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Crownpeak Digital Experience Platform Logo

SaaS-based digital experience platform

(1)

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Crownpeak Digital Experience Platform Pricing, Features, Reviews and Alternatives

Crownpeak Digital Experience Platform FAQs

Q. What type of pricing plans does Crownpeak Digital Experience Platform offer?

Crownpeak Digital Experience Platform has the following pricing plans:
Starting from: $5.00/month
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of Crownpeak Digital Experience Platform?

Crownpeak Digital Experience Platform has the following typical customers:
Large Enterprises, Mid Size Business


Q. What languages does Crownpeak Digital Experience Platform support?

Crownpeak Digital Experience Platform supports the following languages:
English, French, German, Spanish


Q. Does Crownpeak Digital Experience Platform offer an API?

No, Crownpeak Digital Experience Platform does not have an API available.


Q. What level of support does Crownpeak Digital Experience Platform offer?

Crownpeak Digital Experience Platform offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Crownpeak Digital Experience Platform product overview

Price starts from

5

Per month

Per Feature

What is Crownpeak Digital Experience Platform?

Crownpeak provides the leading digital experience platform. The industry's only true SaaS-based solution, Crownpeak offers best-in-breed capabilities that empower companies to create, deploy and optimize omnichannel digital experiences – faster and easier than ever, and with zero infrastructure to maintain.

Key benefits of using Crownpeak Digital Experience Platform

- Hybrid Headless CMS: Create and launch new experiences quickly
- Experience Optimization: Maximize the return on the traffic you drive with A/B testing, targeting and personalization
- Content-Driven Commerce: Leverage deep e-commerce integrations for higher ROI
- Accessibility & Experience Quality: Improve the quality of your digital experiences and ensure they are accessible and SEO-friendly
- Tag Monitoring & Management: Discover how third-party tags are affecting your site performance and eliminate latency
- Privacy & Consent Management: Create privacy and consent experiences that build trust while complying with global privacy laws

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
Chat

Training options

Live Online
Documentation
Videos
Webinars
In Person

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Crownpeak Digital Experience Platform pricing information

Value for money

4.3

/5

5

Starting from

5

Per month

Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Crownpeak Digital Experience Platform features

Functionality

4.2

/5

5

Total features

93

7 categories

Most valued features by users

Reporting/Analytics
Activity Dashboard
Third-Party Integrations
Alerts/Notifications
API
Reporting & Statistics
Data Import/Export
Customizable Reports

Functionality contenders

Crownpeak Digital Experience Platform users reviews

Overall Rating

4.2

/5

5

Positive reviews

80

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.4/10
Rating distribution

5

4

3

2

1

2

2

1

0

0

Overall rating contenders

AS
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Aksel S.

Internet, 201-500 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

My Experience

Reviewed 3 years ago

The best.

Pros

Really fast, really customer friendly, love using it!

Cons

I would love to have notify another user in my team for the changes in my staging environment before sending it to production to minimize wrongful content publishing!

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Ummu Habibah M.

Telecommunications, 1,001-5,000 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Great option and feature for website

Reviewed 2 years ago
Pros

We can have a highly accessible website for almost all our customers, with specific instructions and a straightforward setup wizard. Software like this is essential for developing sites that must adhere to the Web Content Accessibility Guidelines. Also, it won't conflict with the rest of our code.

Cons

It's a fantastic option, definitely one of the finest out there. To more aggressively prevent frivolous lawsuits, you might have to employ a premium option. Making changes to your account via your iPhone or smartphone is a hassle; the menus and presentation could use some graphic rework.

CC
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Christopher C.

Package/Freight Delivery, 5,001-10,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Serves its purpose but difficult to use

Reviewed a year ago

Overall crownpeak served its purpose, but was just difficult to use and felt laden with obstacles.

Pros

I like that changes to content could be published quickly, after updating a page updates could be seen within a few minutes

Cons

The soft ware is very dry to look at, which makes it easy to get lost, and inaccessible for new users. The learning curve is a bit steep because of this.

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Matthew M.

Computer Software, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Excellent Support, but Difficult to Learn

Reviewed 5 years ago

We consolidated 3 separate open source CMS platforms into one Crownpeak instance. The site management capabilities make this a simple proposition once the CMS is fully implemented.

Pros

The Customer Support team is phenomenal. Our tickets have always been responded to in a timely fashion, and the techs see the issue through to complete resolution. Although there is a steep learning curve, once implemented, it is very easy to maintain a robust site.

Cons

It's virtually impossible to stand up Crownpeak without a 3rd party partner. We attempted to use their internal professional services team, and although we did eventually get the system up and running, we definitely felt like we were "pushed aside" in favor of larger clients.

RP
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Rocky P.

Financial Services, 10,001+ employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great Product and Customer Service

Reviewed 3 years ago
Pros

We use Crownpeak to host one of our line of business websites. Overall, it's easy to use, easy to tailor and great customer service.

Cons

No real issues. They have a great customer service and we get a response usually in 30mins.

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