Cabica - 2026 Pricing, Features, Reviews & Alternatives

Cabica is a cloud-based taxi dispatch and booking platform designed for taxi and private hire operators in the UK. It consolidates dispatch operations, driver management, passenger booking, payment processing and compliance tracking into a single white label system. The platform addresses the requirements of small to large firms seeking to replace legacy desktop software and maintain branded driver and passenger applications without complex infrastructure or per-booking commissions.

At its core, the real-time dispatch console provides schedulers with a live fleet map displaying GPS vehicle locations, booking statuses and driver availability across operational areas. It supports immediate, scheduled and recurring trips, including multiple-stop itineraries. Automated dispatch assigns trips to the nearest eligible driver by evaluating zone proximity and applies cascading assignments when coverage is limited. The console offers search across active and historical bookings, keyboard shortcuts and adjustable display modes. The driver application runs on Android or iOS devices and delivers branded job notifications with one-tap acceptance, GPS navigation handoff and an earnings overview that details gross fares, commission deductions, gratuities and payout summaries. This application also includes in-application messaging and an emergency assistance feature. The passenger interface comprises a branded mobile application and web-based booking portal that presents live fare estimates by vehicle category, driver tracking with estimated arrival notifications, stored addresses and payment methods, digital receipts and promotional code redemption.

The integrated payment framework leverages Stripe for card transactions with pre-authorization at booking and settlement at trip completion. It accommodates automated refunds for cancellations, alternative payment methods such as cash and metered fares, texted payment requests, driver payout processing, loyalty credit management and corporate account invoicing. Fleet and compliance modules track licence documentation, insurance certifications and vehicle inspection records with automated expiry notifications. These modules also facilitate driver onboarding workflows, assign vehicle capability profiles, monitor performance ratings and configure commission parameters on an individual basis.

Operators configure zone and tariff structures through a map-based editor that defines operational boundaries and applies rate schedules by area, vehicle type and time of day. Dynamic rules for wait times and traffic conditions can be established to adjust fares according to operational needs. Branding elements such as firm name, colour scheme and logo replace platform identifiers to create a cohesive operator experience across dispatch, driver and passenger environments. The solution requires no on-premise servers or dedicated hardware, as all management functions run within a web browser. Deployment involves workflow alignment sessions, zone mapping, data migration and interface theming. The platform delivers purpose-built interfaces for dispatch management, driver operations, passenger booking and administrative analytics.