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Adobe Experience Manager Logo

Adobe Experience Manager

4.3
(112)

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Enterprise content management system

(12)

Adobe Experience Manager Pricing, Features, Reviews and Alternatives

Adobe Experience Manager FAQs

Q. Who are the typical users of Adobe Experience Manager?

Adobe Experience Manager has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

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Q. What languages does Adobe Experience Manager support?

Adobe Experience Manager supports the following languages:
English

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Q. Does Adobe Experience Manager offer an API?

No, Adobe Experience Manager does not have an API available.

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Q. What level of support does Adobe Experience Manager offer?

Adobe Experience Manager offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), FAQs/Forum, Chat

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Adobe Experience Manager product overview

What is Adobe Experience Manager?

Adobe Experience Manager is a comprehensive content management system (CMS) with features website and app creation, rich digital asset management, user-generated content management and marketing campaign content management across all digital marketing channels, including mobile, newsletters, microsites, landing pages, and websites.

Key benefits of using Adobe Experience Manager

  • Prebuilt integrations with the Adobe Analytics, Adobe Target, and Adobe Campaign solutions.

  • Dynamic imaging: Create rich media craeting unlimited variations of any original asset, editing size, format, resolution, crop, or effect on demand.

  • Responsive and interactive media: Create visually rich media, with zoom and pan, 360-degree spin, color swatches, and mixed media viewers, in real time.

  • Dynamic banners: Create targeted and localized marketing images and banners using templates.

  • Video: Create, manage, and deliver interactive video. Optimize it for all screens and devices using a single URL

  • Moderation controls: Monitor social activity and manage user-generated content with full moderation and permission-based controls.

  • Formal and informal learning management: Track learner progress for certification; create learning paths with branching scenarios; and store, categorize, and publish content for mandatory or optional consumption
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Knowledge Base
    Phone Support
    24/7 (Live rep)
    FAQs/Forum
    Chat

    Training options

    Documentation
    Videos
    Webinars
    In Person
    Live Online

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    Adobe Experience Manager logo

    Adobe Experience Manager

    4.3
    (112)

    Starting from

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    Ease of use
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    Customer support
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    Why am I seeing this?

    Adobe Experience Manager features

    Functionality

    4.3

    /5

    112

    Total features

    102

    7 categories

    Most valued features by users

    Third Party Integrations
    API
    Activity Dashboard
    Customizable Branding
    Content Management
    Reporting & Statistics
    Customizable Templates
    Reporting/Analytics

    Functionality contenders

    Adobe Experience Manager users reviews

    Overall Rating

    4.3

    /5

    112

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7.64/10
    Rating distribution

    5

    4

    3

    2

    1

    53

    46

    9

    4

    0

    Pros
    Using AEM from 2 years and its pretty good CMS tool.customer service is really great and they are pretty quick and knowledgeable. I have also attended the adobe training which is also good to have.
    The Adobe experience manager is a must, especially the experience asset management which uses the Artificial Intelligence (AI) power to get the best results for your business.
    The level of customization and development capabilities are best in the business. We run everything on through AEM.
    Cons
    Because it can do everything under the sun, it's hard to navigate and difficult to see all of it's functions. The support contract is almost as much as the software.
    Learning how to use the software can be incredibly frustrating.
    There are some peoples who will definitely be intimidate by the shear depth and breadth of the software. I suggest getting youtube fired up.

    Overall rating contenders

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    Andrew B.

    SEO Manager

    Chemicals, 10,001+ employees

    Review source

    Overall Rating

    The Cadillac of CMS

    Reviewed 2 years ago

    Transcript

    Andrew: Hi, my name is Andrew. I'm an SEO Manager. I would give Adobe Experience Manager a four out of...

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    Shawn C. R.

    Internet, 51-200 employees

    Used weekly for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    The Cadillac of content management systems

    Reviewed 5 years ago

    My company does consulting and custom deployments of AEM for our clients, and they all love how easy it is for them to publish and maintain their site's content using the components we build for them.

    Pros

    There is virtually nothing Adobe Experience Manager (AEM) can't do, if you're willing to put a little time into development.

    Cons

    The learning curve is steep and it's not always easy to find comprehensive self-help resources for the platform online.

    DW
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    Diana W.

    Higher Education,

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

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    AEM isn't easy but it's a workhorse

    Reviewed 8 years ago

    When we decided that we needed to redesign our college's websites (over 100 of them), we looked for a tool that was robust and versatile, and one that had recommendations from others in higher ed. We found Adobe's Experience Manager (Called CQ5 back then). And although it's been a bumpy road, we are starting on our third large redesign with no regrets.

    Pros

    Whatever you want to do, AEM will let you do it. Customization is key, and the ability to create multiple sites with one product is a bonus. There are tools to help you get started, and the ability to create a template where our authors can just enter content without worrying about format is a blessing.

    Cons

    AEM is not an easy program to install or to administer, not if you are going to go beyond an all-in-one server. The configurations are headache inducing, and the documentation isn't always current. Sometimes it behaves in inexplicable ways until you get your hands into its guts to look at the underlying configuration - then it becomes fairly simple to diagnose. But finding experts who are doing what you are with the software (my favorite way to solve an issue) can be difficult.

    AR
    AvatarImg

    Verified reviewer

    Consumer Electronics, 1,001-5,000 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend3/10

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    Clumsy and bulky

    Reviewed 5 years ago
    Pros

    it has basic functionality to store, tag and share creative assets with internal and external team members

    Cons

    Not a user-friendly design. For example, search results load in portions, you never know if that's all or you need to scroll down more, hold, release, wait. Not intuitive at all.

    AR
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    Verified reviewer

    51-200 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

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    Useful Content management system

    Reviewed 5 years ago
    Pros

    Very user friendly with the WYSIWYG interface and easy to learn components and templates. Regular workers can author their own content.

    Cons

    With most content management systems they each have their own nuances. Things can arise depending on what browser youre using, how your components were made, what kind of network restrictions your company has. All things to consider when setting up this application.

    AR
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    Verified reviewer

    Information Technology and Services, 501-1,000 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

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    Adobe Experience manager, The Best Content Management System

    Reviewed 3 years ago

    Features like msm, tagging, workflows makes this best content management system.

    Pros

    The ui of AEM is so much user friendly and touch optimized. It makes website development easy and quick.

    Cons

    Some of the feature screen are still in classic ui which must be changed as per touch ui in order to support mobile.

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