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FireFly Logo

Platform for the management of customer service in the real

Table of Contents

FireFly - 2026 Pricing, Features, Reviews & Alternatives

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FireFly overview

What is FireFly?

FireFly is a service management software for the real estate industry, which uses advanced artificial intelligence technology through chatbots to serve customers 24 hours a day, and on multiple channels, such as Telegram, Facebook, and the company's website.

The tool's ready-made chat flows have in-bound triggers, with the goal of increasing new customer conversion rates and making interaction faster and more accurate.FireFly's resources include step-by-step monitoring of leads so that the real estate or construction company gets to know its potential clients better, and the analysis of data obtained in these interactions, which contributes to business decision making.

Integration is available with CRM, meaning the software offers a strategic control panel, which in addition to the flow of services, displays information such as what types of properties customers show the greatest interest in and which regions would most benefit from a property listing.

Starting price


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FireFly’s user interface

Ease of use rating:

FireFly reviews

Overall rating

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No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
Rating distribution

5

4

3

2

1

0

0

0

0

0

FireFly's features

AI copilot
Automated responses
Chatbot
Natural language processing

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FireFly integrations (1)

Top integrations

FireFly support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat

Training options

Documentation

FireFly FAQs

Q. Who are the typical users of FireFly?

FireFly has the following typical customers:
Small Business

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Q. What languages does FireFly support?

FireFly supports the following languages:
Portuguese


Q. Does FireFly offer an API?

No, FireFly does not have an API available.


Q. What level of support does FireFly offer?

FireFly offers the following support options:
Chat

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