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Adobe Experience Manager Pricing, Features, Reviews and Alternatives
Adobe Experience Manager product overview
What is Adobe Experience Manager?
Adobe Experience Manager is a comprehensive content management system (CMS) with features website and app creation, rich digital asset management, user-generated content management and marketing campaign content management across all digital marketing channels, including mobile, newsletters, microsites, landing pages, and websites.
Key benefits of using Adobe Experience Manager
Typical customers
Platforms supported
Support options
Training options
Adobe Experience Manager features
Functionality
4.3
/5
90
Total features
53
5 categories
Functionality contenders
Adobe Experience Manager users reviews
Overall Rating
4.3
/5
90
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend7.77/10
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37
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Phani T.
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Anonymous Reviewer
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Jeff D.
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Julie K.
Overall rating contenders
Andrew B.
SEO Manager
Marketing and Advertising, 11-50 employees
Review source
Transcript
Andrew: Hi, my name is Andrew. I'm an SEO Manager. I would give Adobe Experience Manager a four out of...
Andrew B.
Verified reviewer
Computer Hardware, 10,001+ employees
Used daily for 2+ years
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We used AEM at the very first company I worked with. I dont think I realized how great it is until I moved on in my career to several other companies that do not use it. There is truth to the saying that sometimes you dont appreciate things until you no longer have them! The company I am with now uses AEM, and anytime I get frustrated with not understanding how to do something, I remind myself of the alternative.
Adobe Experience Manager (AEM) is the cream of the crop when it comes to CMS. The functionality that it offers - from its backend configuration to its capabilities for 'everyday' users - is unmatched from the other products I have worked with. If I were to single out my top pros for the CMS, I would say its component building blocks, and it's flexible workflow integration. These two things in particular set it apart from other competitors (for me, at least).
As with most products that pack a ton of functionality and features, AEM is not always the easiest CMS to work with. That being said, it is also definitely not the most difficult. But, most of the advanced configurations and integrations require an adept development team. And, to make changes to existing functionality also usually requires a lot of interaction with dev (again, not a bad thing, but something to take into consideration).
Tanya E.
Government Administration, 201-500 employees
Used weekly for 6-12 months
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I think the forms that I was able to create with AEM were great. The software I now use doesn't have the same customizable features, and I miss them. I feel that the forms I create now don't look at good.
I really liked how much I could customize the forms I created.
It took a lot of training and practice to get good at using the software.
Kaleena L.
Insurance, 10,001+ employees
Used daily for 2+ years
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Our virtual team enjoys using AEM for our internal communication publishing needs.
AEM is relatively intuitive. We are able to edit and publish content quickly and without many issues.
Sometimes formatting doesn’t work well or the program operates slowly. It can be frustrating to waste time when these things happen.
Anonymous Reviewer
Verified reviewer
51-200 employees
Used daily for 2+ years
Review source
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Once set up, it is fairly easy to pick up, especially if you have worked with other CMS products.
It is pretty easy to pick up with the text component and image one, even for clients who aren't tech savvy.
The touch UI interface with versions 6.1 and above feels rather underwhelming. Because I can do much more in the classic interface, it provides little motivation to "play" with the touch interface. Also, cannot see doing much development on the touch UI side. Second, there are a lot of little things Adobe can do that will greatly improved the user experience of this product. First, add a simple spell check the various text editors and allow users to expand the size of the edit dialogue box even selecting assests and pages. Additionally, adding the name of the components when hovering over the component in editing mode in authoring. I know people have requested this. The latest version cloud version also seems a little unstable. Seems to have connectivity issues from time to time.
Anonymous Reviewer
Verified reviewer
Retail, 10,001+ employees
Used daily for 2+ years
Review source
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In my previous company, I developed two big projects. Both of them was done for the big companies of Belgium. For one of them, we developed 17 websites with different language options.
Backend is full Java and for the frontend, you use any modern frontend frameworks. By dragging and dropping, an editor without any development knowledge, can easily the content. Its asset management is strong.
Development is a little bit difficult and there are a lot of unknown limitations and bugs. If your target is just content management, this solution is so heavy and expensive.
Adobe Experience Manager FAQs and common questions
Q. Who are the typical users of Adobe Experience Manager?
Adobe Experience Manager has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does Adobe Experience Manager support?
Adobe Experience Manager supports the following languages:
English
Q. Does Adobe Experience Manager offer an API?
No, Adobe Experience Manager does not have an API available.
Q. What level of support does Adobe Experience Manager offer?
Adobe Experience Manager offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep)
Common Adobe Experience Manager comparisons
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