Complete CRM and Ticketing Solution - 2026 Pricing, Features, Reviews & Alternatives

Complete CRM and Ticketing Solution is a cloud-based, web and mobile platform that consolidates CRM and helpdesk ticketing into a single customer record. Contacts, companies, leads, opportunities, activity timelines, and support tickets coexist in one unified view, removing the need to switch between separate sales and support tools. Designed for small to mid-sized businesses and teams across finance, education, and corporate helpdesk verticals, the platform scales from a no-time-limit free tier through a low-cost Pro plan to a full Enterprise tier with SLA guarantees, white-label options, and custom integrations.

Complete CRM and Ticketing Solution covers the full operational surface of sales and support workflows. On the CRM side, contact and company management supports custom fields, tags, company hierarchies, and deduplicated records. Pipeline tracking moves leads and opportunities across configurable stages, while an activity timeline logs calls, emails, meetings, and notes. On the support side, ticketing includes status, priority, assignee management, and threaded comments. Workflow automation handles assignment rules, status transitions, and follow-up reminders across both functions. Advanced analytics and custom dashboards report on pipeline value, ticket volume, and response and resolution times. API access and CSV/JSON export are available across plans, with Enterprise adding custom integrations and white-label configuration.

Data portability and quality are first-class concerns. Self-serve CSV import includes column mapping, duplicate detection, and row-level error reporting. Bundled utilities cover deduplication, email list validation, and phone number formatting to E.164 standard. Full data export requires no vendor contact. Pricing is publicly listed across Free, Pro, and Enterprise tiers. The vendor operates under a GDPR-conscious posture with EU-based infrastructure and Data Processing Agreement availability.