360io - 2026 Pricing, Features, Reviews & Alternatives

360io is a white-label patient engagement platform that enables healthcare practices to deploy fully branded mobile applications for iOS and Android devices. The platform serves as a comprehensive patient communication and practice management solution designed specifically for medical clinics, surgical practices and aesthetic medicine providers seeking to maintain direct patient relationships under a unified brand identity. It offers a HIPAA-compliant alternative to generic patient portals and third-party communication tools by delivering secure messaging, document management, electronic signatures and payment processing through custom branded applications typically available within thirty days of implementation.

The white-label functionality extends to all patient-facing touchpoints by displaying practice logos, brand elements and custom links throughout the user experience. The electronic signature capability allows practices to collect legally binding, HIPAA-ready signatures on consent forms and other documents directly within the branded environment. The patient portal can be embedded within practice websites to provide around the clock access to medical records, forms and secure messaging channels. The Smart Notes feature enables staff to append chronological documentation to patient profiles creating searchable timelines of visits, procedures, forms and images that can be filtered by keyword, tag or date.

The platform supports multiple team configurations through the Groups feature which organizes staff and data into separate operational spaces for different departments or service lines. Shared folder functionality provides centralized document repositories accessible to both staff members and patients. The categories and flags system uses color coded labels to organize patients, files and procedures according to practice workflows with visual indicators for urgent cases or follow up requirements. Advanced data masking capabilities conceal sensitive information such as phone numbers, email addresses or identification numbers from selected staff members while preserving complete record integrity. The educational reels feature supports the delivery of procedure videos, before and after galleries and live surgical content without content removal restrictions. Integrated payment processing allows practices to retain one hundred percent of transaction fees within the branded application. The integrated storefront functionality supports membership programs, treatment packages and product sales through the mobile application.

The platform operates under a signed Business Associate Agreement to ensure compliance with HIPAA regulations and implements data protection controls to address GDPR and industry specific standards. The solution does not require external URLs or phone numbers within the application environment and provides secure third party integration capabilities through its API framework. The modular design enables healthcare organizations to align the platform with existing workflows and regulatory requirements without reliance on generic software offerings.