice to performance through roleplay, interaction analysis, and structured reinforcement that drives consistent execution across customer-facing teams.

Read more about Outdoo AI

Users also considered

Gong.io

4.8

(560)

5

466

4

84

3

7

2

2

1

1

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Revenue intelligence technology for sales teams

Gong.io is a revenue intelligence platform that enables stakeholders to centralize all revenue workflows, providing actionable insights and streamlining processes with purpose-built AI. Gong's capabilities include Gong Forecast, which enhances revenue operating rhythm with increased customer data to drive forecast accuracy and actionable insights across the organization.

Read more about Gong.io

Users also considered

Modjo

4.7

(60)

5

42

4

18

3

0

2

0

1

0

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Conversation intelligence software for business teams.

Gain valuable insights into field activities at scale using our advanced conversational intelligence platform and supercharge your sales team's performance.

Read more about Modjo

Users also considered

CTM

4.6

(157)

5

116

4

32

3

6

2

1

1

2

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Conversation analytics for marketing attribution

CTM provides conversation analytics software that helps businesses track which marketing campaigns drive conversions across calls, chats, forms, and texts. The platform features AI-driven insights that analyze customer conversations to uncover preferences and behaviors, while offering workflow automation tools to streamline sales pipelines through intelligent call routing and lead management capabilities.

Read more about CTM

Users also considered

XM for Customer Experience

4.6

(255)

5

180

4

62

3

11

2

1

1

1

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Customer experience management (CXM) platform

Qualtrics CustomerXM is a customer experience management platform that helps businesses collect feedback from across multiple channels and improve the customer journey. Key features include personalized consumer insights, trend analysis, digital reputation management, and behavior-based predictions.

Read more about XM for Customer Experience

Users also considered

Chorus

4.5

(67)

5

42

4

21

3

2

2

1

1

1

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Capture, transcribe & analyze sales team calls & meetings

Chorus is the leader in conversation intelligence and an integral part of ZoomInfo’s (NASDAQ: ZI) leading modern go-to-market software. Chorus’ Conversation Intelligence Platform identifies and helps revenue teams replicate the performance of top-performing reps by analyzing their sales meetings.

Read more about Chorus

Users also considered

Sprinklr

4.3

(90)

5

42

4

34

3

11

2

1

1

2

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Social media management, analytics & strategy planning.

Sprinkl offers social media management products to help brands improve their presence on social media, increasing engagement, improving insight and becoming more strategic. It is a social experience management platform with a suite of apps to ensure brand consistency among customers and staff.

Read more about Sprinklr

Users also considered

JustCall

4.1

(224)

5

109

4

70

3

20

2

12

1

13

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

AI-Powered Customer Communication for Sales & Support Teams

JustCall’s Speech Analytics delivers transcripts, sentiment, and insights to improve coaching, compliance, and customer satisfaction.

Read more about JustCall

Users also considered

Vozy

4.0

(7)

5

3

4

3

3

0

2

0

1

1

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Voice AI platform for enterprises

Vozy transforms the way companies interact with customers through voice assistants and conversational AI.

Read more about Vozy

Users also considered

Stratifyd

(0)

Augmented intelligence (AI) and data analytics platform

Stratifyd is an augmented intelligence and data analytics platform which helps businesses collect, analyze, and visualize unstructured and structured customer data in real-time. Using the AI-enabled speech analytics solution, customer care representatives can develop transcripts of call recordings.

Read more about Stratifyd

Users also considered

Bliro

(0)

B2B sales teams with field reps and complex sales cycles.

Bliro is the digital assistant for field sales. Prep, notes, CRM updates, visit reports, and follow-ups - all automated.

Read more about Bliro

Users also considered

Sybill

(0)

Emotionally aware video call assistant for sales teams.

Sybill captures your buyer's verbal and non-verbal signals (body language, gaze, expressions) on calls in the context of the conversation to flag buying signals, warning signs, and what's resonating with them. Accelerate revenue with a much deeper insight into their mindset than you've ever had.

Read more about Sybill

Users also considered

Cordless

(0)

Improve phone support for your customers and your agents

Modern telephony for customer support teams.

Ready to use in minutes.

Improve phone support for your customers and your agents.

Read more about Cordless

Users also considered

Mihup Interaction Analytics

(0)

Conversation analytics software for contact centers

MIA is a conversation analytics application that unlocks insights from business conversations by automating analysis & audits across 100% customer - agent conversations in contact centers.

Read more about Mihup Interaction Analytics

Users also considered

Related categories

Speech Recognition

Customer Experience

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