CentricMinds Work Chat - 2026 Pricing, Features, Reviews & Alternatives

Your employees already know how to use chat. The challenge is making workplace communication work for the entire organisation.

CentricMinds Work Chat gives businesses a dedicated communication platform that employees will recognise immediately, without leaving important conversations, company information and employee access scattered across personal messaging apps.

Built for organisations with multiple teams, locations and working arrangements, Work Chat combines instant messaging with the tools needed to manage communication at scale.

Organised conversations

Create private and group conversations for departments, projects, stores and operational teams. Employees can exchange messages, share documents and images, and search previous conversations. A central employee directory helps people find and contact the right colleagues.

Communication beyond the group chat

Publish company news, operational notices and important updates through dedicated announcements. Target communications by employee group, location or responsibility, schedule publication and use push notifications to reach people on their mobile devices.

Visibility for managers

Read tracking helps managers and communications teams understand which employees have viewed announcements. Instead of assuming a message has reached everyone, organisations can identify where follow up may be needed.

Access for the whole workforce

Employees can participate using personal email addresses, making Work Chat suitable for casual workers, frontline employees, contractors and teams without corporate email accounts. Access is available through web browsers and dedicated iOS and Android apps.

Administration and security

Manage user access, communication groups and permissions through a central administration environment. Organisations can control who participates in workplace conversations and manage access when employment or responsibilities change.

Hosting that fits your organisation

Choose a CentricMinds hosted environment or deploy Work Chat within your own cloud infrastructure. This provides flexibility for IT teams managing privacy, infrastructure and data residency requirements.

CentricMinds maintains SOC 2 Type II and ISO 42001 certifications, with support for HIPAA and GDPR compliance requirements.

Employee participation

Use polls and surveys to collect feedback, encourage participation through employee recognition and give people more opportunities to contribute to workplace conversations.

Built for different industries

Work Chat supports communication across retail networks, healthcare providers, aged care organisations, logistics operations, financial services, government and membership organisations.

For organisations moving away from WhatsApp or other consumer messaging tools, Work Chat offers a familiar experience with the administrative controls and communication capabilities expected from workplace software.

Every feature is available in every plan, with transparent per user pricing and a free 7-day trial requiring no credit card.

CentricMinds Work Chat