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Gong.io

Revenue intelligence technology for sales teams

Table of Contents

Is this product right for your business?

Find out with a

Gong.io - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: March 2026

Gong.io overview

Based on 560 verified user reviews

What is Gong.io?

By industry, Gong.io reviewers are most commonly professionals in computer software (38%). The most frequent use case for Gong.io cited by reviewers is call recording (83% of reviewers).

What are the most popular integrations for Gong.io?

The Gong.io integrations most frequently cited by reviewers are: Salesforce Sales Cloud (a CRM product rated 4.9 out of 5 for its integration with Gong.io) and Zoom Workplace (a video conferencing product, 5.0).

Starting price

Alternatives

with better value for money

Pros & Cons

Call Review

Call Transcription

Call Recording

Data Analysis

Navigation

Recording Management

Gong.io’s user interface

Ease of use rating:

4.8

(560)

Gong.io pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

1-2(3)

3-4(91)

5(466)

What do users say about Gong.io?

By industry, Gong.io reviewers are most commonly professionals in computer software (38%). The most frequent use case for Gong.io cited by reviewers is call recording (83% of reviewers).

Select to learn more

Who uses Gong.io?

Based on 560 verified user reviews.

Company size

Midsize Businesses

Small Businesses

Enterprises

Top industries

Computer Software

Hospitality

Information Services

Banking

Others

Use cases

Call Recording

Sales Engagement Platform

Sales Coaching

Speech Analytics

Sales Intelligence

Gong.io's key features

Most critical features, based on insights from Gong.io users:

Recording

4.8

(71)

Call monitoring

4.6

(14)

Call tagging

4.5

(50)

Automatic call distribution

4.0

(2)

Event triggered actions

4.4

(27)

File transfer

4.3

(17)

All Gong.io features

Features rating:

4.7

(560)

Activity dashboard

(0)

Activity monitoring

(0)

Activity tracking

(0)

AI/Machine learning

4.0

(7)

Alerts/Escalation

(0)

Alerts/Notifications

4.0

(1)

Archiving & retention

4.6

(48)

Assessment management

4.4

(13)

Audio capture

4.5

(2)

Automatic call distribution

4.0

(2)

Automatic outbound dialer

(0)

Automatic transcription

(0)

Budgeting/Forecasting

(0)

Business process automation

5.0

(1)

Call monitoring

4.6

(14)

Call recording

4.9

(85)

Call reporting

(0)

Call scripting

3.0

(1)

Call tagging

4.5

(50)

Call tracking

4.6

(8)

Call transcription

(0)

Chat Transcript

(0)

Code-free development

4.9

(7)

Collaboration tools

4.4

(5)

Commenting/Notes

(0)

Communication management

4.0

(1)

Competitive analysis

(0)

Conferencing

(0)

Contact management

4.8

(6)

Content management

4.5

(20)

Contextual guidance

4.5

(2)

Conversation intelligence

4.7

(9)

Correlation Analysis

(0)

CRM

4.5

(2)

CRM integration

(0)

Customizable fields

(0)

Customizable reports

(0)

Customizable templates

(0)

Dashboard

(0)

Dashboard creation

(0)

Data management

5.0

(2)

Data visualization

5.0

(1)

Deal management

(0)

Email alerts

(0)

Email management

(0)

Email templates

(0)

Employee coaching tools

(0)

Employee scheduling

(0)

Engagement tracking

3.8

(4)

Event triggered actions

4.4

(27)

Feedback management

(0)

File transfer

4.3

(17)

For call centers

(0)

Forecasting

(0)

For sales teams/organizations

4.6

(17)

Goal management

(0)

Graphical data presentation

(0)

Integrations management

(0)

Interaction tracking

(0)

Keyword filtering

(0)

Labor forecasting

(0)

Meeting management

4.0

(2)

Mobile access

3.7

(3)

Mobile app

(0)

Multi-Channel communication

3.7

(3)

Multi-Language

(0)

Natural language processing

4.4

(7)

Natural language search

(0)

Notes management

(0)

Onboarding

4.6

(7)

On-Demand recording

4.5

(59)

Opportunity management

(0)

Performance management

4.5

(23)

Performance metrics

4.1

(26)

Personalization

(0)

Pipeline management

(0)

Pipeline reports

(0)

Playbooks

(0)

Predictive analytics

5.0

(1)

Process/Workflow automation

(0)

Productivity analysis

(0)

Prospecting tools

4.0

(1)

Real-Time data

(0)

Recommendations

(0)

Recording

4.8

(71)

Reminders

(0)

Reporting/Analytics

4.6

(28)

Reporting & statistics

4.5

(12)

Role-Based permissions

(0)

Sales activity management

5.0

(1)

Sales automation

5.0

(1)

Sales onboarding & training

1.0

(1)

Sales pipeline management

3.0

(1)

Sales reports

(0)

Sales trend analysis

5.0

(2)

Scheduled recording

4.7

(48)

Search/Filter

4.7

(6)

Self-Service search

5.0

(2)

Sentiment analysis

4.2

(10)

Speech recognition

4.1

(9)

Speech-to-Text analysis

5.0

(2)

Statistical analysis

(0)

Tagging

(0)

Task management

(0)

Third-Party integrations

4.6

(17)

Training management

4.7

(23)

Trend analysis

5.0

(1)

Video conferencing

(0)

Visual analytics

(0)

Workflow management

5.0

(2)

Gong.io alternatives

Gong.io

4.8

(560)

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.7

Features

4.7

Value for Money

4.6

Customer Support

4.7

Fathom

5.0

(807)

learn more

Starting from

/user

Per month

Free trial

Free version

Ease of Use

5.0

Features

4.9

Value for Money

4.9

Customer Support

5.0

Clari Copilot

4.7

(314)

learn more

Starting from

1080

/user

Per year

Free trial

Free version

Ease of Use

4.8

Features

4.6

Value for Money

4.7

Customer Support

4.7

Outreach

4.4

(308)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.2

Features

4.4

Value for Money

4.2

Customer Support

4.1

Gong.io integrations (82)

Integrations rated by users

We looked at 560 user reviews to identify which products are mentioned as Gong.io integrations and how users feel about them.

Salesforce Sales Cloud

Integration rating: 4.8 (23)

Zoom Workplace

Integration rating: 5.0 (13)

Google Meet

Integration rating: 5.0 (4)

HubSpot CRM

Integration rating: 4.3 (4)

“L'intégration HubSpot est vitale pour automatiser le flux de données. Elle synchronise instantanément les leads qualifiés et les scores d'intention, évitant la saisie manuelle et les doublons CRM.”

Hervé G.

CEO

Microsoft Outlook

Integration rating: 5.0 (3)

Gmail

Integration rating: 4.7 (3)

Gong.io support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Email/Help Desk

FAQs/Forum

Knowledge Base

Chat

Training options

Documentation

Live Online

Webinars

Videos

Gong.io FAQs

Q. What is Gong.io used for?

Gong.io is a revenue intelligence platform that enables stakeholders to centralize all revenue workflows, providing actionable insights and streamlining processes with purpose-built AI. Gong.io's capabilities include Gong Forecast, which enhances revenue operating rhythm with increased customer data to drive forecast accuracy and actionable insights across the organization. Gong Engage reimagines sales engagement with AI, eliminating redundant tasks, providing accurate CRM data, and personalizing engagement strategies to build a converting pipeline. The Gong data engine enables teams to streamline data management, automate data capture, mapping, and protection across the revenue lifecycle to provide complete customer visibility without manual effort. Gong AI delivers insights based on customer interactions across tech stacks, mapping to business contexts to inform critical decisions. The platform offers a suite of tools tailored for various revenue roles. Sales managers can guide reps to closed-won deals with targeted coaching and accurate pipeline health assessments. Sellers can grow pipelines with personalized engagement at scale. RevOps teams can build best-in-class revenue operations by driving measurable, consistent performance. Enablement professionals can create targeted training and track initiative contributions to revenue growth. Customer success teams can proactively identify churn risks, expansion opportunities, and streamline account handoffs. Gong's comprehensive feature set, integrations, and resources empower revenue teams to unlock their full potential.

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