Conversiq - 2026 Pricing, Features, Reviews & Alternatives

Conversiq is a cloud-based automated WhatsApp assistant built for small and medium service businesses in New Zealand, including trades such as plumbing, dental clinics, and other appointment- or job-based operations. When an inbound call goes unanswered, it diverts to Conversiq instead of voicemail. Within seconds, the assistant sends the caller a WhatsApp message, captures lead details and job requirements, delivers quotes drawn from the business's own price list, holds calendar time slots, and confirms bookings, all without human involvement unless the customer requests it. Deployment operates via the WhatsApp Business API under the business's own verified WhatsApp Business profile, integrates with an existing phone line via call divert, and connects to the business's calendar. Most businesses are live within a few business days.

The assistant is trained on each business's specific services, prices, and communication style, allowing it to respond to varied customer enquiries in plain language, determine when to quote, when to hold a slot, and when to stand down and escalate to a human agent. A dashboard provides visibility into enquiry and booking outcomes. Opt-out (STOP) requests are honoured instantly across both SMS and WhatsApp. Conversiq operates in compliance with New Zealand's Unsolicited Electronic Messages Act 2007 and Privacy Act 2020, and only contacts customers who initiated contact with the business first.