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Helios
AI-native RMM and PSA for MSPs and IT teams
Table of Contents
Helios - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: October 2026
Helios overview
What is Helios?
Helios is an AI-native RMM and PSA platform for managed service providers. Monitoring, patching, security, remote access, Microsoft 365 and a full service desk run in one hosted platform.
The difference is Helio, the AI that does the work rather than reporting it. It investigates an alert on the machine, finds the cause, writes a reversible fix and waits for your approval. When the alert clears it closes the ticket and records what changed.
Every plan includes everything: Windows and third-party patching, Microsoft Defender status, Microsoft 365 health, browser-based remote access, branded client portals, generated QBRs, asset lifecycle and backup monitoring. One code-signed agent covers Windows, Windows Server, macOS and Linux.
Pricing is per plan, not per technician. Launch £4 per device (5 to 25, £20 minimum), Starter £99 for 50 devices, Growth £199 for 250, Scale £399 unlimited. White-label portal on Growth and Scale. 14-day trial, no card.
Starting price
per month
Alternatives
with better value for money
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Helios’s user interface
Helios reviews
Overall rating
No reviews
- Value for money
- Ease of use
- Features
- Customer support
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Helios's key features
Most critical features, based on insights from Helios users:
All Helios features
Helios alternatives
Helios
Starting from
4
Per month
Action1
Starting from
No pricing info
Insightful
Starting from
8
/user
Per month
NinjaOne
Starting from
No pricing info
Helios pricing
Pricing plans
Pricing details:
User opinions about Helios price and value
Value for money rating:
Helios support options
Typical customers
Platforms supported
Support options
Training options
Helios FAQs
Helios has the following typical customers:
Freelancers, Small Business
These products have better value for money
Q. What level of support does Helios offer?
Helios offers the following support options:
Email/Help Desk, Knowledge Base, FAQs/Forum, FAQs/Forum