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Love the support and assistance that you get when you need it. They know your needs and are great at assisting and teaching to better enhance your company.
My only complaint is the drop down boxes. They do not disappear on their own and the logout tab is directly under the mobile message tab so you accidentally log out if your not careful.
It's awesome not having to make nightly calls to confirm the next day's rides and the drivers love the portable interface. And I enjoy it too, makes my life a LOT easier.
Other dislike, cost of downloading application onto tablet, as well as the restrictions on the number of logins/seats, especially given the monthly cost that we pay.
Is working perfectly for this agency and saving us a ton of money. Customer service is on top of any and all questions or concerns and They are always there to help if needed.
Often times the server lags and we are locked out for a few minutes. I also don't enjoy how trip validation will sometimes not detect problems with the mileage and times.
Outstanding customer service. We've suggested a few features and the company was very responsive and incorporated them.
There is no ETA to locations if you manually schedule.
The ease of operation for both administrative staff and dispatchers makes this software a good fit for our organization.
An excellent system with the BEST customer service I have seen in a long time.
It is easy to use and clean interface. It is also pretty reliable.
I like how easy it is to navigate through the system. I also like that I am able to look up who placed or typed a rider's info in.
This software is user friendly, efficient, perfect for small or larger agencies.
CTS is the best routing software on the market right now.
Overall, TripMaster is a good software that I would recommend to anyone just getting into this industry. The cost is high, but hopefully will go down at some point.
The ability to track live data from the vehicles using the tablet based operating software. Office staff can send updates to vehicles by the click of a button.
Love the support and assistance that you get when you need it. They know your needs and are great at assisting and teaching to better enhance your company.
My only complaint is the drop down boxes. They do not disappear on their own and the logout tab is directly under the mobile message tab so you accidentally log out if your not careful.
It's awesome not having to make nightly calls to confirm the next day's rides and the drivers love the portable interface. And I enjoy it too, makes my life a LOT easier.
Other dislike, cost of downloading application onto tablet, as well as the restrictions on the number of logins/seats, especially given the monthly cost that we pay.
Is working perfectly for this agency and saving us a ton of money. Customer service is on top of any and all questions or concerns and They are always there to help if needed.
Often times the server lags and we are locked out for a few minutes. I also don't enjoy how trip validation will sometimes not detect problems with the mileage and times.
Outstanding customer service. We've suggested a few features and the company was very responsive and incorporated them.
There is no ETA to locations if you manually schedule.
The ease of operation for both administrative staff and dispatchers makes this software a good fit for our organization.
An excellent system with the BEST customer service I have seen in a long time.
It is easy to use and clean interface. It is also pretty reliable.
I like how easy it is to navigate through the system. I also like that I am able to look up who placed or typed a rider's info in.
This software is user friendly, efficient, perfect for small or larger agencies.
CTS is the best routing software on the market right now.
Overall, TripMaster is a good software that I would recommend to anyone just getting into this industry. The cost is high, but hopefully will go down at some point.
The ability to track live data from the vehicles using the tablet based operating software. Office staff can send updates to vehicles by the click of a button.
Love the support and assistance that you get when you need it. They know your needs and are great at assisting and teaching to better enhance your company.
My only complaint is the drop down boxes. They do not disappear on their own and the logout tab is directly under the mobile message tab so you accidentally log out if your not careful.
It's awesome not having to make nightly calls to confirm the next day's rides and the drivers love the portable interface. And I enjoy it too, makes my life a LOT easier.
Other dislike, cost of downloading application onto tablet, as well as the restrictions on the number of logins/seats, especially given the monthly cost that we pay.
Is working perfectly for this agency and saving us a ton of money. Customer service is on top of any and all questions or concerns and They are always there to help if needed.
Often times the server lags and we are locked out for a few minutes. I also don't enjoy how trip validation will sometimes not detect problems with the mileage and times.
Outstanding customer service. We've suggested a few features and the company was very responsive and incorporated them.
There is no ETA to locations if you manually schedule.
The ease of operation for both administrative staff and dispatchers makes this software a good fit for our organization.
An excellent system with the BEST customer service I have seen in a long time.
It is easy to use and clean interface. It is also pretty reliable.
I like how easy it is to navigate through the system. I also like that I am able to look up who placed or typed a rider's info in.
This software is user friendly, efficient, perfect for small or larger agencies.
CTS is the best routing software on the market right now.
Overall, TripMaster is a good software that I would recommend to anyone just getting into this industry. The cost is high, but hopefully will go down at some point.
The ability to track live data from the vehicles using the tablet based operating software. Office staff can send updates to vehicles by the click of a button.
I self-implemented so the ability to quickly extend the package with flows was great.
Salesforce, sometimes when opening up a new case, can be slow. That is my only complaint.
Record every activity and calculate our daily, monthly and yearly performance which not only helps the management , but also helps in our personal growth in the channel.
The user experience from the field engineer side using the IPhone app our team has heard a lot of complaints on how the notification is not loud enough and where notifications are not seen.
I absolutely love Salesforce. Salesforce helps my work day go by with ease.
There are a lot of forms to fill out to get the software running correctly. 6 months in and we still are battling some bugs.
I particularly recommend for small and medium scale organizations to use this app which helps them economically and mentally also.
I strongly dislike that FSL's "Out of the Box" and extremely generic.
I love that there is virtually, even if our few field techs don't have internet.
Field Service Lightning has a beautiful interface for my team to find and schedule our field engineers to get to our customer sites.
Field Service Lighting is by far a great product. It keeps all my files separate and organized.
This includes our ability to increase service revenue through multi-trip work orders, and cut costs with tighter management of our inventory.
I self-implemented so the ability to quickly extend the package with flows was great.
Salesforce, sometimes when opening up a new case, can be slow. That is my only complaint.
Record every activity and calculate our daily, monthly and yearly performance which not only helps the management , but also helps in our personal growth in the channel.
The user experience from the field engineer side using the IPhone app our team has heard a lot of complaints on how the notification is not loud enough and where notifications are not seen.
I absolutely love Salesforce. Salesforce helps my work day go by with ease.
There are a lot of forms to fill out to get the software running correctly. 6 months in and we still are battling some bugs.
I particularly recommend for small and medium scale organizations to use this app which helps them economically and mentally also.
I strongly dislike that FSL's "Out of the Box" and extremely generic.
I love that there is virtually, even if our few field techs don't have internet.
Field Service Lightning has a beautiful interface for my team to find and schedule our field engineers to get to our customer sites.
Field Service Lighting is by far a great product. It keeps all my files separate and organized.
This includes our ability to increase service revenue through multi-trip work orders, and cut costs with tighter management of our inventory.
I self-implemented so the ability to quickly extend the package with flows was great.
Salesforce, sometimes when opening up a new case, can be slow. That is my only complaint.
Record every activity and calculate our daily, monthly and yearly performance which not only helps the management , but also helps in our personal growth in the channel.
The user experience from the field engineer side using the IPhone app our team has heard a lot of complaints on how the notification is not loud enough and where notifications are not seen.
I absolutely love Salesforce. Salesforce helps my work day go by with ease.
There are a lot of forms to fill out to get the software running correctly. 6 months in and we still are battling some bugs.
I particularly recommend for small and medium scale organizations to use this app which helps them economically and mentally also.
I strongly dislike that FSL's "Out of the Box" and extremely generic.
I love that there is virtually, even if our few field techs don't have internet.
Field Service Lightning has a beautiful interface for my team to find and schedule our field engineers to get to our customer sites.
Field Service Lighting is by far a great product. It keeps all my files separate and organized.
This includes our ability to increase service revenue through multi-trip work orders, and cut costs with tighter management of our inventory.
Customizing any searches etc that I need. I personally recommend Rose Rocket for the overall ability and functionality for the industry.
Roserocket is the least of our technical problems as a transportation company. It's hard to complain when no one is.
Functionality day in and day out has been simple and easy to use, it has added efficiencity, productivity and the ability to take on new business with ease.
I hate that it will result in 10,000 tags being present, but it still serves the necessary use case.
Customer support team is excellent. Tons of positives in this product, to get through your work seamlessly.
The core functionalities of the TMS are built around an LTL provider (we are deal primarily in full-truckload), which make some of the information unintuitive and/or confusing to carriers.
How easy it is to use and set up. Everything is perfectly organized and we all know where to start our days within roserocket.
Still needs work on city and lane recognition and correctly applying rates (eg Barrie should not take Toronto rates). The ability or lack thereof to go back and correct "human error.
Ease of use and logic in operation will improve our efficiencies.
The simplicity of using the product is amazing.
Order booking has saved the company employees and money. The integration with Google search has saved on guessing of hours of operation and phone numbers.
Very satisfied with the product overall. Was very easy to get set up and we were running all of our business through the system within days.
The ease of use, as well as the ability for my clients to input their own orders. Uploading Tariffs saves us time and money.
Rose Rocket makes my day easier. I can move around in this software with ease.
From the day of integration the system work flawlessly.
Invoicing has saved the company time and money as well, leaving more time for corrective billing on the first time.
This is where support rep ([SENSITIVE CONTENT]) took over and made your product change from okay to rather great.
Building loads, track/trace, and automatic invoicing make our lives a lot easier compared to our previous software. Please keep the personal touch as you grow larger.
Customizing any searches etc that I need. I personally recommend Rose Rocket for the overall ability and functionality for the industry.
Roserocket is the least of our technical problems as a transportation company. It's hard to complain when no one is.
Functionality day in and day out has been simple and easy to use, it has added efficiencity, productivity and the ability to take on new business with ease.
I hate that it will result in 10,000 tags being present, but it still serves the necessary use case.
Customer support team is excellent. Tons of positives in this product, to get through your work seamlessly.
The core functionalities of the TMS are built around an LTL provider (we are deal primarily in full-truckload), which make some of the information unintuitive and/or confusing to carriers.
How easy it is to use and set up. Everything is perfectly organized and we all know where to start our days within roserocket.
Still needs work on city and lane recognition and correctly applying rates (eg Barrie should not take Toronto rates). The ability or lack thereof to go back and correct "human error.
Ease of use and logic in operation will improve our efficiencies.
The simplicity of using the product is amazing.
Order booking has saved the company employees and money. The integration with Google search has saved on guessing of hours of operation and phone numbers.
Very satisfied with the product overall. Was very easy to get set up and we were running all of our business through the system within days.
The ease of use, as well as the ability for my clients to input their own orders. Uploading Tariffs saves us time and money.
Rose Rocket makes my day easier. I can move around in this software with ease.
From the day of integration the system work flawlessly.
Invoicing has saved the company time and money as well, leaving more time for corrective billing on the first time.
This is where support rep ([SENSITIVE CONTENT]) took over and made your product change from okay to rather great.
Building loads, track/trace, and automatic invoicing make our lives a lot easier compared to our previous software. Please keep the personal touch as you grow larger.
Customizing any searches etc that I need. I personally recommend Rose Rocket for the overall ability and functionality for the industry.
Roserocket is the least of our technical problems as a transportation company. It's hard to complain when no one is.
Functionality day in and day out has been simple and easy to use, it has added efficiencity, productivity and the ability to take on new business with ease.
I hate that it will result in 10,000 tags being present, but it still serves the necessary use case.
Customer support team is excellent. Tons of positives in this product, to get through your work seamlessly.
The core functionalities of the TMS are built around an LTL provider (we are deal primarily in full-truckload), which make some of the information unintuitive and/or confusing to carriers.
How easy it is to use and set up. Everything is perfectly organized and we all know where to start our days within roserocket.
Still needs work on city and lane recognition and correctly applying rates (eg Barrie should not take Toronto rates). The ability or lack thereof to go back and correct "human error.
Ease of use and logic in operation will improve our efficiencies.
The simplicity of using the product is amazing.
Order booking has saved the company employees and money. The integration with Google search has saved on guessing of hours of operation and phone numbers.
Very satisfied with the product overall. Was very easy to get set up and we were running all of our business through the system within days.
The ease of use, as well as the ability for my clients to input their own orders. Uploading Tariffs saves us time and money.
Rose Rocket makes my day easier. I can move around in this software with ease.
From the day of integration the system work flawlessly.
Invoicing has saved the company time and money as well, leaving more time for corrective billing on the first time.
This is where support rep ([SENSITIVE CONTENT]) took over and made your product change from okay to rather great.
Building loads, track/trace, and automatic invoicing make our lives a lot easier compared to our previous software. Please keep the personal touch as you grow larger.
The thing I liked most about the program is it is easy to use and if an issue arrives the customer service is amazing and excess able immediately.
Otherwise, he did not mention any changed on my previous contract, but the price. I regret to sign it because I was completely deceived by him.
I love the ease of getting reports for my IFTA information. Anytime I have had to call I get great help.
Reports difficult to combine for a full-service report (such as an IFTA audit). The dashcam feature is annoying, it doesn't always work, and right now is out of service.
The daily logs are easly to find and down load. The tracking works awesome, the fact that all my info is at my finger tips so i don't have to walk to each truck is awesome.
Very slow to implement changes/fixes/new features. Mobil App for Manager has terrible units view (Grouping units under one dot its craziness).
It’s been pretty easy dealing with Keeptruckin. Prices have been good & any issues with equipment has been resolved in a timely manner.
There had been some issues due to Canadian ELD laws that we struggled with.
KeepTruckin is very user friendly and my drivers like it better than other devices out there.
Getting the drivers set up with the ELD's was so easy. I love that there are so many FAQ pages, with helpful visuals, makes it easy for both admin and drivers to refer to.
What I like most is the wealth of notifications you can get from this application. The app keeps you informed even if you are not logged into it.
Those folks have helped us with great patience. They have always been pleasant to work with.
Integrations that works great for our customers and us. Easy to use for Drivers and main thing ELD Works great.
Price, dependability and ease of use are all what makes KeepTruckin one of the best out there.
If you have to have and ELD this one is a good choice for the ease of reporting, inspection mode, compliance, customer service.
The KeepTruckin software is extremely user friendly which is what I like most about it. Driver tracking is simple and accurate.
This is one of KT's best features, size doesn't seem to matter, and it's not too expensive for a small operator. Who has to operate with the same requirements or regulations as the larger operator.
Easy to use, user friendly simple to integrate with our system.
The thing I liked most about the program is it is easy to use and if an issue arrives the customer service is amazing and excess able immediately.
Otherwise, he did not mention any changed on my previous contract, but the price. I regret to sign it because I was completely deceived by him.
I love the ease of getting reports for my IFTA information. Anytime I have had to call I get great help.
Reports difficult to combine for a full-service report (such as an IFTA audit). The dashcam feature is annoying, it doesn't always work, and right now is out of service.
The daily logs are easly to find and down load. The tracking works awesome, the fact that all my info is at my finger tips so i don't have to walk to each truck is awesome.
Very slow to implement changes/fixes/new features. Mobil App for Manager has terrible units view (Grouping units under one dot its craziness).
It’s been pretty easy dealing with Keeptruckin. Prices have been good & any issues with equipment has been resolved in a timely manner.
There had been some issues due to Canadian ELD laws that we struggled with.
KeepTruckin is very user friendly and my drivers like it better than other devices out there.
Getting the drivers set up with the ELD's was so easy. I love that there are so many FAQ pages, with helpful visuals, makes it easy for both admin and drivers to refer to.
What I like most is the wealth of notifications you can get from this application. The app keeps you informed even if you are not logged into it.
Those folks have helped us with great patience. They have always been pleasant to work with.
Integrations that works great for our customers and us. Easy to use for Drivers and main thing ELD Works great.
Price, dependability and ease of use are all what makes KeepTruckin one of the best out there.
If you have to have and ELD this one is a good choice for the ease of reporting, inspection mode, compliance, customer service.
The KeepTruckin software is extremely user friendly which is what I like most about it. Driver tracking is simple and accurate.
This is one of KT's best features, size doesn't seem to matter, and it's not too expensive for a small operator. Who has to operate with the same requirements or regulations as the larger operator.
Easy to use, user friendly simple to integrate with our system.
The thing I liked most about the program is it is easy to use and if an issue arrives the customer service is amazing and excess able immediately.
Otherwise, he did not mention any changed on my previous contract, but the price. I regret to sign it because I was completely deceived by him.
I love the ease of getting reports for my IFTA information. Anytime I have had to call I get great help.
Reports difficult to combine for a full-service report (such as an IFTA audit). The dashcam feature is annoying, it doesn't always work, and right now is out of service.
The daily logs are easly to find and down load. The tracking works awesome, the fact that all my info is at my finger tips so i don't have to walk to each truck is awesome.
Very slow to implement changes/fixes/new features. Mobil App for Manager has terrible units view (Grouping units under one dot its craziness).
It’s been pretty easy dealing with Keeptruckin. Prices have been good & any issues with equipment has been resolved in a timely manner.
There had been some issues due to Canadian ELD laws that we struggled with.
KeepTruckin is very user friendly and my drivers like it better than other devices out there.
Getting the drivers set up with the ELD's was so easy. I love that there are so many FAQ pages, with helpful visuals, makes it easy for both admin and drivers to refer to.
What I like most is the wealth of notifications you can get from this application. The app keeps you informed even if you are not logged into it.
Those folks have helped us with great patience. They have always been pleasant to work with.
Integrations that works great for our customers and us. Easy to use for Drivers and main thing ELD Works great.
Price, dependability and ease of use are all what makes KeepTruckin one of the best out there.
If you have to have and ELD this one is a good choice for the ease of reporting, inspection mode, compliance, customer service.
The KeepTruckin software is extremely user friendly which is what I like most about it. Driver tracking is simple and accurate.
This is one of KT's best features, size doesn't seem to matter, and it's not too expensive for a small operator. Who has to operate with the same requirements or regulations as the larger operator.
Easy to use, user friendly simple to integrate with our system.
The pass off to the Customer Service team was seamless and they rock. Special thanks to [sensitive content hidden] for keeping tabs on us to ensure our experience was and remains extremely favorable.
The only real thing I dislike from PortPro, is that they only came out 2 years ago and not earlier.
The best part was the willingness of the staff to implement customer needs and recommendations. Eventually they may be less receptive, which happens the larger a company gets.
Dray work in today's world is filled with countless variables and problems. Every item can be integrated, monitored, measured and managed.
Their professional team, assembled by PortPro leadership, guided us through the onboarding process and provided excellent support for our day-to-day operations.
THE MASS UPLOAD OR ORDER ENTRY FEATURE NOT ABLE TO ENTER MORE THAN 1 AT A TIME AND CSV FUNCTION TAKES TOO MUCH TIME. FAST PACED ENVIORNMENT IS CRITICAL TO THE OPERATIONS.
Great trucking software that keeps getting better.
Since we onboarded with PortPro in October, we have experienced a seamless integration process that made us feel like part of the PortPro family.
They are quick to respond and will work tirelessly to solve any problem you may have. This system has given me freedom and the confidence I can manage my business from anywhere on the planet.
The best part of this software is that it is intuitive set up and use. It puts options, buttons, check boxes in places that make it flow and easy to use.
I love that you can set moves up with a driver without dispatching the move to the driver app immediately.
USER FRIENDLY - TRACKING - ORDER ENTRY IS EASY MANNUAL OR AI.
The ability to link port logins through an API to check container and shipment status as well as the DO AI Scrapping to limit data entry time.
The pass off to the Customer Service team was seamless and they rock. Special thanks to [sensitive content hidden] for keeping tabs on us to ensure our experience was and remains extremely favorable.
The only real thing I dislike from PortPro, is that they only came out 2 years ago and not earlier.
The best part was the willingness of the staff to implement customer needs and recommendations. Eventually they may be less receptive, which happens the larger a company gets.
Dray work in today's world is filled with countless variables and problems. Every item can be integrated, monitored, measured and managed.
Their professional team, assembled by PortPro leadership, guided us through the onboarding process and provided excellent support for our day-to-day operations.
THE MASS UPLOAD OR ORDER ENTRY FEATURE NOT ABLE TO ENTER MORE THAN 1 AT A TIME AND CSV FUNCTION TAKES TOO MUCH TIME. FAST PACED ENVIORNMENT IS CRITICAL TO THE OPERATIONS.
Great trucking software that keeps getting better.
Since we onboarded with PortPro in October, we have experienced a seamless integration process that made us feel like part of the PortPro family.
They are quick to respond and will work tirelessly to solve any problem you may have. This system has given me freedom and the confidence I can manage my business from anywhere on the planet.
The best part of this software is that it is intuitive set up and use. It puts options, buttons, check boxes in places that make it flow and easy to use.
I love that you can set moves up with a driver without dispatching the move to the driver app immediately.
USER FRIENDLY - TRACKING - ORDER ENTRY IS EASY MANNUAL OR AI.
The ability to link port logins through an API to check container and shipment status as well as the DO AI Scrapping to limit data entry time.
The pass off to the Customer Service team was seamless and they rock. Special thanks to [sensitive content hidden] for keeping tabs on us to ensure our experience was and remains extremely favorable.
The only real thing I dislike from PortPro, is that they only came out 2 years ago and not earlier.
The best part was the willingness of the staff to implement customer needs and recommendations. Eventually they may be less receptive, which happens the larger a company gets.
Dray work in today's world is filled with countless variables and problems. Every item can be integrated, monitored, measured and managed.
Their professional team, assembled by PortPro leadership, guided us through the onboarding process and provided excellent support for our day-to-day operations.
THE MASS UPLOAD OR ORDER ENTRY FEATURE NOT ABLE TO ENTER MORE THAN 1 AT A TIME AND CSV FUNCTION TAKES TOO MUCH TIME. FAST PACED ENVIORNMENT IS CRITICAL TO THE OPERATIONS.
Great trucking software that keeps getting better.
Since we onboarded with PortPro in October, we have experienced a seamless integration process that made us feel like part of the PortPro family.
They are quick to respond and will work tirelessly to solve any problem you may have. This system has given me freedom and the confidence I can manage my business from anywhere on the planet.
The best part of this software is that it is intuitive set up and use. It puts options, buttons, check boxes in places that make it flow and easy to use.
I love that you can set moves up with a driver without dispatching the move to the driver app immediately.
USER FRIENDLY - TRACKING - ORDER ENTRY IS EASY MANNUAL OR AI.
The ability to link port logins through an API to check container and shipment status as well as the DO AI Scrapping to limit data entry time.
If you are looking for route management look no further. The team is fantastic to deal with and their product is outstanding.
No reporting at all, we really need reports about zip codes, cities, vehicles, drivers, etc.
I love how you can schedule and pre-schedule deliveries with peace of mind. The text notifications to clients to track the orders is a great feature.
I don't have any thing that I don't like about Cigo.
Great system to use if you want to route vehicles for the most effective time travel and great to track each delivery as well.
It has been great overall, the platform is extremely simple to use and very fluid. Their customer service just made everything better.
Ease of use, accuracy, and efficient routing. Couldn't be a better solution for delivery management.
The software is easy to navigate once you go through training, and it is easy to train additional team members how to operate. Highly recommend their services.
Excellent Tool with an excellent customer service.
Has been a big help for our shipping department.
I like that the Cigo Tracking app has all the tools I need to have to schedule and control our deliveries are all in one easy to use place.
Cigo has elevated our customer service experience providing accurate timeframes, arrival windows and live updates that our clients love.
If you are looking for route management look no further. The team is fantastic to deal with and their product is outstanding.
No reporting at all, we really need reports about zip codes, cities, vehicles, drivers, etc.
I love how you can schedule and pre-schedule deliveries with peace of mind. The text notifications to clients to track the orders is a great feature.
I don't have any thing that I don't like about Cigo.
Great system to use if you want to route vehicles for the most effective time travel and great to track each delivery as well.
It has been great overall, the platform is extremely simple to use and very fluid. Their customer service just made everything better.
Ease of use, accuracy, and efficient routing. Couldn't be a better solution for delivery management.
The software is easy to navigate once you go through training, and it is easy to train additional team members how to operate. Highly recommend their services.
Excellent Tool with an excellent customer service.
Has been a big help for our shipping department.
I like that the Cigo Tracking app has all the tools I need to have to schedule and control our deliveries are all in one easy to use place.
Cigo has elevated our customer service experience providing accurate timeframes, arrival windows and live updates that our clients love.
If you are looking for route management look no further. The team is fantastic to deal with and their product is outstanding.
No reporting at all, we really need reports about zip codes, cities, vehicles, drivers, etc.
I love how you can schedule and pre-schedule deliveries with peace of mind. The text notifications to clients to track the orders is a great feature.
I don't have any thing that I don't like about Cigo.
Great system to use if you want to route vehicles for the most effective time travel and great to track each delivery as well.
It has been great overall, the platform is extremely simple to use and very fluid. Their customer service just made everything better.
Ease of use, accuracy, and efficient routing. Couldn't be a better solution for delivery management.
The software is easy to navigate once you go through training, and it is easy to train additional team members how to operate. Highly recommend their services.
Excellent Tool with an excellent customer service.
Has been a big help for our shipping department.
I like that the Cigo Tracking app has all the tools I need to have to schedule and control our deliveries are all in one easy to use place.
Cigo has elevated our customer service experience providing accurate timeframes, arrival windows and live updates that our clients love.
Pros and Cons from Booking Tool Limo/Shuttle users
+11
It is worth every penny I’ve paid for it, it is very economical and no gimmicks. The customer support is awesome, I get help for my needs if any and it’s instant.
Years ago there was a problem with calculating. Which the problem was resolved.
It helps you to book shuttles to airports. You can also use it to book nice cars during celebrations.
Some bugs are taking places if you make a lot of manipulation on that system.
It's very easy set up, customers love simplicity and it's very worth of every money.
Customer service is fast and friendly and in all the years of using the Booking Tool, I can count on one hand any issues we have had and they were corrected super fast.
Excellent service and overall the perfect for our industry.
As testing it once in a while, I love the speed of action of the system.
Helps run my Buisness I like how customers are put on the calendar.
The Booking Tool allows our customers to book with ease online without help.
For ease of use and set up The Booking Tool is very easy to send our customers to. We also use it often so we know exactly how it is working when we send our customers there.
I like everything easy to use my customer said is easy to book.
The customer support is phenomenal and the ability of the product to adapt to my daily needs is also phenomenal.
Very easy and transparent for our customers to use. Administrative site is also easy to navigate.
It is worth every penny I’ve paid for it, it is very economical and no gimmicks. The customer support is awesome, I get help for my needs if any and it’s instant.
Years ago there was a problem with calculating. Which the problem was resolved.
It helps you to book shuttles to airports. You can also use it to book nice cars during celebrations.
Some bugs are taking places if you make a lot of manipulation on that system.
It's very easy set up, customers love simplicity and it's very worth of every money.
Customer service is fast and friendly and in all the years of using the Booking Tool, I can count on one hand any issues we have had and they were corrected super fast.
Excellent service and overall the perfect for our industry.
As testing it once in a while, I love the speed of action of the system.
Helps run my Buisness I like how customers are put on the calendar.
The Booking Tool allows our customers to book with ease online without help.
For ease of use and set up The Booking Tool is very easy to send our customers to. We also use it often so we know exactly how it is working when we send our customers there.
I like everything easy to use my customer said is easy to book.
The customer support is phenomenal and the ability of the product to adapt to my daily needs is also phenomenal.
Very easy and transparent for our customers to use. Administrative site is also easy to navigate.
It is worth every penny I’ve paid for it, it is very economical and no gimmicks. The customer support is awesome, I get help for my needs if any and it’s instant.
Years ago there was a problem with calculating. Which the problem was resolved.
It helps you to book shuttles to airports. You can also use it to book nice cars during celebrations.
Some bugs are taking places if you make a lot of manipulation on that system.
It's very easy set up, customers love simplicity and it's very worth of every money.
Customer service is fast and friendly and in all the years of using the Booking Tool, I can count on one hand any issues we have had and they were corrected super fast.
Excellent service and overall the perfect for our industry.
As testing it once in a while, I love the speed of action of the system.
Helps run my Buisness I like how customers are put on the calendar.
The Booking Tool allows our customers to book with ease online without help.
For ease of use and set up The Booking Tool is very easy to send our customers to. We also use it often so we know exactly how it is working when we send our customers there.
I like everything easy to use my customer said is easy to book.
The customer support is phenomenal and the ability of the product to adapt to my daily needs is also phenomenal.
Very easy and transparent for our customers to use. Administrative site is also easy to navigate.
Our experience with eFORCE has been great. They have a solid product and excellent customer support.
We changed over to EFORCE in 2009 due to the lack of Customer Service in our old system. These are willing to listen to our issued, challenges and what we need for our agency.
So far we have experienced only good things with our system. It is user friendly and all of our officers love it.
Being a smaller town, not close to anyone using this software at the time, proved to be more difficult.
EFORCE is an excellent company that provides excellent software and support.
The only thing right now that is making my life difficult is how slow it is to make changes and enter a case.
We appreciate them being so personable and willing to help. Even with things that are not in the "contract" per se.
There were quite a few glitches (which can be expected on first time use), and difficulties with it being server based.
Any time we have had an issue, tech support is there to take care of it. We have a positive relationship with the eFORCE staff and tech's.
It is very user friendly. I like the fact that I can open an entire report into one document.
It has been very useful for me, as an administrator, to make presentations to the board of trustees to show the need for additional man power, equipment, etc.
The Officers did like the inventory and report part of this program.
The officers did like the inventory side of the program, along with the reporting side. If they could have integrated that part with Cop Sync, they probably would have.
Our experience with eFORCE has been great. They have a solid product and excellent customer support.
We changed over to EFORCE in 2009 due to the lack of Customer Service in our old system. These are willing to listen to our issued, challenges and what we need for our agency.
So far we have experienced only good things with our system. It is user friendly and all of our officers love it.
Being a smaller town, not close to anyone using this software at the time, proved to be more difficult.
EFORCE is an excellent company that provides excellent software and support.
The only thing right now that is making my life difficult is how slow it is to make changes and enter a case.
We appreciate them being so personable and willing to help. Even with things that are not in the "contract" per se.
There were quite a few glitches (which can be expected on first time use), and difficulties with it being server based.
Any time we have had an issue, tech support is there to take care of it. We have a positive relationship with the eFORCE staff and tech's.
It is very user friendly. I like the fact that I can open an entire report into one document.
It has been very useful for me, as an administrator, to make presentations to the board of trustees to show the need for additional man power, equipment, etc.
The Officers did like the inventory and report part of this program.
The officers did like the inventory side of the program, along with the reporting side. If they could have integrated that part with Cop Sync, they probably would have.
Our experience with eFORCE has been great. They have a solid product and excellent customer support.
We changed over to EFORCE in 2009 due to the lack of Customer Service in our old system. These are willing to listen to our issued, challenges and what we need for our agency.
So far we have experienced only good things with our system. It is user friendly and all of our officers love it.
Being a smaller town, not close to anyone using this software at the time, proved to be more difficult.
EFORCE is an excellent company that provides excellent software and support.
The only thing right now that is making my life difficult is how slow it is to make changes and enter a case.
We appreciate them being so personable and willing to help. Even with things that are not in the "contract" per se.
There were quite a few glitches (which can be expected on first time use), and difficulties with it being server based.
Any time we have had an issue, tech support is there to take care of it. We have a positive relationship with the eFORCE staff and tech's.
It is very user friendly. I like the fact that I can open an entire report into one document.
It has been very useful for me, as an administrator, to make presentations to the board of trustees to show the need for additional man power, equipment, etc.
The Officers did like the inventory and report part of this program.
The officers did like the inventory side of the program, along with the reporting side. If they could have integrated that part with Cop Sync, they probably would have.
Fantastic easy to use software. Love the edit function and cost keeping of the loads moved.
I have also used your IFTA and been told by the state of Georgia the figures were wrong for my 1st quarter. If I get another letter stating the same thing, I will have to cancel my svc.
Overall, I did not have any major issues. Its a great product that's affordable for businesses.
There are a lot of pertinent features that are missing from this software that is needed for the trucking community.
I've really enjoyed the software and customer service was great when I needed a function explained to me.
No Quick-books integration or import/export options available available. Can not use for Freight Brokerage.
It is great that TruckingOffice is cloud-based so I can access from anywhere.
It's not cost effective to pay the $50 fee for a late fee and pay extra for your IFTA svc. I have emailed cust svc about this twice with no response.
Customer service was great a few things we didn't understand 1 call and they stepped us through the issue...Problem solved.
Were able to get reports in basic and full format pdf form, this has been a great help for us.
It's not complicated and does not take up all my time, when I'm not driving, to keep up on my company. Love the quickbooks exports so I don't have to re-enter all the information.
All in all - Our experience since implementing TruckingOffice has been very positive. It is an easy program to get familiar with & use.
We have increased the loads that we are able to carry for our partners as well as saved money because we are able to select fleets that will be most cost-effective for us/our partner.
I love that this software is catered towards truckers and trucking companies. It get easy to use and bet detailed.
What I liked most about this software was the simplicity of it. I'm not very tech savvy so I need something to run my accounts and busniess smoothly.
The most useful features for me are the dispatching, adding expenses via the ELD, getting accurate RPM via the integration.
The most useful features for me are the dispatching, adding expenses via the ELD, getting accurate RPM via the integration.
It's simple to get started, and the interface is easy to use. It is a very basic platform and layout.
Fantastic easy to use software. Love the edit function and cost keeping of the loads moved.
I have also used your IFTA and been told by the state of Georgia the figures were wrong for my 1st quarter. If I get another letter stating the same thing, I will have to cancel my svc.
Overall, I did not have any major issues. Its a great product that's affordable for businesses.
There are a lot of pertinent features that are missing from this software that is needed for the trucking community.
I've really enjoyed the software and customer service was great when I needed a function explained to me.
No Quick-books integration or import/export options available available. Can not use for Freight Brokerage.
It is great that TruckingOffice is cloud-based so I can access from anywhere.
It's not cost effective to pay the $50 fee for a late fee and pay extra for your IFTA svc. I have emailed cust svc about this twice with no response.
Customer service was great a few things we didn't understand 1 call and they stepped us through the issue...Problem solved.
Were able to get reports in basic and full format pdf form, this has been a great help for us.
It's not complicated and does not take up all my time, when I'm not driving, to keep up on my company. Love the quickbooks exports so I don't have to re-enter all the information.
All in all - Our experience since implementing TruckingOffice has been very positive. It is an easy program to get familiar with & use.
We have increased the loads that we are able to carry for our partners as well as saved money because we are able to select fleets that will be most cost-effective for us/our partner.
I love that this software is catered towards truckers and trucking companies. It get easy to use and bet detailed.
What I liked most about this software was the simplicity of it. I'm not very tech savvy so I need something to run my accounts and busniess smoothly.
The most useful features for me are the dispatching, adding expenses via the ELD, getting accurate RPM via the integration.
The most useful features for me are the dispatching, adding expenses via the ELD, getting accurate RPM via the integration.
It's simple to get started, and the interface is easy to use. It is a very basic platform and layout.
Fantastic easy to use software. Love the edit function and cost keeping of the loads moved.
I have also used your IFTA and been told by the state of Georgia the figures were wrong for my 1st quarter. If I get another letter stating the same thing, I will have to cancel my svc.
Overall, I did not have any major issues. Its a great product that's affordable for businesses.
There are a lot of pertinent features that are missing from this software that is needed for the trucking community.
I've really enjoyed the software and customer service was great when I needed a function explained to me.
No Quick-books integration or import/export options available available. Can not use for Freight Brokerage.
It is great that TruckingOffice is cloud-based so I can access from anywhere.
It's not cost effective to pay the $50 fee for a late fee and pay extra for your IFTA svc. I have emailed cust svc about this twice with no response.
Customer service was great a few things we didn't understand 1 call and they stepped us through the issue...Problem solved.
Were able to get reports in basic and full format pdf form, this has been a great help for us.
It's not complicated and does not take up all my time, when I'm not driving, to keep up on my company. Love the quickbooks exports so I don't have to re-enter all the information.
All in all - Our experience since implementing TruckingOffice has been very positive. It is an easy program to get familiar with & use.
We have increased the loads that we are able to carry for our partners as well as saved money because we are able to select fleets that will be most cost-effective for us/our partner.
I love that this software is catered towards truckers and trucking companies. It get easy to use and bet detailed.
What I liked most about this software was the simplicity of it. I'm not very tech savvy so I need something to run my accounts and busniess smoothly.
The most useful features for me are the dispatching, adding expenses via the ELD, getting accurate RPM via the integration.
The most useful features for me are the dispatching, adding expenses via the ELD, getting accurate RPM via the integration.
It's simple to get started, and the interface is easy to use. It is a very basic platform and layout.
The overall experience has been pretty good. Most importantly, the experience with the support team has been amazing.
Is when new updates are made, it kinda hard to do any work in always, the problem is that information will not be saved or can be uploaded few time.
We are thrilled to use the platform. It is amazing It helped our business out a lot.
There is nothing to complain about. There are 1 or 2 things that are not the greatest but they are far from being bad.
Highly responsive customer service and sales folks as well as the ability to design custom functionality are probably the biggest selling points. We've liked working with their team.
My team is grateful becuase it’s making their operations move faster and easier…syned info, etc. Although it did take a minute to learn and get used to, I’m glad we switched.
Easy to use, move between departments, clear and nice UI, you can see all the information related to specific load, driver.
It helps our team work effectively and efficient on every load. We are able to provide customers and carriers the service they needs with out a process.
From dispatch to drivers, billing, accounting and safety, all our team members adapted quickly and well to the technology. Pretty easy to use and highly easy to cross-train on.
This is a must have product people to work with in the company of great get quick responses and quick solutions if there's ever need to be one.
I wish we had it years ago. I would recommend this to anybody who owns a trucking company.
The automation and the ease of use has helped us be more efficient.
That it is web-based and that it integrates with many other trucking software.I really like that rate confirmations become loads in a few minutes without much effort of the sales agents.
It's easy to use, they can implement every our idea in Alvy's , in order to be easier for our team to work and grow, you can integrate Alvys with our customers and apps we use for tracking.
The overall experience has been pretty good. Most importantly, the experience with the support team has been amazing.
Is when new updates are made, it kinda hard to do any work in always, the problem is that information will not be saved or can be uploaded few time.
We are thrilled to use the platform. It is amazing It helped our business out a lot.
There is nothing to complain about. There are 1 or 2 things that are not the greatest but they are far from being bad.
Highly responsive customer service and sales folks as well as the ability to design custom functionality are probably the biggest selling points. We've liked working with their team.
My team is grateful becuase it’s making their operations move faster and easier…syned info, etc. Although it did take a minute to learn and get used to, I’m glad we switched.
Easy to use, move between departments, clear and nice UI, you can see all the information related to specific load, driver.
It helps our team work effectively and efficient on every load. We are able to provide customers and carriers the service they needs with out a process.
From dispatch to drivers, billing, accounting and safety, all our team members adapted quickly and well to the technology. Pretty easy to use and highly easy to cross-train on.
This is a must have product people to work with in the company of great get quick responses and quick solutions if there's ever need to be one.
I wish we had it years ago. I would recommend this to anybody who owns a trucking company.
The automation and the ease of use has helped us be more efficient.
That it is web-based and that it integrates with many other trucking software.I really like that rate confirmations become loads in a few minutes without much effort of the sales agents.
It's easy to use, they can implement every our idea in Alvy's , in order to be easier for our team to work and grow, you can integrate Alvys with our customers and apps we use for tracking.
The overall experience has been pretty good. Most importantly, the experience with the support team has been amazing.
Is when new updates are made, it kinda hard to do any work in always, the problem is that information will not be saved or can be uploaded few time.
We are thrilled to use the platform. It is amazing It helped our business out a lot.
There is nothing to complain about. There are 1 or 2 things that are not the greatest but they are far from being bad.
Highly responsive customer service and sales folks as well as the ability to design custom functionality are probably the biggest selling points. We've liked working with their team.
My team is grateful becuase it’s making their operations move faster and easier…syned info, etc. Although it did take a minute to learn and get used to, I’m glad we switched.
Easy to use, move between departments, clear and nice UI, you can see all the information related to specific load, driver.
It helps our team work effectively and efficient on every load. We are able to provide customers and carriers the service they needs with out a process.
From dispatch to drivers, billing, accounting and safety, all our team members adapted quickly and well to the technology. Pretty easy to use and highly easy to cross-train on.
This is a must have product people to work with in the company of great get quick responses and quick solutions if there's ever need to be one.
I wish we had it years ago. I would recommend this to anybody who owns a trucking company.
The automation and the ease of use has helped us be more efficient.
That it is web-based and that it integrates with many other trucking software.I really like that rate confirmations become loads in a few minutes without much effort of the sales agents.
It's easy to use, they can implement every our idea in Alvy's , in order to be easier for our team to work and grow, you can integrate Alvys with our customers and apps we use for tracking.
Easy to use, relatively cheap, amazing support team always willing to help and very kind, has a lot of features available to make it super effective and useful for me.
Technical problems from day-to-day - poor quality. It really makes you mad if you are in a hurry, but app just crashes.
Daily use of the software is user friendly and easy to learn. Some great features like route optimisation and customisable PODs.
We had multiple shipments, no routing device, we did manually, we routed manually, we started using GSM, and all changed to drag and drop, much convinient.
Support is great, integrations team are very easy to work with and the software overall is very robust.
IT is new and I have to figure out how things work. I also have to overcome all negativity from other users.
Also, the real-time tracking is a godsend, keeping us informed about our courier team's movements, reducing uncertainties, and helping us keep our customers informed.
Its have manny issue its many time crash and not working many vendors like huawei and oppo phones. Many time its not get GPS locations.
By far the best logistics software we’ve used, with very helpful and knowledgeable customer service.
Excellent onboarding & training. Extremely competitive features compared to other 3x priced platform.
All team of programists on GsmTask side is very responsive and clearly they can address every issue straight away.
It's super easy to use from adding tasks to complete them as a driver.
Brings about the ideal result. Magnificent course streamlining capacity and simple intuitive assignment the executive's framework.
It squizes a ten hour job to 3.5 hours. Drivers, choose it, i myself googled many apps, the most convienient and the easy i found is GSMtasks, worth it, go for it.
I would recommend this software to small businesses that do not need to customize that much.
Cheapest by far for the features available. You pay less money and get more features as compared to OptimoRoute , OnFleet or Routific and any other so called "top 10" route panning software.
Easy to use, relatively cheap, amazing support team always willing to help and very kind, has a lot of features available to make it super effective and useful for me.
Technical problems from day-to-day - poor quality. It really makes you mad if you are in a hurry, but app just crashes.
Daily use of the software is user friendly and easy to learn. Some great features like route optimisation and customisable PODs.
We had multiple shipments, no routing device, we did manually, we routed manually, we started using GSM, and all changed to drag and drop, much convinient.
Support is great, integrations team are very easy to work with and the software overall is very robust.
IT is new and I have to figure out how things work. I also have to overcome all negativity from other users.
Also, the real-time tracking is a godsend, keeping us informed about our courier team's movements, reducing uncertainties, and helping us keep our customers informed.
Its have manny issue its many time crash and not working many vendors like huawei and oppo phones. Many time its not get GPS locations.
By far the best logistics software we’ve used, with very helpful and knowledgeable customer service.
Excellent onboarding & training. Extremely competitive features compared to other 3x priced platform.
All team of programists on GsmTask side is very responsive and clearly they can address every issue straight away.
It's super easy to use from adding tasks to complete them as a driver.
Brings about the ideal result. Magnificent course streamlining capacity and simple intuitive assignment the executive's framework.
It squizes a ten hour job to 3.5 hours. Drivers, choose it, i myself googled many apps, the most convienient and the easy i found is GSMtasks, worth it, go for it.
I would recommend this software to small businesses that do not need to customize that much.
Cheapest by far for the features available. You pay less money and get more features as compared to OptimoRoute , OnFleet or Routific and any other so called "top 10" route panning software.
Easy to use, relatively cheap, amazing support team always willing to help and very kind, has a lot of features available to make it super effective and useful for me.
Technical problems from day-to-day - poor quality. It really makes you mad if you are in a hurry, but app just crashes.
Daily use of the software is user friendly and easy to learn. Some great features like route optimisation and customisable PODs.
We had multiple shipments, no routing device, we did manually, we routed manually, we started using GSM, and all changed to drag and drop, much convinient.
Support is great, integrations team are very easy to work with and the software overall is very robust.
IT is new and I have to figure out how things work. I also have to overcome all negativity from other users.
Also, the real-time tracking is a godsend, keeping us informed about our courier team's movements, reducing uncertainties, and helping us keep our customers informed.
Its have manny issue its many time crash and not working many vendors like huawei and oppo phones. Many time its not get GPS locations.
By far the best logistics software we’ve used, with very helpful and knowledgeable customer service.
Excellent onboarding & training. Extremely competitive features compared to other 3x priced platform.
All team of programists on GsmTask side is very responsive and clearly they can address every issue straight away.
It's super easy to use from adding tasks to complete them as a driver.
Brings about the ideal result. Magnificent course streamlining capacity and simple intuitive assignment the executive's framework.
It squizes a ten hour job to 3.5 hours. Drivers, choose it, i myself googled many apps, the most convienient and the easy i found is GSMtasks, worth it, go for it.
I would recommend this software to small businesses that do not need to customize that much.
Cheapest by far for the features available. You pay less money and get more features as compared to OptimoRoute , OnFleet or Routific and any other so called "top 10" route panning software.
Easy to use, great reliability. We all use it here at my company.
That when your free trial stops with no warning it erases All your route from a personal email.
As a Realtor, it is always challenging to plan a route to show many properties that is most effective. Route4me is perfect for planning my showings.
SMS are not working well (very badly actually). Cannot manage orders (only stops).
Responsive, feature-rich and backed by good customer support.
They did not follow each other in order. Also after a stop has been completed the user is not sure of or unclear as to which way to proceed to begin the next stop.
Route4Me is an excelllent app that everybody who’s working for a big company like me should use it cause it’s not too expensive and it helps a lot.
Some of the analytics are unavailable, again, unless you pay fo them.
Easy to use it gets us where we have to go in superb order.
User friendly interface with plenty of options for routing. The platform offers very good level of options for routing small to medium size fleet.
Allows me to enter desired destinations, then each destination can be organized based on selected criteria by “Replanning the Route. This makes my daily driving more efficient and cost effective.
It is easy to used and it is good for the price.
Our experience has been terrific. We manage the delivery of pantry foods to over 1000 households per week for several different food pantries.
Good app to connect with all divicesIntegration with other products.
I have always had a good experience with Route4Me.
Built a route manually real easy using the current location data. Lots of features i have not had the chance to play with.
We like that it is integrated through our BMS software.
Though Route4Me was quite user friendly, I did need get some technical support on a couple of occasions to fine tune my particular needs and they were very friendly and helpful.
Easy to use, great reliability. We all use it here at my company.
That when your free trial stops with no warning it erases All your route from a personal email.
As a Realtor, it is always challenging to plan a route to show many properties that is most effective. Route4me is perfect for planning my showings.
SMS are not working well (very badly actually). Cannot manage orders (only stops).
Responsive, feature-rich and backed by good customer support.
They did not follow each other in order. Also after a stop has been completed the user is not sure of or unclear as to which way to proceed to begin the next stop.
Route4Me is an excelllent app that everybody who’s working for a big company like me should use it cause it’s not too expensive and it helps a lot.
Some of the analytics are unavailable, again, unless you pay fo them.
Easy to use it gets us where we have to go in superb order.
User friendly interface with plenty of options for routing. The platform offers very good level of options for routing small to medium size fleet.
Allows me to enter desired destinations, then each destination can be organized based on selected criteria by “Replanning the Route. This makes my daily driving more efficient and cost effective.
It is easy to used and it is good for the price.
Our experience has been terrific. We manage the delivery of pantry foods to over 1000 households per week for several different food pantries.
Good app to connect with all divicesIntegration with other products.
I have always had a good experience with Route4Me.
Built a route manually real easy using the current location data. Lots of features i have not had the chance to play with.
We like that it is integrated through our BMS software.
Though Route4Me was quite user friendly, I did need get some technical support on a couple of occasions to fine tune my particular needs and they were very friendly and helpful.
Easy to use, great reliability. We all use it here at my company.
That when your free trial stops with no warning it erases All your route from a personal email.
As a Realtor, it is always challenging to plan a route to show many properties that is most effective. Route4me is perfect for planning my showings.
SMS are not working well (very badly actually). Cannot manage orders (only stops).
Responsive, feature-rich and backed by good customer support.
They did not follow each other in order. Also after a stop has been completed the user is not sure of or unclear as to which way to proceed to begin the next stop.
Route4Me is an excelllent app that everybody who’s working for a big company like me should use it cause it’s not too expensive and it helps a lot.
Some of the analytics are unavailable, again, unless you pay fo them.
Easy to use it gets us where we have to go in superb order.
User friendly interface with plenty of options for routing. The platform offers very good level of options for routing small to medium size fleet.
Allows me to enter desired destinations, then each destination can be organized based on selected criteria by “Replanning the Route. This makes my daily driving more efficient and cost effective.
It is easy to used and it is good for the price.
Our experience has been terrific. We manage the delivery of pantry foods to over 1000 households per week for several different food pantries.
Good app to connect with all divicesIntegration with other products.
I have always had a good experience with Route4Me.
Built a route manually real easy using the current location data. Lots of features i have not had the chance to play with.
We like that it is integrated through our BMS software.
Though Route4Me was quite user friendly, I did need get some technical support on a couple of occasions to fine tune my particular needs and they were very friendly and helpful.
This has been a wonderful change and the staff are very helpful. The transition and ease of use has been first rate.
Sometimes, I'll just have random glitches with the website, or sometimes information will just randomly be missing that I've entered in.
Pros: Products is wonderfully easy to use and the integration with Internet Truckstop is a nice feature to have. Other features such as the dashboard give a good read of where things are at a glance.
Only complaint is that sometimes ITS is very slow/laggy seems like its an administration/host problem.
This has been very helpful for our agents, and more so, for my business efficiency. I would love to see a bit of improvement in regards to the accounting options.
Ve been dealing with ITS Dispatch issues with the software for over a year. Each time I ask about the status of the bug I receive a generic response about tier two is working on the problem.
Fantastic tool for brokerage with other offices/agencies. Accounting program is as good as operation program.
The system of adding trips while filing IFTA was a bit confusing for the first time.
I love the search options in the Load Manager, which enable you to set particular criteria when looking for a specific load/loads. The customer service is fantastic.
Posting details (dimension, requirements, special instructions) not required by broker on every post which leads to excessive dead calling to brokers.
A good solution suitable for smaller size business. Easy to use and good visibility.
Outstanding customer service as well. ITS was certainly the best choice for me.
My overall experience has been great using this service.I keep my trucks loaded with the best market rates available.
Simple and still comprehensive. We like all the integrations that make it easy to plug into other things.
Many of its features are intuitive and easy to use. It is a good, inexpensive option for smaller companies.
Easy to use, entering information, pulling reports , sending rate confirmation, Invoices, Etc. Carrier information verification is a great feature.
Overall, a great product to connect driver and shippers.
It automatically adds new load options & update the site when the freight have been removed. They also offer discounted rates for new customers.
This has been a wonderful change and the staff are very helpful. The transition and ease of use has been first rate.
Sometimes, I'll just have random glitches with the website, or sometimes information will just randomly be missing that I've entered in.
Pros: Products is wonderfully easy to use and the integration with Internet Truckstop is a nice feature to have. Other features such as the dashboard give a good read of where things are at a glance.
Only complaint is that sometimes ITS is very slow/laggy seems like its an administration/host problem.
This has been very helpful for our agents, and more so, for my business efficiency. I would love to see a bit of improvement in regards to the accounting options.
Ve been dealing with ITS Dispatch issues with the software for over a year. Each time I ask about the status of the bug I receive a generic response about tier two is working on the problem.
Fantastic tool for brokerage with other offices/agencies. Accounting program is as good as operation program.
The system of adding trips while filing IFTA was a bit confusing for the first time.
I love the search options in the Load Manager, which enable you to set particular criteria when looking for a specific load/loads. The customer service is fantastic.
Posting details (dimension, requirements, special instructions) not required by broker on every post which leads to excessive dead calling to brokers.
A good solution suitable for smaller size business. Easy to use and good visibility.
Outstanding customer service as well. ITS was certainly the best choice for me.
My overall experience has been great using this service.I keep my trucks loaded with the best market rates available.
Simple and still comprehensive. We like all the integrations that make it easy to plug into other things.
Many of its features are intuitive and easy to use. It is a good, inexpensive option for smaller companies.
Easy to use, entering information, pulling reports , sending rate confirmation, Invoices, Etc. Carrier information verification is a great feature.
Overall, a great product to connect driver and shippers.
It automatically adds new load options & update the site when the freight have been removed. They also offer discounted rates for new customers.
This has been a wonderful change and the staff are very helpful. The transition and ease of use has been first rate.
Sometimes, I'll just have random glitches with the website, or sometimes information will just randomly be missing that I've entered in.
Pros: Products is wonderfully easy to use and the integration with Internet Truckstop is a nice feature to have. Other features such as the dashboard give a good read of where things are at a glance.
Only complaint is that sometimes ITS is very slow/laggy seems like its an administration/host problem.
This has been very helpful for our agents, and more so, for my business efficiency. I would love to see a bit of improvement in regards to the accounting options.
Ve been dealing with ITS Dispatch issues with the software for over a year. Each time I ask about the status of the bug I receive a generic response about tier two is working on the problem.
Fantastic tool for brokerage with other offices/agencies. Accounting program is as good as operation program.
The system of adding trips while filing IFTA was a bit confusing for the first time.
I love the search options in the Load Manager, which enable you to set particular criteria when looking for a specific load/loads. The customer service is fantastic.
Posting details (dimension, requirements, special instructions) not required by broker on every post which leads to excessive dead calling to brokers.
A good solution suitable for smaller size business. Easy to use and good visibility.
Outstanding customer service as well. ITS was certainly the best choice for me.
My overall experience has been great using this service.I keep my trucks loaded with the best market rates available.
Simple and still comprehensive. We like all the integrations that make it easy to plug into other things.
Many of its features are intuitive and easy to use. It is a good, inexpensive option for smaller companies.
Easy to use, entering information, pulling reports , sending rate confirmation, Invoices, Etc. Carrier information verification is a great feature.
Overall, a great product to connect driver and shippers.
It automatically adds new load options & update the site when the freight have been removed. They also offer discounted rates for new customers.
The features have allowed for better and more in-depth services to be provided by our team. We love the fact that routes are saved and can be analyzed at a later date.
Some of the process UI is annoying, inefficient. Unnecessary confirmation dialogs when selecting drivers.).
Really lovely people, great customer service. Good response times and always happy to help.
The inability to close Canada/US border when routing trips. Routing trips over the course of multiple days.
The integration with mapping apps helps them navigate their routes, and we are also able to track their delivery success and performance afterwards to identify any areas for improvement.
It wasn't immediately obvious how to find on the dashboard the routes already created, but perhaps this was lack of familiarity as I did figure it out after a while.
Fun and informative with the facts about bees (lots of apps miss this 'pleasure' aspect). Can highly recommend Routific for route planning for any size business.
When you compare routific to the other apps on the chain i spend more money on it and get the lower level (less premium version) where on my other apps i pay less but i am on higher tiers.
And...to top it off every bit of correspondence we've had with the Routific HQ has been fast, responsive and generous.
Enormously impressed by support, simplicity and efficiency of the software, and was able to train other in its use in a matter of minutes.
We needed an intuitive, plug and play solution for managing several drivers at the same time and Routific saved the day. Customer service has also been excellent and willing to work with us.
It's been great and has saved time and money by planning the routes.
Bottom line, it's made a really complex job (dividing, optimizing, and distributing routes to drivers) not only simple, but enjoyable. It's been reliable and easy to use in all aspects.
After that, Routific sends a text message with a link that opens the route automatically in the app. For dispatchers working with tech-impaired employees, this is a life-saver.
Ability to integrate exceptions (time windows) at the individual customer/stop level. Customer service is great.
Not only does it allow for the possibility of superior navigation, but it is also one less thing to teach the driver. The customer notifications are incredibly easy to setup and they work very well.
Software is easy to use to manage our delivery business, drivers like the application on their phone.
Routific is helping us to save a precious amount of money and time while delivering food to the most vulnerable people during a corona virus outburst in Slovakia.
The features have allowed for better and more in-depth services to be provided by our team. We love the fact that routes are saved and can be analyzed at a later date.
Some of the process UI is annoying, inefficient. Unnecessary confirmation dialogs when selecting drivers.).
Really lovely people, great customer service. Good response times and always happy to help.
The inability to close Canada/US border when routing trips. Routing trips over the course of multiple days.
The integration with mapping apps helps them navigate their routes, and we are also able to track their delivery success and performance afterwards to identify any areas for improvement.
It wasn't immediately obvious how to find on the dashboard the routes already created, but perhaps this was lack of familiarity as I did figure it out after a while.
Fun and informative with the facts about bees (lots of apps miss this 'pleasure' aspect). Can highly recommend Routific for route planning for any size business.
When you compare routific to the other apps on the chain i spend more money on it and get the lower level (less premium version) where on my other apps i pay less but i am on higher tiers.
And...to top it off every bit of correspondence we've had with the Routific HQ has been fast, responsive and generous.
Enormously impressed by support, simplicity and efficiency of the software, and was able to train other in its use in a matter of minutes.
We needed an intuitive, plug and play solution for managing several drivers at the same time and Routific saved the day. Customer service has also been excellent and willing to work with us.
It's been great and has saved time and money by planning the routes.
Bottom line, it's made a really complex job (dividing, optimizing, and distributing routes to drivers) not only simple, but enjoyable. It's been reliable and easy to use in all aspects.
After that, Routific sends a text message with a link that opens the route automatically in the app. For dispatchers working with tech-impaired employees, this is a life-saver.
Ability to integrate exceptions (time windows) at the individual customer/stop level. Customer service is great.
Not only does it allow for the possibility of superior navigation, but it is also one less thing to teach the driver. The customer notifications are incredibly easy to setup and they work very well.
Software is easy to use to manage our delivery business, drivers like the application on their phone.
Routific is helping us to save a precious amount of money and time while delivering food to the most vulnerable people during a corona virus outburst in Slovakia.
The features have allowed for better and more in-depth services to be provided by our team. We love the fact that routes are saved and can be analyzed at a later date.
Some of the process UI is annoying, inefficient. Unnecessary confirmation dialogs when selecting drivers.).
Really lovely people, great customer service. Good response times and always happy to help.
The inability to close Canada/US border when routing trips. Routing trips over the course of multiple days.
The integration with mapping apps helps them navigate their routes, and we are also able to track their delivery success and performance afterwards to identify any areas for improvement.
It wasn't immediately obvious how to find on the dashboard the routes already created, but perhaps this was lack of familiarity as I did figure it out after a while.
Fun and informative with the facts about bees (lots of apps miss this 'pleasure' aspect). Can highly recommend Routific for route planning for any size business.
When you compare routific to the other apps on the chain i spend more money on it and get the lower level (less premium version) where on my other apps i pay less but i am on higher tiers.
And...to top it off every bit of correspondence we've had with the Routific HQ has been fast, responsive and generous.
Enormously impressed by support, simplicity and efficiency of the software, and was able to train other in its use in a matter of minutes.
We needed an intuitive, plug and play solution for managing several drivers at the same time and Routific saved the day. Customer service has also been excellent and willing to work with us.
It's been great and has saved time and money by planning the routes.
Bottom line, it's made a really complex job (dividing, optimizing, and distributing routes to drivers) not only simple, but enjoyable. It's been reliable and easy to use in all aspects.
After that, Routific sends a text message with a link that opens the route automatically in the app. For dispatchers working with tech-impaired employees, this is a life-saver.
Ability to integrate exceptions (time windows) at the individual customer/stop level. Customer service is great.
Not only does it allow for the possibility of superior navigation, but it is also one less thing to teach the driver. The customer notifications are incredibly easy to setup and they work very well.
Software is easy to use to manage our delivery business, drivers like the application on their phone.
Routific is helping us to save a precious amount of money and time while delivering food to the most vulnerable people during a corona virus outburst in Slovakia.
The OptimoRoute system is suitable for our small company and will easily expand with our business as we grow. We have been impressed by the system's flexibility with access to a mobile application.
When marking as failed, should have a choice of reasons or somewhere to type as to why delivery failed.
Excellent value for the money - and the existing feature set is still as good as or better than most of the others we looked at.
One downside, is that it can be difficult to plan multiple routes at once for multiple drivers in the same city by only using the automatic route generator.
Experience has been great, the customer notifications has been the highlight of the program.
I'm not sure that there is anything about the software that I dislike.
Once we figured it out, with help from support, it was super easy to use.
The mapping that Optimoroute uses is different to google maps therefore produces different travel times. No option to avoid tolls for routing.
Our experience has been excellent and we are sure that using it fully will make it even better.
We use Optimoroute for our weekly deliveries and it works wonders. The price is right, and the user friendly platform is just perfect for our bussiness.
Customer support was prompt and very helpful, and now it's been very stable and useable.
Drivers save time using the software and it ensures customers that their groceries are on their way. The fact that it integrated easily in to apple phones is great.
The best routes are far better than what I would be able to achieve with manual GPS input. Versatility (can send 1 driver to do 40 drops or split between 2 or more).
It has some very user friendly features along with the ease of use and set up with the App.
I like the ability to enter over 50 addresses and routing it for us.
The customer service may be the best part, anytime I have had an issue trying to figure something out, I have gotten a response very timely.
Overall my experience has been quite positive. I used to route everything myself and it took hours.
Very easy to deploy and use. Simple integration into existing hardware.
The OptimoRoute system is suitable for our small company and will easily expand with our business as we grow. We have been impressed by the system's flexibility with access to a mobile application.
When marking as failed, should have a choice of reasons or somewhere to type as to why delivery failed.
Excellent value for the money - and the existing feature set is still as good as or better than most of the others we looked at.
One downside, is that it can be difficult to plan multiple routes at once for multiple drivers in the same city by only using the automatic route generator.
Experience has been great, the customer notifications has been the highlight of the program.
I'm not sure that there is anything about the software that I dislike.
Once we figured it out, with help from support, it was super easy to use.
The mapping that Optimoroute uses is different to google maps therefore produces different travel times. No option to avoid tolls for routing.
Our experience has been excellent and we are sure that using it fully will make it even better.
We use Optimoroute for our weekly deliveries and it works wonders. The price is right, and the user friendly platform is just perfect for our bussiness.
Customer support was prompt and very helpful, and now it's been very stable and useable.
Drivers save time using the software and it ensures customers that their groceries are on their way. The fact that it integrated easily in to apple phones is great.
The best routes are far better than what I would be able to achieve with manual GPS input. Versatility (can send 1 driver to do 40 drops or split between 2 or more).
It has some very user friendly features along with the ease of use and set up with the App.
I like the ability to enter over 50 addresses and routing it for us.
The customer service may be the best part, anytime I have had an issue trying to figure something out, I have gotten a response very timely.
Overall my experience has been quite positive. I used to route everything myself and it took hours.
Very easy to deploy and use. Simple integration into existing hardware.
The OptimoRoute system is suitable for our small company and will easily expand with our business as we grow. We have been impressed by the system's flexibility with access to a mobile application.
When marking as failed, should have a choice of reasons or somewhere to type as to why delivery failed.
Excellent value for the money - and the existing feature set is still as good as or better than most of the others we looked at.
One downside, is that it can be difficult to plan multiple routes at once for multiple drivers in the same city by only using the automatic route generator.
Experience has been great, the customer notifications has been the highlight of the program.
I'm not sure that there is anything about the software that I dislike.
Once we figured it out, with help from support, it was super easy to use.
The mapping that Optimoroute uses is different to google maps therefore produces different travel times. No option to avoid tolls for routing.
Our experience has been excellent and we are sure that using it fully will make it even better.
We use Optimoroute for our weekly deliveries and it works wonders. The price is right, and the user friendly platform is just perfect for our bussiness.
Customer support was prompt and very helpful, and now it's been very stable and useable.
Drivers save time using the software and it ensures customers that their groceries are on their way. The fact that it integrated easily in to apple phones is great.
The best routes are far better than what I would be able to achieve with manual GPS input. Versatility (can send 1 driver to do 40 drops or split between 2 or more).
It has some very user friendly features along with the ease of use and set up with the App.
I like the ability to enter over 50 addresses and routing it for us.
The customer service may be the best part, anytime I have had an issue trying to figure something out, I have gotten a response very timely.
Overall my experience has been quite positive. I used to route everything myself and it took hours.
Very easy to deploy and use. Simple integration into existing hardware.
It was good for POD and saved on Paper printouts. Emailing POD to us was great for us to complete our order fulfilment process and close jobs down.
Editing orders and routes after starting them is convoluted and unnecessarily difficult. If the drivers miss a step in the app, the admin user cannot fix it (such as closing a completed route).
I love the simplicity and ability to see pictures from deliveries from months ago. We do pickups of artworks, and would trust no other database.
Debtors refusing to pay on account of misplaced pods.
I have a positive view of the software and have greatly enjoyed having it.
Customers unable to leave reviews through the app.
For a small business like myself, It is nice to be able to offer more premium features for a reasonable cost.
We are missing the feature to control the orders that are arleady delivered and in the HUB. Also customers have small amount of information in the reports they can get from customer accounts.
Integrates efficient and easy to use functionality with brilliant analytics.
Being able to take pictures of our deliveries not only helps us it helps our customers know what's been delivered and where the delivery was made.
We are extremely happy with the service and attention to detail provided by the entire Track-Pod team. The program has allowed us to increase revenues and efficiency without breaking the bank.
Very easy to use with an increasing number of functions and good customer service. Very little downtime or glitches.
It very very friendly User Interface. Easy to learn, easy to work with.
We used trackpod for just 2 vehicles, both our office staff and our customers found Trackpod a good system as all sides we informed of delivery that would be taking place.
Easy to use, helpful and fast customer service, many fuctions are included in main plan. Also you can customize your data fields, reports and documents.
Ease of use, multi-functional, information storage, real-time.
Very easy to use and POD PDF is easy to send to our customers.
Easy API and very user-friendly. What we need is there for the right price-quality ratio.
It was good for POD and saved on Paper printouts. Emailing POD to us was great for us to complete our order fulfilment process and close jobs down.
Editing orders and routes after starting them is convoluted and unnecessarily difficult. If the drivers miss a step in the app, the admin user cannot fix it (such as closing a completed route).
I love the simplicity and ability to see pictures from deliveries from months ago. We do pickups of artworks, and would trust no other database.
Debtors refusing to pay on account of misplaced pods.
I have a positive view of the software and have greatly enjoyed having it.
Customers unable to leave reviews through the app.
For a small business like myself, It is nice to be able to offer more premium features for a reasonable cost.
We are missing the feature to control the orders that are arleady delivered and in the HUB. Also customers have small amount of information in the reports they can get from customer accounts.
Integrates efficient and easy to use functionality with brilliant analytics.
Being able to take pictures of our deliveries not only helps us it helps our customers know what's been delivered and where the delivery was made.
We are extremely happy with the service and attention to detail provided by the entire Track-Pod team. The program has allowed us to increase revenues and efficiency without breaking the bank.
Very easy to use with an increasing number of functions and good customer service. Very little downtime or glitches.
It very very friendly User Interface. Easy to learn, easy to work with.
We used trackpod for just 2 vehicles, both our office staff and our customers found Trackpod a good system as all sides we informed of delivery that would be taking place.
Easy to use, helpful and fast customer service, many fuctions are included in main plan. Also you can customize your data fields, reports and documents.
Ease of use, multi-functional, information storage, real-time.
Very easy to use and POD PDF is easy to send to our customers.
Easy API and very user-friendly. What we need is there for the right price-quality ratio.
It was good for POD and saved on Paper printouts. Emailing POD to us was great for us to complete our order fulfilment process and close jobs down.
Editing orders and routes after starting them is convoluted and unnecessarily difficult. If the drivers miss a step in the app, the admin user cannot fix it (such as closing a completed route).
I love the simplicity and ability to see pictures from deliveries from months ago. We do pickups of artworks, and would trust no other database.
Debtors refusing to pay on account of misplaced pods.
I have a positive view of the software and have greatly enjoyed having it.
Customers unable to leave reviews through the app.
For a small business like myself, It is nice to be able to offer more premium features for a reasonable cost.
We are missing the feature to control the orders that are arleady delivered and in the HUB. Also customers have small amount of information in the reports they can get from customer accounts.
Integrates efficient and easy to use functionality with brilliant analytics.
Being able to take pictures of our deliveries not only helps us it helps our customers know what's been delivered and where the delivery was made.
We are extremely happy with the service and attention to detail provided by the entire Track-Pod team. The program has allowed us to increase revenues and efficiency without breaking the bank.
Very easy to use with an increasing number of functions and good customer service. Very little downtime or glitches.
It very very friendly User Interface. Easy to learn, easy to work with.
We used trackpod for just 2 vehicles, both our office staff and our customers found Trackpod a good system as all sides we informed of delivery that would be taking place.
Easy to use, helpful and fast customer service, many fuctions are included in main plan. Also you can customize your data fields, reports and documents.
Ease of use, multi-functional, information storage, real-time.
Very easy to use and POD PDF is easy to send to our customers.
Easy API and very user-friendly. What we need is there for the right price-quality ratio.
The implementation team was amazing and made sure the setup process was very easy. The dashboard of the program is great and the integration with my other favorite software is on point.
At times there have been data problems. It is rare and data is never lost just needs to be recovered.
I feel that we are a safer fleet now. I am overall very happy with the system and would recommend it.
Stay Away Horrible Unethical Company that Just wants your Money.
Super friendly staff, getting the program implemented from start to finish was easy with samsara staff helping us through the process.
Company has poor customer service. We had 6 dashcams with them for 3 years and I wanted to cancel at the end of the contract.
Positive, continuously improving, and clearly a leader in the fleet management/dash cam software industry. They have all the features and then some.
Horrible experience, completely cannot count on this product.
Over all a great system for the money. Drivers take to it easily, dispatchers like the flexibility and versatility of tracking the trucks and seeing what is going on.
Poor communication, too difficult to get anyone to help you, always blame issues on something else. Never works when I need it, I completely cannot depend on this product.
It has been great so far. Customer service is great and we receive fast responses whether needing a quote or technical support.
Tried editing but, because the edit is from DRIVING (incorrectly recorded) to OFF DUTY it indicates there is still an ELD violation.
Almost everything about the software is great. Being able to keep our drivers accountable while protecting ourselves at the same time is something that gives you a breath of fresh air.
Ability to track equipment, the quality of the video and the built in ELD.
User friendly, very easy to show others how to use it. Also was very easy to install into our buses.
Easy to use, friendly, and a game-changer for any business that has fleet vehicles.
Does everything you need in 1 product good interface.
Overall the basic functionality of Samsara is good, but be very careful of trying to integrate too deeply as you will be on your own with the API.
The implementation team was amazing and made sure the setup process was very easy. The dashboard of the program is great and the integration with my other favorite software is on point.
At times there have been data problems. It is rare and data is never lost just needs to be recovered.
I feel that we are a safer fleet now. I am overall very happy with the system and would recommend it.
Stay Away Horrible Unethical Company that Just wants your Money.
Super friendly staff, getting the program implemented from start to finish was easy with samsara staff helping us through the process.
Company has poor customer service. We had 6 dashcams with them for 3 years and I wanted to cancel at the end of the contract.
Positive, continuously improving, and clearly a leader in the fleet management/dash cam software industry. They have all the features and then some.
Horrible experience, completely cannot count on this product.
Over all a great system for the money. Drivers take to it easily, dispatchers like the flexibility and versatility of tracking the trucks and seeing what is going on.
Poor communication, too difficult to get anyone to help you, always blame issues on something else. Never works when I need it, I completely cannot depend on this product.
It has been great so far. Customer service is great and we receive fast responses whether needing a quote or technical support.
Tried editing but, because the edit is from DRIVING (incorrectly recorded) to OFF DUTY it indicates there is still an ELD violation.
Almost everything about the software is great. Being able to keep our drivers accountable while protecting ourselves at the same time is something that gives you a breath of fresh air.
Ability to track equipment, the quality of the video and the built in ELD.
User friendly, very easy to show others how to use it. Also was very easy to install into our buses.
Easy to use, friendly, and a game-changer for any business that has fleet vehicles.
Does everything you need in 1 product good interface.
Overall the basic functionality of Samsara is good, but be very careful of trying to integrate too deeply as you will be on your own with the API.
The implementation team was amazing and made sure the setup process was very easy. The dashboard of the program is great and the integration with my other favorite software is on point.
At times there have been data problems. It is rare and data is never lost just needs to be recovered.
I feel that we are a safer fleet now. I am overall very happy with the system and would recommend it.
Stay Away Horrible Unethical Company that Just wants your Money.
Super friendly staff, getting the program implemented from start to finish was easy with samsara staff helping us through the process.
Company has poor customer service. We had 6 dashcams with them for 3 years and I wanted to cancel at the end of the contract.
Positive, continuously improving, and clearly a leader in the fleet management/dash cam software industry. They have all the features and then some.
Horrible experience, completely cannot count on this product.
Over all a great system for the money. Drivers take to it easily, dispatchers like the flexibility and versatility of tracking the trucks and seeing what is going on.
Poor communication, too difficult to get anyone to help you, always blame issues on something else. Never works when I need it, I completely cannot depend on this product.
It has been great so far. Customer service is great and we receive fast responses whether needing a quote or technical support.
Tried editing but, because the edit is from DRIVING (incorrectly recorded) to OFF DUTY it indicates there is still an ELD violation.
Almost everything about the software is great. Being able to keep our drivers accountable while protecting ourselves at the same time is something that gives you a breath of fresh air.
Ability to track equipment, the quality of the video and the built in ELD.
User friendly, very easy to show others how to use it. Also was very easy to install into our buses.
Easy to use, friendly, and a game-changer for any business that has fleet vehicles.
Does everything you need in 1 product good interface.
Overall the basic functionality of Samsara is good, but be very careful of trying to integrate too deeply as you will be on your own with the API.
Effective monitoring functionality and distribution option offered by Headlight Solutions is amazing and very reliable data analytics production solution.
Headlight is dependent on stable internet connections and accurate data input. Disruptions in connectivity or data entry errors may lead in delay of getting information.
User Interface is very modern, easy to navigate and user friendly. Tool is very secure, reliable and robust.
Since the deployment of the tool we have been able to eliminate errors when allocating routes.
I like that the tool provides us a friendly easy to use interface which makes route planning and distribution of our products a bliss.
Headlight Solutions make transportation management and route planning process simple and fast thus I got nothing to pinpoint as downside.
This is Dispatch Management solution with great features like GPS tracking. Really helpful for irder management.
Pricing is my concern according to me it is costly not suitable for small business.
Tracking is what i like most and the data reports creation and all our drivers data management using Headlight Solutions is good and easy to manage document.
Very user friendly and great feedback when it comes to new ideas on improving the platform.
Our staff is now able to concentrate on more important responsibilities thanks to the automation tools, which have saved us countless hours in manual work.
Helpful data feedback collection software and the operations reports building using Headlight Solutions tools is easy and the tracking functions are more responsive.
Our operating efficiency is increased overall because of the smooth integration of Headlight Solutions TMS with our current systems.
Headlight Freight and Integration to current ERP was simple and easy.
We now have real-time visibility into our transportation network because to Headlight Solutions TMS, which enables us to substantially reduce costs, speed up deliveries, and optimise routes.
It makes it easier to route your daily trucks, track your costs, and manage your fleet. Any issues you may have are easily reported and attended to quickly.
Effective monitoring functionality and distribution option offered by Headlight Solutions is amazing and very reliable data analytics production solution.
Headlight is dependent on stable internet connections and accurate data input. Disruptions in connectivity or data entry errors may lead in delay of getting information.
User Interface is very modern, easy to navigate and user friendly. Tool is very secure, reliable and robust.
Since the deployment of the tool we have been able to eliminate errors when allocating routes.
I like that the tool provides us a friendly easy to use interface which makes route planning and distribution of our products a bliss.
Headlight Solutions make transportation management and route planning process simple and fast thus I got nothing to pinpoint as downside.
This is Dispatch Management solution with great features like GPS tracking. Really helpful for irder management.
Pricing is my concern according to me it is costly not suitable for small business.
Tracking is what i like most and the data reports creation and all our drivers data management using Headlight Solutions is good and easy to manage document.
Very user friendly and great feedback when it comes to new ideas on improving the platform.
Our staff is now able to concentrate on more important responsibilities thanks to the automation tools, which have saved us countless hours in manual work.
Helpful data feedback collection software and the operations reports building using Headlight Solutions tools is easy and the tracking functions are more responsive.
Our operating efficiency is increased overall because of the smooth integration of Headlight Solutions TMS with our current systems.
Headlight Freight and Integration to current ERP was simple and easy.
We now have real-time visibility into our transportation network because to Headlight Solutions TMS, which enables us to substantially reduce costs, speed up deliveries, and optimise routes.
It makes it easier to route your daily trucks, track your costs, and manage your fleet. Any issues you may have are easily reported and attended to quickly.
Effective monitoring functionality and distribution option offered by Headlight Solutions is amazing and very reliable data analytics production solution.
Headlight is dependent on stable internet connections and accurate data input. Disruptions in connectivity or data entry errors may lead in delay of getting information.
User Interface is very modern, easy to navigate and user friendly. Tool is very secure, reliable and robust.
Since the deployment of the tool we have been able to eliminate errors when allocating routes.
I like that the tool provides us a friendly easy to use interface which makes route planning and distribution of our products a bliss.
Headlight Solutions make transportation management and route planning process simple and fast thus I got nothing to pinpoint as downside.
This is Dispatch Management solution with great features like GPS tracking. Really helpful for irder management.
Pricing is my concern according to me it is costly not suitable for small business.
Tracking is what i like most and the data reports creation and all our drivers data management using Headlight Solutions is good and easy to manage document.
Very user friendly and great feedback when it comes to new ideas on improving the platform.
Our staff is now able to concentrate on more important responsibilities thanks to the automation tools, which have saved us countless hours in manual work.
Helpful data feedback collection software and the operations reports building using Headlight Solutions tools is easy and the tracking functions are more responsive.
Our operating efficiency is increased overall because of the smooth integration of Headlight Solutions TMS with our current systems.
Headlight Freight and Integration to current ERP was simple and easy.
We now have real-time visibility into our transportation network because to Headlight Solutions TMS, which enables us to substantially reduce costs, speed up deliveries, and optimise routes.
It makes it easier to route your daily trucks, track your costs, and manage your fleet. Any issues you may have are easily reported and attended to quickly.
This product was easy to use, we made sure the integrations were successful, and their team was great to work with.
API integrations with other providers is hit or miss. We were not able to provide real-time GPS updates for some of our larger brokers, so we have to rely solely on our ELD platform to do that.
This is a great software with good technical support when you need it. Product is very easy to use compared to other software I have used in the past.
If they all happen on the same payroll, I'm limited to only one selection.
Excellent hands on training and dedication by the PCS team to train our employees on the best practices and provide tools to utilize the system in order to reduce manual labor and admin work.
I used to use a premium accounting software that was separate from my dispatch software, but with PCS it's automatic with no double entry.
We like the ease of creating dispatch loads and updating the system regarding pickups and deliveries. This software is very straight forward and easy to use.
Hard to get a full report of all expenses each truck has.
We like the accounting feature that is built into the software. It make accounting pretty seamless.
I love customer support. They are ready to help whenever I have a question.
Driver Payroll layout I liked most, because you can use it for 1099 and other purpose. That's most important thisng in trucking at the end of year calculation taxation.
They do an excellent job...all staff is very satisfied.
What i liked most was the simplicity of the system but yet efficient.
We enjoy the security and reliability of a cloud base system and the price point meets our company needs.
Love how the accounting is integrated all together, also how PCS has different partners. Especially that there are continued up dates in PCS.
I like the ease of use when comes down to placing a bid for a load. Entering start and stop confirmations are easily down as well.
After I learned it I just like everything I use it for.
PCS has great price points compared to other software.
This product was easy to use, we made sure the integrations were successful, and their team was great to work with.
API integrations with other providers is hit or miss. We were not able to provide real-time GPS updates for some of our larger brokers, so we have to rely solely on our ELD platform to do that.
This is a great software with good technical support when you need it. Product is very easy to use compared to other software I have used in the past.
If they all happen on the same payroll, I'm limited to only one selection.
Excellent hands on training and dedication by the PCS team to train our employees on the best practices and provide tools to utilize the system in order to reduce manual labor and admin work.
I used to use a premium accounting software that was separate from my dispatch software, but with PCS it's automatic with no double entry.
We like the ease of creating dispatch loads and updating the system regarding pickups and deliveries. This software is very straight forward and easy to use.
Hard to get a full report of all expenses each truck has.
We like the accounting feature that is built into the software. It make accounting pretty seamless.
I love customer support. They are ready to help whenever I have a question.
Driver Payroll layout I liked most, because you can use it for 1099 and other purpose. That's most important thisng in trucking at the end of year calculation taxation.
They do an excellent job...all staff is very satisfied.
What i liked most was the simplicity of the system but yet efficient.
We enjoy the security and reliability of a cloud base system and the price point meets our company needs.
Love how the accounting is integrated all together, also how PCS has different partners. Especially that there are continued up dates in PCS.
I like the ease of use when comes down to placing a bid for a load. Entering start and stop confirmations are easily down as well.
After I learned it I just like everything I use it for.
PCS has great price points compared to other software.
This product was easy to use, we made sure the integrations were successful, and their team was great to work with.
API integrations with other providers is hit or miss. We were not able to provide real-time GPS updates for some of our larger brokers, so we have to rely solely on our ELD platform to do that.
This is a great software with good technical support when you need it. Product is very easy to use compared to other software I have used in the past.
If they all happen on the same payroll, I'm limited to only one selection.
Excellent hands on training and dedication by the PCS team to train our employees on the best practices and provide tools to utilize the system in order to reduce manual labor and admin work.
I used to use a premium accounting software that was separate from my dispatch software, but with PCS it's automatic with no double entry.
We like the ease of creating dispatch loads and updating the system regarding pickups and deliveries. This software is very straight forward and easy to use.
Hard to get a full report of all expenses each truck has.
We like the accounting feature that is built into the software. It make accounting pretty seamless.
I love customer support. They are ready to help whenever I have a question.
Driver Payroll layout I liked most, because you can use it for 1099 and other purpose. That's most important thisng in trucking at the end of year calculation taxation.
They do an excellent job...all staff is very satisfied.
What i liked most was the simplicity of the system but yet efficient.
We enjoy the security and reliability of a cloud base system and the price point meets our company needs.
Love how the accounting is integrated all together, also how PCS has different partners. Especially that there are continued up dates in PCS.
I like the ease of use when comes down to placing a bid for a load. Entering start and stop confirmations are easily down as well.
After I learned it I just like everything I use it for.
PCS has great price points compared to other software.
This software has really been the only way we could serve our community at this level. We are so great full to Onfleet for helping us help feed the less fortunate during this stressful time.
The worst part of the software is the lack of mobile support for the dispatchers.
Amazing product and impressed with the ease of use and the ease of implementation. The product is intuitive for dispatchers and drivers.
One of the cons of Onfleet is that no customer app provided by them.
On fleet has been a huge help to my business. It's robust, yet easy to use and the customer service is fantastic.
Reports to track performance are difficult to manage, bust into graphs, and interpret.
Super easy onboarding process and easy user interface. With lots of features like dispatch management, driver management it optimises time, routes, costs as well.
Price is a bit steep, but you pay for what you get.
While route pre-planning is super helpful, saving hours (days?) on a manual process, the ability to add stops dynamically while a driver is en route has been a game-changer for us.
The ability to notify our customers when we are arriving at their house with a live tracking link has improved the customer experience.
Easy to integrate with technology partners and has helped some great merchants.
Overall, OnFleet has been helpful in scaling our food delivery operations. Despite a few minor issues laid out above I have enjoyed using it.
Onfleet dynamic dispatcher with a lot of customization helps a lot. Route optimization helps drivers to work with less thinking and do more deliveries.
Ease of use, ability to onboard drivers easily. Optimization, it does everything I need.
The ability to quickly move around tasks as well as optimize routes has been helpful for us.
The system API communicated easily with our ERP data. Customers love the real time information on where our drivers are at.
Keep tracking all shipping perfect for everyone at work.
After importing tasks it automatically assigns dispatches to the right drivers with availability and location to save time and cost.
This software has really been the only way we could serve our community at this level. We are so great full to Onfleet for helping us help feed the less fortunate during this stressful time.
The worst part of the software is the lack of mobile support for the dispatchers.
Amazing product and impressed with the ease of use and the ease of implementation. The product is intuitive for dispatchers and drivers.
One of the cons of Onfleet is that no customer app provided by them.
On fleet has been a huge help to my business. It's robust, yet easy to use and the customer service is fantastic.
Reports to track performance are difficult to manage, bust into graphs, and interpret.
Super easy onboarding process and easy user interface. With lots of features like dispatch management, driver management it optimises time, routes, costs as well.
Price is a bit steep, but you pay for what you get.
While route pre-planning is super helpful, saving hours (days?) on a manual process, the ability to add stops dynamically while a driver is en route has been a game-changer for us.
The ability to notify our customers when we are arriving at their house with a live tracking link has improved the customer experience.
Easy to integrate with technology partners and has helped some great merchants.
Overall, OnFleet has been helpful in scaling our food delivery operations. Despite a few minor issues laid out above I have enjoyed using it.
Onfleet dynamic dispatcher with a lot of customization helps a lot. Route optimization helps drivers to work with less thinking and do more deliveries.
Ease of use, ability to onboard drivers easily. Optimization, it does everything I need.
The ability to quickly move around tasks as well as optimize routes has been helpful for us.
The system API communicated easily with our ERP data. Customers love the real time information on where our drivers are at.
Keep tracking all shipping perfect for everyone at work.
After importing tasks it automatically assigns dispatches to the right drivers with availability and location to save time and cost.
This software has really been the only way we could serve our community at this level. We are so great full to Onfleet for helping us help feed the less fortunate during this stressful time.
The worst part of the software is the lack of mobile support for the dispatchers.
Amazing product and impressed with the ease of use and the ease of implementation. The product is intuitive for dispatchers and drivers.
One of the cons of Onfleet is that no customer app provided by them.
On fleet has been a huge help to my business. It's robust, yet easy to use and the customer service is fantastic.
Reports to track performance are difficult to manage, bust into graphs, and interpret.
Super easy onboarding process and easy user interface. With lots of features like dispatch management, driver management it optimises time, routes, costs as well.
Price is a bit steep, but you pay for what you get.
While route pre-planning is super helpful, saving hours (days?) on a manual process, the ability to add stops dynamically while a driver is en route has been a game-changer for us.
The ability to notify our customers when we are arriving at their house with a live tracking link has improved the customer experience.
Easy to integrate with technology partners and has helped some great merchants.
Overall, OnFleet has been helpful in scaling our food delivery operations. Despite a few minor issues laid out above I have enjoyed using it.
Onfleet dynamic dispatcher with a lot of customization helps a lot. Route optimization helps drivers to work with less thinking and do more deliveries.
Ease of use, ability to onboard drivers easily. Optimization, it does everything I need.
The ability to quickly move around tasks as well as optimize routes has been helpful for us.
The system API communicated easily with our ERP data. Customers love the real time information on where our drivers are at.
Keep tracking all shipping perfect for everyone at work.
After importing tasks it automatically assigns dispatches to the right drivers with availability and location to save time and cost.
The initial meeting with the account managers here at my office was great, the software was equally amazing.
The worst product support we have ever encountered.
Pros: superb customer service, easy software interface, integrates with our accounting system, quick and easy installation of GPS units, cost savings vs. other solutions.
Completely dropping the ball and blaming the other departments. Don't waste your time or money - pick another company.
This is very useful for us to keep up with all the technicians we have. The Breadcrumb feature is the most helpful when tracking a tech.
Customer service and support and specially no management to see why this case number is issued and nobody fixed the problem from past two months yet.
The setup and ease of use. The customer support is amazing as well.
Terrible hardware support and customer service follow up.
It was a great way to track our trucks. It used different icons to differentiate different assets.
My emails go ignored, I lose account access regularly and I have been overbilled by $600. AT&T can't do anything without speaking to Fleet Complete and visa versa.
We do enjoy the ability to run various in depth reports. The interface is simple, and easy to use.
I have the same issue with the desktop app version but not as bad as the web based. Also I don't like when i'm looking for 1 particular vehicle and select it I find it difficult to deselect it.
This software gets you all the features and functions of the biggest GPS providers. The app is getting better and better.
Shipping for replacement is over 2 weeks. Customer service is hard to understand.
Very user friendly after initial setup, lots of tabs and customizable options for assets and recourses.
Basic account features with no customization for account access.
The initial meeting with the account managers here at my office was great, the software was equally amazing.
The worst product support we have ever encountered.
Pros: superb customer service, easy software interface, integrates with our accounting system, quick and easy installation of GPS units, cost savings vs. other solutions.
Completely dropping the ball and blaming the other departments. Don't waste your time or money - pick another company.
This is very useful for us to keep up with all the technicians we have. The Breadcrumb feature is the most helpful when tracking a tech.
Customer service and support and specially no management to see why this case number is issued and nobody fixed the problem from past two months yet.
The setup and ease of use. The customer support is amazing as well.
Terrible hardware support and customer service follow up.
It was a great way to track our trucks. It used different icons to differentiate different assets.
My emails go ignored, I lose account access regularly and I have been overbilled by $600. AT&T can't do anything without speaking to Fleet Complete and visa versa.
We do enjoy the ability to run various in depth reports. The interface is simple, and easy to use.
I have the same issue with the desktop app version but not as bad as the web based. Also I don't like when i'm looking for 1 particular vehicle and select it I find it difficult to deselect it.
This software gets you all the features and functions of the biggest GPS providers. The app is getting better and better.
Shipping for replacement is over 2 weeks. Customer service is hard to understand.
Very user friendly after initial setup, lots of tabs and customizable options for assets and recourses.
Basic account features with no customization for account access.
The initial meeting with the account managers here at my office was great, the software was equally amazing.
The worst product support we have ever encountered.
Pros: superb customer service, easy software interface, integrates with our accounting system, quick and easy installation of GPS units, cost savings vs. other solutions.
Completely dropping the ball and blaming the other departments. Don't waste your time or money - pick another company.
This is very useful for us to keep up with all the technicians we have. The Breadcrumb feature is the most helpful when tracking a tech.
Customer service and support and specially no management to see why this case number is issued and nobody fixed the problem from past two months yet.
The setup and ease of use. The customer support is amazing as well.
Terrible hardware support and customer service follow up.
It was a great way to track our trucks. It used different icons to differentiate different assets.
My emails go ignored, I lose account access regularly and I have been overbilled by $600. AT&T can't do anything without speaking to Fleet Complete and visa versa.
We do enjoy the ability to run various in depth reports. The interface is simple, and easy to use.
I have the same issue with the desktop app version but not as bad as the web based. Also I don't like when i'm looking for 1 particular vehicle and select it I find it difficult to deselect it.
This software gets you all the features and functions of the biggest GPS providers. The app is getting better and better.
Shipping for replacement is over 2 weeks. Customer service is hard to understand.
Very user friendly after initial setup, lots of tabs and customizable options for assets and recourses.
Basic account features with no customization for account access.