Convo - 2026 Pricing, Features, Reviews & Alternatives

Convo is a cloud-based qualitative research platform that covers the full research lifecycle: designing discussion guides, running AI-moderated interviews, capturing in-the-moment participant responses, and generating shareable insights. AI agents handle the scaling of research and analysis workflows, allowing product, UX, and market research teams to run large-scale qualitative studies without sacrificing depth. Interviews are delivered conversationally rather than through rigid scripts, and the platform supports 40+ languages, making it suited for global research programs across product research, UX research, market research, and customer insights functions.

Convo consolidates a broad feature set into a single platform. Research methods include AI-moderated interviews, multi-day and multi-week diary studies, concept and messaging testing, and prototype testing via Figma embed. Participants can capture photos and videos in the moment, and screen and camera recording is supported. Collaborative discussion guides allow teams to build and iterate on research instruments together. Transcripts from external sources can be uploaded for multi-source analysis alongside natively collected data.

On the analysis side, Convo provides an instant analysis engine, automatic identification of participant sentiment and emotional signals, and an AI research assistant for collaborative insight development. Teams targeting specific ideal customer profiles can use the platform to surface pain points before product development begins, while research operations teams benefit from the ability to run iterative qualitative research at scale. All outputs are designed to be shareable, reducing the gap between raw research and stakeholder-ready insights.