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Cue Logo

The platform for better customer service

Table of Contents

Cue - 2026 Pricing, Features, Reviews & Alternatives

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Cue overview

What is Cue?

Cue enables your business to deliver better customer service using live chat and chatbot conversations across digital channels including WhatsApp, Messenger, web chat and Telegram.

Scale your customer service by rapidly building chatbots that integrate with your business systems and hand off to agents when needed.

Analyze the top issues your customers are having and how your customer service tools and team are serving them.

Key benefits of using Cue

Deliver personalized service to your customers on WhatsApp, Messenger, web chat and Telegram.

Respond faster with chatbots replies and live chat templates.

Increase efficiency by automatically routing tickets to the correct teams.

Increase revenue by using chatbots for real-time quoting and lead generation.

Identify the most common queries from your customers and structure your support tools and teams to address them effectively.

Keep customers informed by sending out broadcasts to notify them of important information.

Starting price


Alternatives

with better value for money

Cue’s user interface

Ease of use rating:

Cue reviews

Overall rating

5.0

/5

8

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.38/10
Rating distribution

5

4

3

2

1

8

0

0

0

0

Cue's key features

Most critical features, based on insights from Cue users:

Chat/Messaging
Real-Time notifications
Chatbot
Customer support
Automated responses
Real-time consumer-facing chat

All Cue features

Features rating:

Mobile access
Support ticket management
Multi-Channel communication
Multi-Language
Natural language processing
Pre-Configured bot
Proactive chat
Process/Workflow automation
Query suggestions
Real-Time analytics
Real-Time monitoring
Reporting/Analytics
Search/Filter
Single sign on
Third-Party integrations
Transcripts/Chat history
Transfers/Routing
Activity dashboard
AI copilot
API
Automated routing
Autoresponders
Canned responses
Code-free development
Contextual guidance
Customer experience management
Customer surveys
Customizable branding
Document storage
File sharing
For sales/marketing
Lead capture
Lead qualification
Live chat

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Cue support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
Chat

Training options

Live Online
Documentation

Cue FAQs

Q. Who are the typical users of Cue?

Cue has the following typical customers:
Large Enterprises, Mid Size Business, Public Administrations, Small Business

These products have better value for money


Q. What languages does Cue support?

Cue supports the following languages:
English


Q. Does Cue offer an API?

No, Cue does not have an API available.


Q. What level of support does Cue offer?

Cue offers the following support options:
Email/Help Desk, Phone Support, Chat

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