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SalesLoft

4.3
(193)

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Sales acceleration and customer engagement platform

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SalesLoft Pricing, Features, Reviews and Alternatives

SalesLoft FAQs

Q. Who are the typical users of SalesLoft?

SalesLoft has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

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Q. What languages does SalesLoft support?

SalesLoft supports the following languages:
English

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Q. Does SalesLoft support mobile devices?

SalesLoft supports the following devices:
iPad, iPhone

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Q. Does SalesLoft offer an API?

Yes, SalesLoft has an API available for use.

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Q. What other apps does SalesLoft integrate with?

SalesLoft integrates with the following applications:
Microsoft Outlook, Aircall, Webex, ZoomInfo SalesOS, Gmail, Highspot, ilos, Seismic, Zoom Meetings, Clari, Duo Security, Salesforce Sales Cloud, Bitium, OneLogin, SugarCRM, Okta, Slack, GoTo Meeting, LinkedIn for Business, Workato, Cognism, Outgrow, Vidyard, Operations Hub, Truly

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Q. What level of support does SalesLoft offer?

SalesLoft offers the following support options:
Chat, Knowledge Base, FAQs/Forum, Phone Support, Email/Help Desk

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SalesLoft product overview

What is SalesLoft?

Salesloft is the provider of the leading sales engagement platform that helps sellers and sales teams drive more revenue. The Modern Revenue Workspace by Salesloft is the one place for sellers to execute all of their digital selling tasks, communicate with buyers, understand what to do next, and get the coaching and insights they need to win. Thousands of the world’s most successful sales teams, like those at IBM, Shopify, Square, and Cisco, drive more revenue with Salesloft. For more information visit salesloft.com.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Knowledge Base
FAQs/Forum
Phone Support
Email/Help Desk

Training options

Webinars
In Person
Documentation
Live Online

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SalesLoft features

Functionality

4.2

/5

193

Total features

60

10 categories

Most valued features by users

Third Party Integrations
Contact Management
API
Lead Management
Reporting/Analytics
Collaboration Tools
Lead Capture
Performance Metrics

Functionality contenders

SalesLoft users reviews

Overall Rating

4.3

/5

193

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.19/10
Rating distribution

5

4

3

2

1

99

68

19

3

4

Pros
I like that it helps me to find prospects that will be a good fit for my software. It is very intelligent software.
It has been great, I love the analytics and the ability to mass outreach.
After you get used to it, the experience improves. For the price it’s a good tool.
Cons
There are very few things to dislike about the software. We had a challenge where we were unable to track the performance of custom dispositions and sentiments on calls.
Some minor problems and integration flaws. Text formatting is low end compared to microsoft so moving signature tables into salesloft is not seamless and quite limited creating messy formatting.
It's difficult to integrate videos in the mail. Then, being an email automation tool, it should have a place for suggesting mail body, mail subject, etc due to the vast amount of data they have.

Overall rating contenders

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Wolf W.

Account Executive

Computer Software, 51-200 employees

Review source

Overall Rating

Has made my life a lot easier

Reviewed a year ago

Transcript

Wolf: Hey, my name is Wolf. I'm a mid-market account executive. I give SalesLoft a four out of five....

ET
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Eric T.

Sales Manager

Electrical/Electronic Manufacturing, 51-200 employees

Review source

Overall Rating

Sales Enablement

Reviewed 2 years ago

Transcript

Eric: Hello. My name is Eric. I'm the director of Business Development for an LED manufacturing firm....

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Charlie B.

Telecommunications, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best Sales tool EVER!

Reviewed 4 years ago

Easily one of the best tools I've used in my professional sales experience. It gives me the ability to maintain all my activity points and due dates in one spot, ensuring no lead goes untouched.

Pros

My favorite aspect about using Salesloft is the fact that it is so intuitive, and easy to use. Set-up is simple, and the features this platform offer are limitless

Cons

The tool currently integrates with LinkedIn Sales Navigator, but only for team plans. I wish it was able to integrate with all instances of LinkedIn.

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Bharath A.

Computer Software, 201-500 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best Sales Prospecting Tool

Reviewed 4 years ago

Absolutely must to use if you are in sales and marketing. No other tool has better performance when it comes to email deliverability and engagement effectiveness. Since we switched to SalesLoft, we are seeing 3x higher demo requests.

Pros

Undoubtedly, the best sales prospecting tool out there in the market. Open rate, click thru rate and response rates are far higher than any other sales prospecting tool. With semi-automated email outreach options, it's quite easy to use and scale as well. Team templates make it easier for everyone to reuse successful email templates.

Cons

There is a lot of scope for improvement in terms of reporting and dashboards. It's difficult to track who all opened/clicked a particular email template. Though there is SF integration, it's difficult to make it work accurately.

Vendor response

Hi Bharath, thank you so much for the review! I'd love to chat more about the success you've seen using SalesLoft. If interested, please email me at Katie.Keller@salesloft.com. Cheers!

AR
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Verified reviewer

Computer Software, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Look elsewhere

Reviewed 4 years ago

My company likes SalesLoft for some reason but I've found it to be expensive and buggy. It's generally not fit for purpose and support is generally quite bad.

Pros

Having email templates and being able to create cadences can be useful.

Cons

More bugs than a low budget apartment in a bad neighborhood Dialer is bad and slow calls frequently do not log- Salesforce integration is bad Got labeled a spammer Doesn't work well with Outlook/O365 Delay on emails Certain graphics and text go through poorly/unprofessionally Attachments frequently don't work/won't go through Support is very bad No functionality to pre-list call outcomes to speed up slow dialer No importance or other buttons on email The "opened by" functionality isn't smart enough to know if you opened the email or your prospect did Limited LinkedIn integration Imports frequently fail and take longer than they should, particularly if from a report rather than lead view

SW
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Sam W.

51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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A great way to optimize your sales outreach

Reviewed 5 years ago
Pros

Extremely hands off, effective outreach that allows you to maximize output and log information on salesforce with a click of a button. I do like the workflow they have established. I can crank through 100's of calls a day if needed, increase volume of conversations.

Cons

Saleloft freezes often, and their internal dialer messes up ALL the time especially when you use a dial by name directory. It gets frustrating that their service also goes down or at least slows down 2 every two weeks.

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Jonathan B.

Computer Software, 1,001-5,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Takes My Sales Routine to the Next Level

Reviewed 3 years ago

Overall, this product has made my day to day sales life easier and more effective and productive. Wouldn't want to work for a comp;any without it now.

Pros

Salesloft made my sales life more productive and more proactive than I ever thought it could be. This software gives me insight and data around my sales calls and activities that I never thought about before. I now have more actionable insight around my prospects and more resources readily available to make the mundane tasks of sales less time consuming.

Cons

There are very few areas that I think Salesloft needs to improve because it's so cutting edge but I would like for the dial pad functionality to be more effective when interacting with the extensions of the phone system I'm calling into.

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