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Atendio
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI assistant for WhatsApp, Instagram, FB & calls in Mexico
Table of Contents
Atendio - 2026 Pricing, Features, Reviews & Alternatives
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Last updated: September 2026
Atendio overview
What is Atendio?
Atendio is an AI assistant platform for small and medium businesses in Mexico. Valentina, the AI assistant, responds to WhatsApp, Instagram, and Facebook Messenger messages within seconds, 24 hours a day, 7 days a week — without needing to hire additional staff.
What Atendio does:
- Instantly answers WhatsApp, Instagram, and Messenger, including after hours
- Automatically books appointments into the business's calendar (Google Calendar)
- Makes outbound AI voice calls to follow up with prospects, and answers inbound calls
- Qualifies leads and captures contact information
- Responds using the business's own information: pricing, services, hours, required documents, FAQs
Mexican invoicing: Atendio is a Mexican company (AMAIA CONSULTANT S.A. de C.V.) and issues CFDI 4.0 — Mexico's official electronic invoice, stamped with the SAT. This makes the subscription tax-deductible and VAT-creditable for registered businesses, something a foreign-billed provider generally cannot offer.
Plans: Básico $1,990 MXN/month (WhatsApp text only), Pro $3,890 MXN/month (adds AI voice, automatic scheduling, Instagram and Messenger), Empresarial from $7,990 MXN/month (multi-line, multi-user portal). Prices plus 16% VAT.
Atendio serves businesses across sectors including medical and dental practices, spas and salons, restaurants, accounting firms, notaries and law firms, and real estate (with its own dedicated product line and pricing).
Starting price
per month
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Atendio’s user interface
Atendio reviews
Overall rating
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- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend1.00/10
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Atendio's key features
Most critical features, based on insights from Atendio users:
All Atendio features
Features rating:
Atendio pricing
Pricing plans
Pricing details:
Empresarial (Enterprise)
No pricing info
Features included:
- Unlimited IA agents across all channels
- Multi-user portal with case tracking
- Departmental workflows
- Agent metrics with automatic PDF reports
- Unlimited conversation history
- Dedicated account manager
- SLA response time of 4 hours
User opinions about Atendio price and value
Value for money rating:
Atendio integrations (3)
Top integrations
Atendio support options
Typical customers
Platforms supported
Support options
Training options
Atendio FAQs
Atendio has the following typical customers:
Small Business, Freelancers
Q. Does Atendio support mobile devices?
Atendio supports the following devices:
Android, iPhone, iPad
Q. What level of support does Atendio offer?
Atendio offers the following support options:
Email/Help Desk, Chat, Phone Support, 24/7 (Live rep), Knowledge Base, FAQs/Forum