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Fidexa
SaaS debt collection & crediario tool for retail
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Fidexa - 2026 Pricing, Features, Reviews & Alternatives


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Last updated: October 2026
Fidexa overview
What is Fidexa?
Fidexa is a web-based SaaS platform designed for Brazilian retail stores and multi-unit retail chains that operate loyalty and customer retention programs. Fidexa centralizes point accrual, reward redemption, and customer engagement workflows into a single interface, giving retail operators full visibility into program performance across locations. The platform supports configurable loyalty rules, tiered membership structures, and promotional campaign management, making it adaptable to businesses of varying sizes and complexity.
Fidexa integrates with point-of-sale systems to capture transaction data in real time, enabling automatic point calculation and balance updates without manual intervention. Retailers can segment customers based on purchase history and engagement levels, then target those segments with tailored promotions or reward offers. Reporting dashboards surface key metrics such as redemption rates, active member counts, and revenue attributed to loyalty activity, supporting data-driven decisions on program structure and incentive design.
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Fidexa's key features
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