Clinic OS Pro - 2026 Pricing, Features, Reviews & Alternatives

Most outpatient physical therapy clinics have three revenue leaks, and none of them is a marketing problem.

Roughly 10 to 20 percent of booked visits are lost to no-shows. Only about 30 percent of patients finish their full plan of care, and most of that silent drop-off happens around visits 5 to 7. And a typical clinic is carrying 200 to 400 people who completed part of their care and quietly stopped coming. That revenue was already earned. It just never got collected.

Clinic OS Pro closes those three gaps. It is a patient retention and revenue recovery platform built for owner-led sports and orthopedic clinics in the US and Canada.

It is not an EMR...

Clinic OS Pro runs on top of the system you already use, natively with Cliniko, Jane, Raintree and Juvonno, and by secure patient-list import with smart column mapping for WebPT, Prompt, SPRY, Clinicient, Practice Perfect and anything else that can export a patient list. No migration, no system switch, no IT project. Your documentation, billing and workflows do not change. Access is read-only and only contact and appointment details are synced.

Three Automated Systems:

Rescue Flow works the same-day miss. It follows up in the hours after a no-show, when the slot can still be refilled, and flags at-risk appointments before they are missed at all.

Complete Flow catches patients drifting mid plan of care, at the point where they feel better and quietly decide they are done, rather than months later when they are gone.

Win-Back Flow reactivates the lapsed list through multi-touch campaigns written per situation, not one recall blast sent to everyone.

Messages, including by phone:

Sequences run over SMS and email, and over real voice calls from Robin, the built-in AI calling agent. Robin phones no-shows and lapsed patients from your clinic's own local number, confirms who it is speaking to before any detail is discussed, transcribes every call, and texts the booking link to anyone who does not pick up. Inbound, it answers the calls your front desk misses. Same-day rescue is the touch that converts best and the one that gets skipped first, because it needs a person with a free half hour. Robin is how it actually happens.

Every message is checked before it sends. Consent, quiet hours, contact caps and a minimum gap between messages to the same patient are enforced automatically, so working a list you spent years building does not cost you the goodwill in it.

What You See:

Staff work a daily action list, prioritized by what each item is worth. Recovered revenue is reported in dollars per campaign rather than in open rates: a win is credited when a contacted patient books, confirmed when they attend, and valued at the collected-per-visit rate you set at the start. If a later check shows the visit did not happen, the win is removed automatically.

HIPAA compliant, encrypted in transit and at rest, BAA available. Flat monthly pricing, no per-provider fees, no setup fees, month to month.