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CoolEdge Logo

Cloud-based HVAC quoting & job management tool

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CoolEdge - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: October 2026

CoolEdge overview

What is CoolEdge?

CoolEdge is a cloud-based platform covering the full operational workflow for Australian air conditioning and HVAC trade businesses, from on-site quoting through to payment collection and post-job review automation. Accessible via a web portal and mobile app for iOS and Android, it consolidates quoting, job scheduling, invoicing, and customer communications into a single system. Branded PDF quotes with automatic margin calculations can be generated and emailed on-site in under 60 seconds. Ducted system quotes, including floor plan annotation and auto duct layout design with one-click routing of plenums, flex runs, dampers, outlets, and refrigerant pipework, can be produced in under 2 minutes from a floor plan upload. AI-powered floor plan scanning detects rooms, calculates areas, and computes heatloads automatically. Good/Better/Best quote options, multi-system and multi-level ducted quoting, and white-label quote presentation are all supported.

Job management features include a drag-and-drop team scheduling calendar, automated SMS and email booking reminders, two-way SMS with a unified inbox, and full job tracking from booking through to completion. Invoicing supports on-site and online card payments via Stripe, with automatic sync to Xero and QuickBooks. Post-job workflows include automated Google review requests triggered on job completion or invoice payment, embeddable review widgets, and AI-assisted review matching that links incoming reviews to customer records. Repeat business is driven through automated follow-up email sequences and an email and SMS campaign builder with Smart List segmentation, with AI content generation producing ready-to-send copy from plain-language prompts. Integrations include ServiceM8 and GoHighLevel. CoolEdge is trusted by 300+ Australian businesses and is available across Starter ($49/mo), Growth ($147/mo), and Scale ($297/mo) plans, all with a 14-day free trial and no credit card required, suiting sole operators through to larger multi-technician teams.

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CoolEdge’s user interface

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  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.00/10
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CoolEdge's features

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CoolEdge support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
Chat

Training options

Documentation
Videos

CoolEdge FAQs

Q. Who are the typical users of CoolEdge?

CoolEdge has the following typical customers:
Freelancers, Small Business, Mid-size Business, Large Enterprises

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Q. What level of support does CoolEdge offer?

CoolEdge offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

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