18 Cores Tracker - 2026 Pricing, Features, Reviews & Alternatives

18 Cores Tracker is a web-based workflow management platform that consolidates customer support, sales pipelines, project tasks, bug tracking, and fully custom workflows into a single shared workspace. Accessible from any browser including mobile, with nothing to install, it targets individuals, small teams, and growing or established organizations across any industry. Workspace templates cover common use cases such as support tickets, sales opportunities, project tasks, and issue tracking, while fully custom workflows allow user-defined record names, steps, and categories to accommodate domains like e-commerce order management, nonprofit grant tracking, hiring, facilities management, events, and repair shops.

Each record in 18 Cores Tracker carries a description, owner, priority, due date, file and video attachments, threaded comments, and a full status history, keeping all context in one place. A dashboard surfaces active, overdue, and high-priority records alongside a personal queue, with filtering by status, assignee, category, product, or contact. A built-in contacts list supports follow-up date tracking, last-contacted logging, call/email/meeting activity logging, and CSV import from Google Contacts, Outlook, and Salesforce. Additional tools include Markdown notes, personal to-dos with priorities and due dates, and period-over-period reports.

Pricing is transparent and per-seat, with a free plan available indefinitely for up to three users requiring no credit card. All plans include unlimited records, steps, categories, and templates, with no overage charges on paid tiers and no data loss on downgrade. API access is available on Starter and Pro plans. Pro adds public sharing. An MCP-based integration layer allows external AI applications that support the Model Context Protocol, such as Claude Code or Codex, to list, search, read, create, and update records and contacts, log calls, add comments, and advance records to their next step, all operating within the user's existing permissions and chosen workspace.