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Crownpeak Digital Experience Platform Pricing, Features, Reviews and Alternatives

Crownpeak Digital Experience Platform product overview

What is Crownpeak Digital Experience Platform?

Crownpeak provides the leading digital experience platform. The industry's only true SaaS-based solution, Crownpeak offers best-in-breed capabilities that empower companies to create, deploy and optimize omnichannel digital experiences – faster and easier than ever, and with zero infrastructure to maintain.

Key benefits of using Crownpeak Digital Experience Platform

- Hybrid Headless CMS: Create and launch new experiences quickly
- Experience Optimization: Maximize the return on the traffic you drive with A/B testing, targeting and personalization
- Content-Driven Commerce: Leverage deep e-commerce integrations for higher ROI
- Accessibility & Experience Quality: Improve the quality of your digital experiences and ensure they are accessible and SEO-friendly
- Tag Monitoring & Management: Discover how third-party tags are affecting your site performance and eliminate latency
- Privacy & Consent Management: Create privacy and consent experiences that build trust while complying with global privacy laws

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support

Training options

Webinars
In Person
Live Online
Documentation
Videos

Crownpeak Digital Experience Platform pricing information

Value for money

4.7

/5

3

Price starts from

No info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Crownpeak Digital Experience Platform features

Functionality

4.7

/5

3
Total Features108 7 categories

Most valued features by users

Reporting/Analytics
Activity Dashboard
Third Party Integrations
Alerts/Notifications
Reporting & Statistics
API
Data Import/Export
Mobile Access

Functionality contenders

Crownpeak Digital Experience Platform users reviews

Overall rating

4.7

/5

3

Positive reviews

100%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10
Rating distribution

5

4

3

2

1

2

1

0

0

0

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

My Experience

Reviewed a month ago

The best.

Pros

Really fast, really customer friendly, love using it!

Cons

I would love to have notify another user in my team for the changes in my staging environment before sending it to production to minimize wrongful content publishing!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Excellent Support, but Difficult to Learn

Reviewed 3 years ago

We consolidated 3 separate open source CMS platforms into one Crownpeak instance. The site management capabilities make this a simple proposition once the CMS is fully implemented.

Pros

The Customer Support team is phenomenal. Our tickets have always been responded to in a timely fashion, and the techs see the issue through to complete resolution. Although there is a steep learning curve, once implemented, it is very easy to maintain a robust site.

Cons

It's virtually impossible to stand up Crownpeak without a 3rd party partner. We attempted to use their internal professional services team, and although we did eventually get the system up and running, we definitely felt like we were "pushed aside" in favor of larger clients.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great Product and Customer Service

Reviewed a month ago
Pros

We use Crownpeak to host one of our line of business websites. Overall, it's easy to use, easy to tailor and great customer service.

Cons

No real issues. They have a great customer service and we get a response usually in 30mins.

Crownpeak Digital Experience Platform FAQs and common questions

Crownpeak Digital Experience Platform has the following pricing plans:
Pricing model: Subscription


Crownpeak Digital Experience Platform has the following typical customers:
Large Enterprises, Mid Size Business


Crownpeak Digital Experience Platform supports the following languages:
English, French, German, Spanish


No, Crownpeak Digital Experience Platform does not have an API available.


Crownpeak Digital Experience Platform offers the following support options:
Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support

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