Clinic OS Pro - 2026 Pricing, Features, Reviews & Alternatives

Clinic OS Pro is a patient retention and revenue recovery platform built specifically for owner-led sports and orthopedic physical therapy clinics in the US and Canada.

Most clinics do not have a new-patient problem. They have a retention problem. Roughly 10 to 20 percent of booked visits are lost to no-shows, only about 30 percent of patients complete their full plan of care, and a typical clinic has 200 to 400 patients sitting inactive in its EMR. That revenue was already earned. It just never got collected.

Clinic OS Pro is not an EMR and does not replace one. It layers on top of your existing system of record, so there is no migration, no billing cutover, and no retraining.

Three automated flows

Rescue Flow: the moment a patient no-shows or cancels late, an automated same-day sequence offers two specific rebooking times rather than asking them to call back. A waitlist fills the gap before it costs anything.

Complete Flow: tracks progress against each patient's plan of care and nudges patients who stall mid-plan, the visit 5 to 7 window where most silent drop-off happens. It flags patients nearing the end of an authorization with no next visit booked.

Win-Back Flow: works your inactive patient list with a multi-touch reactivation cadence written for physical therapy, not generic marketing copy.

Every flow reports recovered revenue in dollars, so you can see exactly what the system returned.

Messaging built for clinical settings

Messages go out under the patient's own treating clinician, resolved automatically from the schedule, so a reactivation text reads like a note from their therapist rather than a clinic blast. Clinical details never go into a message. That is deliberate: text and email are not encrypted end to end, so keeping treatment specifics out of them keeps your templates simple to approve and your compliance footprint small.

Works with your existing system

Native integrations with Cliniko, Jane, Raintree, and Juvonno. Guided patient-list import with smart column mapping for WebPT, Prompt, SPRY, Clinicient, Practice Perfect, and essentially any system that can export a patient list. No HL7 feed and no IT project. Clinic OS Pro can also run standalone using its built-in scheduling.

Fully HIPAA-compliant with a signed BAA included. Flat $149 per month, no contract, and no per-provider fees, so your cost does not climb every time you hire a clinician.